Diptyque Brickell

After trying several other locations with no answer, Giovanie was so helpful with a large order! He was able to quickly get what I needed and process over the phone. Amazing service & follow up!

outstanding service as always! Was helped with a phone order by Geovanie, he was super nice and very responsive. Thanks so much! Tracy M

Ashley did her thing!!! Her olfactories are on point as much as her personalized customer service. She goes above and beyond and it's appreciated because she's amazing at what she does. Thank you soooo much for the experience!!

I recently had the pleasure of experiencing Diptyque's scented candles and their elevated sense of service left me captivated. From the moment I connected with Kelsey @ their Brickell location(via phone), I was greeted with warm hospitality and a sense of calm that immediately put me at ease. (Please note I left getting a birthday gift super last minute) Kelsey was incredibly knowledgeable and helpful, guiding me through the different scents and offering recommendations based on my preferences.

When I gifted the candle, my friend was blown away by their quality and ability to transport her to another place and time. The Feuille De Lavande was incredibly nuanced and layered, offering a unique sensory experience. The packaging was also exquisite, making it a beautiful addition to any room.

Overall, Diptyque's commitment to providing a very elevated sense of customer service and creating captivating scents has left a lasting impression on me. I look forward to exploring more of their products in the future.

I big fun of Diptyque. The male personal made great job and made me feel very welcomed . Ended up buying a new fragrance and being happy 😀

I am a huge fan of Diptyque fragrance and candles. I had never been in a stand alone store before. Found this one in Brickell when I needed to get out of my hotel for some fresh air. Was in Miami for surgery. Was having a horrible couple of days. In pain, was feeling blue. Went to the shopping center with my hubby not looking my best lol... ripped jeans, tshirt no makeup, could barley walk right. I wanted to hide from everyone. We walked into this store and were greeted by the SWEETEST, Funniest gentlemen. I CANT remember his name and its killing me. He made me laugh and had great conversation. He will never know how much I needed that right at that time. It's really the little things. I did'nt buy anything but he made me feel like a vip customer lol. I wish all retail experiences were like this. I will for sure be coming back and buying my Miami candle and some fragrance when we can smell the bottles again. Hope he's there when I get back!

Geoffrey at diptyque Brickell is fantastic! Called from Atlanta to arrange a same day gift for someone in Miami. Geoffrey took down what I wanted, text me pictures of the products to confirm, wrapped and had them delivered SAME DAY! What a great way to wow customers.

Great service from ASHLEY got what I needed for my family tell keep tbat smile going!!😊😊😊

Jermey was so helpful and attentive. Due to covid, Diptyque only allows one customer at a time in the boutique. I had a lovely experience and learned a lot as I build up my Diptyque collection.

A wonderful array of scents from perfumes to candles. The staff is absolutely fantastic at finding just the right scent for anyone's personal taste.

Was looking for a nice candle/scent to have around the house and this place was lovely.
Mary Luz helped me out and explained the history of the brand, 10/10

Helpful service for good (read: pricey) exotic colognes and parfums.

Great exotic fragrances and exotic men and women luxuries

Charming staff

Awesome service

Me gusta mucho los perfumes de esa tienda !!

High quality brand. Me encanta!!!