Bob Ruwart Motors, Inc.

Service was great! Angie was awesome and polite, she was patient and great at teaching as she seemed to be training someone that was new. Service techs were fast and got the job done that day with parts that other dealerships wait weeks/months for. Definitely my go to dealership for Service work.

Quent and Matt went over and above to help me find the right vehicle at the best price. I was thrilled that there was no pressure, just good information. Dawn was also super helpful. She understood the distances in Wyoming and helped us get our title the same day!

Jeff in service went up and beyond. Jeff and his technicians willingness to explore all possibilities to find the root cause of the problem was appreciated and something that is not found in many repair facilities today. I had taken my truck to 2 other dealers for an issue with the DPF and neither location took the time to follow the troubleshooting trees to arrive at the true root cause of the problem. Bob Ruwart Motors should have pride in what their service department delivers. Great job by all that were involved in providing the top notch service delivered.

I haven't had the opportunity to deal with the sales department yet. But I just had my vehicle in to get it fixed after a horrible experience with another dealership that really screwed up our pickup. The staff was very friendly, knowledgeable, and helpful. The technician spent time thoroughly testing everything to get to the right diagnosis. He took the time to explain what was going on with the pickup and answered all of my questions. I spent around 30 hours and six appointments for the other dealership to screw up the pickup and 2 appointments and less than 3 hours here at Bob Ruwarts for them to fix it. I am beyond thankful for what they did and how I was treated! I would definitely recommend the service department here and am definitely bringing any of our vehicles here if we have any more problems!

Great teamwork in getting my new vehicle located, prepared, and out the door. Friendly and helpful people at the dealership.

First time ordering a vehicle. Process was simple and as soon as it arrived the crew had everything done quickly so I was able to take my Jeep home!

We love our car! Bob Ruwart Motors treated us with genuine care and concern! They addressed our questions and allowed us to test drive the car multiple times. Following our purchase,
they contacted us several times to see if we needed their help in any way. Cheers to Bob Ruwart Motors!

Great service! I had been struggling with a separate dealership to get my car fixed for 11 months. Bob Ruwart’s service team had my car in, diagnosed, and fixed in no time! I cannot express how wonderful my experience was with the whole team.

Best experience at a dealership ever!!!
I was driving my truck about 500 miles away from home and my truck was towed to Bob Ruwarts. Upon arriving to the dealership I was assigned a service advisor Angie Snell. She was the best at communicating and understanding my situation.She got my truck fixed quickly and kept in contact with me the entire time. If she said she was going to do something she did it. I would drive 500 miles to purchase a vehicle from Bob Ruwarts. Very impressive team! Thank you

Great dealership to work with. Bob is passionate about his people and the community. Family friendly and the team truly cares about the customer and their experience.

I appreciate Bob’s patience and guidance on such a big investment. He answered every single question I threw at him and always responded promptly. I never once felt the pressure I’ve experienced at other dealerships. Thank you, Bob and team for your professionalism and your friendliness!

Our daughter's camper van broke down 70 miles away and Dodge roadside assistance wouldn't help even though it's less than a year old! The service department at this dealership helped me find her a tow company and advised they were booked until next Thursday but said they'd try to work her in since she'd be staying in a local hotel until it got fixed. Thankfully, they got the van in this morning and found the easy fix- a fuse! which had blown and made the whole van inoperable! So thanks to the great service department at Bob Ruwart Dodge she's back on the road. I just wish Dodge valued it's customers as much as this dealership does. Thank You!

Got a great deal on a 2023 ram 2500. Matt and the staff were awesome to work with!

Service dept has been extremely helpful and knowledgeable with both our jeep and our duramax.

We were traveling to a funeral today and started having some issues. We pulling into Bob Ruwart Dodge and they were quick to help and fix the issue. They were extremely helpful! We were able to get back on the road and make it to our destination in time. We were blown away with their level of customer service.

Bob Ruwart, Jeff Herb and the rest of the staff are great!!! They're always "customer first" and want to take care of you the right way.

6/26/23
They got me in within a few days and fixed the problem for half the price I was expecting. They didn’t try to take me for my money! Thank you!

UPDATED:
So here’s the deal. Twice now, this dealership has helped me when no others could. Saturday 7/22/23 at 11:20 am I called Bob Ruwart looking to have an ignition key made due to my daughter being stranded in Colorado after losing her key to our Yukon. I had called two dealerships in Casper and 4 in Colorado and all were wanting to help but couldn’t due to either no key in stock or no access to pull codes. Preston from Bob Ruwart’s called me back at 11:30, 30 minutes before they closed and was willing to cut keys for me. Preston went above and beyond to help when the store was about to close and could have easily passed me off. Thank you Preston and to the dealership for twice, saving me. You have earned a future customer for my next vehicle purchase.

Quint, Jacob, Bob, and Dawn, were amazing. We have been looking to purchase a vehicle for several months. 100% honest, and down to earth great people. Straight to the point. Don’t waste your time with big time dealerships.

I recently got a lift installed on my jeep. There was a mixup on the estimated time it would take to install it. The install took alot longer then I was quoted but I was not charged for any extra labor. The tech also stayed late and made sure I was happy with everything before we settled up. Great customer service on what could have been a bad situation.

Jacob was the best salesman I could have asked for. Not only was he super responsive, he was also super knowledgeable and a great guy! Best car buying experience I’ve ever had.