United States Postal Service

I recently had a package misdelivered so I stopped by to let them know and the Postmaster went out of her way to drive all around town and found it in the space of a couple hours. She was extremely helpful, apologetic, and she called several times to keep me updated as she searched. Hands down the best service I've ever received from the Postal Service.

I’ve only lived here for a few months but I haven’t had any issues with mail delivery. I also run an online business and am constantly sending out packages. I am always greeted happily and treated kindly. Everyone I’ve encountered has been extremely helpful, and very friendly and I haven’t had any issues with sending/receiving packages.

I once mailed an expensive item to a dmfriend in Texas. It was never received. The staff and post mistress were incredibly helpful in getting my refund and insurance. Their greeting cards are really delightful too. Very nice staff. I like going there.

No trouble, quick check out!

I thought maybe they would be better with the main person gone out of sight. But they seem to be worst. I have had mail missing for months. They deliver my packages and other packages in the wrong Po box. I am constantly getting someone else's stuff in there or having to have them hunt down my stuff. Things aren't being forwarded. The counter lady (won't say her name, big name in town) is so rude. It is always my fault that they lose mail. She won't even seem to care just very snippy.

If I could give zero stars I would. We have had nothing but problems with our mail getting delivered since Matt's been gone. I frequently get packages delivered so a key is put in my box. Please tell me why when I open that parcel locker there is not a package but another key to a different parcel locker? Today same thing yet in the second locker it was completely empty! My package says delivered but yet here I am with no package because the mail delivery didn't put my box in the locker after they scanned it. If I could just pay extra to never use USPS I most definitely would!!!!!

I received a notice, saying my package was delivered to my mailbox. On Thursday, September 7th today is September 9 th It wasn’t the key was put into a different mailbox and I still haven’t received my package. These people need to get their head screwed on right and get the mail to the right people. I’m hoping that the person that received the key in their box, will be honest and bring it to me . We need to get some competent people delivering mail if they paid him a decent wage maybe we would.

They refuse to deliver our packages. Fine. But then they forget to give us pink slips to let us know that they are waiting in the post office. We've had a couple of packages sent back.

Our mail is continually being delivered to the wrong mailbox.

I've lived at the same address for 21 yrs I get remarried and my mail keeps being forwarding or given to someone else now my check has been sent back says I have undeliverable address And my packagey own husband sent me was sent back with the same tag now I need to know how to correct this so I can get my mail with my actual new name on it . Very very disappointed with my post office and all they tell me is well we don't write on your mail or send it back we don't know who to fix this . So what can I do

I've talked to them on a few occassions about package delivery. Since I'm a truck driver I have my packages delivered to my grandmother's house. So after talking to them they said that would be fine but they keep sending them back and I get charged a restock fee. It is the worst post office I've had to deal with. They just flat out like to to about everything.

Gail refuses to pick up our packages. We spend $20,000-$30,000 a year with them. And there is always a new excuse as to why she cant have them picked up. So much for reliable service. You would think someone spending that much, that you would treat them better.

The people that deliver mail are incredibly lazy and don’t do their job half the time

Official government passport website says walk ins welcome. Walk ins were not welcome. I was also told I needed a birth certificate. I was later told by Chris at the Helena Post office that I did in fact not need my birth certificate.