Citywide Banks, a division of HTLF Bank

Very friendly lady at deposit teller, she speak very polite to all customers, this location seems to be the best of Centennial Bank & Trust, I wish this location is closer to my house

I have my business and personal banking at Summit. The tellers are very friendly, the staff knowledgable and the location is ideal for where I work and live. They are a professional bank with a personal touch for sure. Their checking account interest rates are outstanding. The ATM partnership around the nation was a huge draw for us. Summit has on-line banking that suits my small deposit needs, drive-thru for the days when I'm out and about or the teller line when I need one-on-one contact with someone. Best banking decision we've made was to move our accounts here.

Summit Bank and Trust is truly dedicated to their community and customers! They have participated in and hosted numerous local events and programs, demonstrating their giving spirit at all times throughout the year. Besides their big hearts, the staff always offers a smile that comes with a high level of service. Highly recommended for your banking needs!

I just wanted to echo what everyone else is saying about the staff here. They're all seriously friendly people and have been more than happy to help. I even got a birthday card from them in the mail!

I can't speak too much to the Citywide banking experience - I only had a secondary account there for a little while. But if you value customer service, this location would be a great place to bank!

Summit Bank is such a community oriented bank - I love that! I have so many accounts with them, from personal to business. The service is outstanding. And I always feel welcome there. Great overall banking experience.

I was a customer of another "big" bank for over 20 years and made the switch to Summit Bank and Trust nearly 3 years ago. This bank blows everyone else away through their staff, their programs, and their customer service.

I never knew how unhappy I was at my previous bank until I discovered how thrilled I was with Summit Bank and Trust. I highly recommend them for personal and business banking.

This is the place where you feel comfortable to ask questions and know that you are receiving top professionals in all of their respective fields. Summit Bank provides a wide variety of products to serve your needs in both personal and professional banking. And their community involvement is why they are the "Superior community bank on Coalton Road"!

I am always greeted by friendly helpful people when I walk into the bank. They go beyond the norm to make sure all my needs are taken care of professionally. I'm impressed with their community involvement. The bank itself is beautiful too.

Consistent friendly service, they're very willing to work hard w/ you, even if you've got some challenging issues from your past. Been banking there for several years now, and wish all banks were like them! I refer people to them very frequently!

The staff location are friendly and provide a very high level of customer service. Juan and Ashlyn are awesome. They make me feel so welcome and the remember little details about me that make feel like I am more than just a number.

They're very friendly at this location! I don't bank here but came for an Easter bunny photo this year and they were all so sweet!

It's a nice bank. Very clean and super nice people working here.

Citywide was a great bank before HTLF took over. Now they are terrible. It is my opinion, after working with them after the merger, that you should not do business with this bank. Run away as fast as you can and do business at literally any other bank, literally anywhere. Especially this branch and the lazy people working at it.

If I could give ZERO stars to this bank's online bill pay department, I would. I recently opened an account here and scheduled a credit card payment. The bank apparently could not verify the electronic address right away and instead of notifying me they decided to send the payment via CHECK which of course ended up being late and my credit card company charged me a late fee. The customer service was terrible and all they said was I could stop payment on the check which the bank would then try to charge me $35 for even though this was their mistake. No one is authorized to actually DO anything when you call with an issue and when I asked to speak to a manager, he couldn't do anything either. The whole point of ONLINE banking is to make quick payments ELECTRONICALLY. This is what you get when you pick a small-time bank. They aren't open on the weekends, they have antiquated banking practices and their communication is terrible.