John the Muffler Man

Came in day-of for a muffler repair. They gave me an honest assessment of the issue and issued a quote quickly. I thought the price was competitive with others provided while I was searching. They had a new muffler on my car in about an hour, half an hour less than quoted! They gave some additional insight into some future repairs that may be needed and how severe they are. Thanks Guys! You have a great team over there!

Mike got me in for some exhaust work on short notice. Pricing was reasonable. Chuck, the technician was very friendly, efficient, and showed me the exhaust repair he did which I appreciated. Chuck did a great job. I will definitely bring cars back here in future for work.

First time I went to John the Muffler Man, I did because the Goodyear Tire & Service was book solid for a couple of weeks.
The exhaust system had a large hole right under the driver and was making a terrible noise.

I went to John the Muffler Man and I was expecting a $300+ bill. Mike and the team told me they could get fixed with a simple weld. It ended up being $60. Really, that cheap? What is the catch? There was no catch. Mike told me that the rest of the exhaust system could fall apart but they would stand behind their weld job.

Since then, I had other services done. More recently the car was making a strange noise in the driver side. I took it to Mike and the guys again and they were honest in describing the issue. Front coil spring was cracked, struts and shocks were done (I have a 2013 JX35). Parts and labor were very reasonable and they give you their honest opinion on what could be done, vs what needs to be done. Very happy with the service done in Sep 2023.

Fast forward Feb 2024, the car was making strange noises again. The type of noises that you know that there is something wrong. Took it to Mike and the team again and when I went to pick it up, there was no charge. Once again, Mike told me what the problem was and since it was a simple fix, they did not charge me a dime.

It continues to amaze me that this shop is motivated by doing things right vs charging the most money possible.

Who would have thought that honesty and professionalism is the best marketing you can do. Word of mouth spreads fast and these guys are the real deal.

One last thing: when should you take your car there? As soon as your car is out of factory warranty. I would not hesitate to give Mike and his team any work related to my car going forward.

Keep up the good work!

Always the most helpful and efficient crew! They are very straightforward and won’t unnecessarily upcharge, give regular updates and communication, and go the extra mile to ensure a safe work vehicle. I have recommended this place many times and will continue to, thank you for all the hard work!

My heat shield was loose and, although that gave them an opportunity to charge me whatever they thought would be reasonable, they didn't ask for a dime. I appreciate Mike and the guys for their honesty and professionalism.

Took my car here a couple times for repairs. They were upfront and charged a fair price. When my heat shield rusted through and was dragging, they fixed it and didn’t even charge me! A great business

Literally the best! Even removed a dead rat from my daughter’s engine! Honest, reliable and reasonable.

I was in town for a job from 3 hrs away. Was planning to get back home. After many failed attempts at other repair shops around I found and called up John the muffler man. I told them my situation and hoping to get on the road asap. They were very nice and polite. They got my car into the shop on a timely manner and found the problem then ordered the parts. My time there was great, they made me feel welcome and not totally uncomfortable. I definitely recommend these guys. Life saver for sure!!! Car is back and running great! - Lee Chang

Got me in 1 hour after I called and had my exhaust fixed and I was out the door 20 minutes later. Fair price, polite and knowledgeable employees. Overall great experience. 10/10 highly recommend.

Did good work, service writer guy worked with me to make sure I got the perfect exhaust for my car. Every time I see this place, it's hopping, so they must have a pretty good reputation.

They took very good care of our daughters car. As parents, when your college students car breaks down and you are hours away, it is wonderful to work with a dependable, trustworthy mechanic. We recommend John The Muffler Man.

Friendly, reasonable prices, and quick service depending on the work being down.

Easily the best shop I've been to. I'm young and don't have a ton of experience trying different shops, but these guys listen to what you want, and actually show you what's going on under your car before they get to work. Quick service, great price, and quality work. Definitely recommend.

These guys were awesome! I was about to leave for a 5 hour drive when I noticed a scraping on the bottom of my car. I brought my car into the shop and within 15 minutes I was back on the road again. The best part—they didn’t charge me a thing! Class act guys who love their job.

Finally found a shop in Milwaukee that is no nonsense and straight to the point. They really are experts and give customers the best advice regarding their vehicle. They're quick, personable, and do great work. I've brought 2 vehicles here in the past 3 weeks and service on both has been great!

I weather go to them before midas! They good & Very reasonable prices! I've been going to them for years now & this my third car! Good service & professional peoples! Thanks Mike & John for getting me back on the road nice & safe! Job well done guys.

The tech I spoke to had great customer service & made several solid recommendations for my vehicle. I needed to have a new resonator installed to my muffler. Dropped the car off at 8, was able to pick it up same day before 3:00. Pricing was standard, to-be-expected shop pricing.

Overall experience was a 10/10, would recommend, would do again. Can’t beat a same day fix by the professionals.

The staff took very good care of my daughter who needed a catalytic converter, for her Hyundai Tuscun, after it was stolen. They are reliable, honest, & trustworthy. I recommend them to everyone.

Very pleased with the service and communication. They are a busy shop, you should call and get an appointment to make sure they can fit you in. The phone is ringing constantly with customers so keep that in mind when trying to reach them. I left my truck there for a few hours to make sure they had enough time to do it all right. Custom exhaust work they did looks fantastic, they contacted me prior to welding to make sure it was just how I wanted it. Would definitely go there again.

I LOVE John the muffler man. They are the only auto shop I trust. They are trustworthy, appropriate, kind, and flexible. They always have great customer service. They communicate their boundaries and stick to their word. You can count on them to give you advice. When you need help, they are always there. I present as a young woman and they never try to take advantage of me. They have great character and integrity.