Champion Cueter Chrysler Jeep Dodge Ram of Ypsilanti/Ann Arbor

I have to give a HUGE thanks to Andrew Ward our salesman. He is solely responsible for making this dream car happen for me. The entire car buying experience was incredible from Justin the manager to Isaac with financing! I truly couldn’t be happier and I would highly recommend any buying or leasing for that matter to give them your business! You won’t regret it! Thank you again!!

Donald Byrd has to be the most honest salesperson I’ve ever meet. He made my buying experience pleasant and stress free. I absolutely love the fact that I got everything I requested for the monthly payment I wanted. My vehicle was also delivered in an acceptable time frame.

My new RAM went to Champion-Cueter for warranty work. Sure, I was skeptical because I wasn't familiar with them, since I've been going to Al Serra in Grand Blanc. In this case I had no choice, but Champion-Cueter proved to be one of the best service departments I've been to.

The team at C.C. is professional, and kept me in the know without me asking. I'd HIGHLY recommend Champion-Cueter for your service needs.

Thank you, Chad and your entire team!

Dominic the service advisor was able to give me a reasonable price with excellent customer service. I really appreciate him going above and beyond to make sure I was comfortable with the prices and service. Don also made sure I received a replacement car until my vehicle was finished. He is a true example of making sure the customer is happy at all times.
Christine the cashier was phenomenal and very friendly/ people person.

We are so happy the sales experience! I was not sure about getting into a car because of our particular situation but everything worked out. Thank you to the sales and finance team at Champion Cueter Chrysler Jeep dealership!

What I enjoyed about my experience was the communication was responsive, and the dealership was straight forward about their allocation. We worked together through the options and the car was configured to my complete satisfaction. It was great to work with Alleya Goldsby.

Everyone at Cueter Chrysler on washtenaw in Ypsilanti were amazing. All of the staff were extremely polite and professional. It was obvious that there wasn't a moment that went by they weren't doing everything possible to help me. Shelby is amazing, best sales person I've ever met. Shelby made sure everything made sense to me and any questions I had were promptly explained in terms that I could understand. Very friendly and professional staff. I would recommend this dealer to everyone of my friends and family. Thank you!

I was introduced to Kejon Hunter from Dawson Zanger, a manager at Champion Cueter Chrysler while getting an appraisal for my 2015 Jeep Cherokee Trailhawk.

I really wasn’t looking to trade in and buy a newer used car but Kejon was great and went above and beyond with some options that were still in my price range and budget.

After he introduced me to a few cars and test drives I was very happy in the end and ended up leaving the dealership with a 2020 Jeep Cherokee Latitude Plus.

I want to personally thank you again Kejon for your time and service. You were very easy and a pleasure to work with and I appreciate your professionalism. I WILL be a continued customer at this dealership. Thank you again

-Matthew Weiler

Excellent service! We had a wonderful experience turning in our lease and leasing a new vehicle. Everyone we worked with was very attentive and professional! I feel like they truly listened to and addressed our needs - making the entire process very stress-free and enjoyable!

I visited this dealership on a Saturday & was adamant about getting a certain color & body style but they didn’t have it in stock at the time. Ben & Jason went above & beyond to find me the right car & delivered it to me an hour away on the following Wednesday. They also delivered me my plates/new tags & were extremely kind along the way! Great customer service I will definitely be returning. :)

Dominic at the service department was outstanding! I brought in my car at noon because it had overheated on the highway, I was upset and voiced concern about needing a car by monday (it is saturday), and he went above and beyond to make sure there would be a solution and ended up having my car done three hours later. Out of every jeep dealer I have been to, this service department has them topped. Once my lease is up, I will be purchasing a car from this location due to the genuine care i received while there!

My sales person Shelby was a pleasure to work with! And I love my Jeep Wrangler. I'll be sending all of my friends and family to you. Thanks again and have a great holiday season.

Great experience! It has been a while since I purchased a vehicle through a dealership, I was a bit nervous to say the least. However, I worked with Tom, Holly and Michael they eased me through the process. Everyone was friendly, personable and eager to help. My sales person, Tom Coak found me exactly what I was looking for in the price range that I wanted. My friend that accompanied me to the dealership was very impressed with my experience. He plans on buying a vehicle here in the near future. Thanks again!😊

This dealership stayed in touch with me for weeks and was very diligent about finding a vehicle that would meet my needs and my wallets needs! The salesman Kejon was FANTASTIC! I highly recommend this dealership to anyone looking for a new or used vehicle! Their entire team is polite, friendly and knowledgeable. Thank you again!

I had a GREAT experience with Shelby!! She was the person who helped me get my first car and she was very patient and VERY caring. I felt like she was family! The car process was very smooth and pretty quick. She made sure I was satisfied with everything and everything worked out for me. If you decide you want a new car or even a first car, I DEFINITELY RECOMMEND Shelby!!!

Mr. Steve Demers
I want to express my satisfaction with the your sales person Mr. Don Byrd.

Dear Mr. Byrd,

I hope this letter finds you well. I wanted to take a moment to express my heartfelt appreciation for the exceptional service you provided during my recent purchase of a new Jeep in February 2023. Your dedication and professionalism made the entire process a seamless and enjoyable experience.

From the very beginning, you went above and beyond to ensure that I had all the information I needed to make an informed decision. Your knowledge of the Jeep lineup and your willingness to answer all my questions made me feel confident in my choice. Your friendly and accommodating nature truly set you apart, and I never felt pressured or rushed during the sales process.

I was particularly impressed with your commitment to keeping me informed about the status of my order. Despite the wait, your regular updates helped ease my anticipation, and when my vehicle finally arrived in September, it was exactly as I had envisioned. Your attention to detail and commitment to customer satisfaction were evident throughout the entire process.

I must say, I couldn't be happier with my new 24 Edition of the 392 Jeep. It should be everything I hoped for and more, and I owe that joy to your exceptional salesmanship and customer service.

If I ever find myself in need of another vehicle or if any of my family members are in the market for a Jeep, I will undoubtedly turn to you without hesitation. You have earned my trust and respect as a salesperson who genuinely cares about their customers.

Once again, thank you, Mr. Byrd, for making my Jeep purchase a memorable and satisfying experience. Your dedication to your profession is truly commendable, and I wish you continued success in your career.

Nicholas Z
--

Alleya was great to work with. She listened to what I wanted and then asked the questions necessary to get the best overall available vehicle for me. I was very pleased with the entire process for my purchase. I look forward to continuing the relationship with service and any other sales and I will definitely recommend Alleya to my family and friends in the area.

Donovan Moore was a very knowledgeable sales representative.
He sold me a 2021 Jeep Compass, which I am very pleased with.
Champion Cueter in Ypsilanti has a great staff. Recommend and
will buy from them again!

My sales person, Kejon Hunter was a great sales person. He worked with me all day. His manager was great also. They are a great dealership to work with.

Had made an appointment with Shelby, but she was not available. Donovan stepped up and the made the process fun , he shared his knowledge and made the process go smoothly. The next day I returned and met Shelby, Donovan became busy and she helped me explore my new Ram 1500. They both made fun and painless. I would gladly recommend their services in choosing a new vehicle.