Ace Hardware of Jewell Square

I love this Ace Hardware.
I give them 5 stars for their Wall of Shame!
They post photos of shoplifters on a display area outside the front of their store!
This is so old school - but I LOVE it.
Back in the day - this is how our society dealt with bad check writers, etc.
It is about time these criminals experience some kind of negative social consequence for their antisocial behavior.
We as consumers are paying higher prices for our consumer goods - because businesses increase their retail prices to cover their losses due to theft.

Fantastic service. Last weekend I brought in a pair of very old faucet valves for which there are no replacements. I had bent one getting it out of the wall. Sal offered to clean them up and fix the bend. He also suggested I replace the worn washers. Thanks to Sal I was able to reinstall the valves and fix the drip. Thank you Sal and Ace Hardware!

Both of the people i asked for help were knowledgeable. The second associate named the exact aisle and placement in the aisle of the exact product. I was very impressed. I love the variety of stock and the helpfulness. This is a great store.

Ace is the place! I love this store!

Very well laid out, very helpful/friendly staff, lots of cool stuff in the checkout line (if you're an impulse shopper - BEWARE - you're going to buy something that you didn't come in for).

Overall...

They have nearly everything you need (hardware and garden wise - including a great selection of wild bird food - if you're into that sort of thing).

I had a key made here. Guy, Vanessa, and Izzy were each very helpful. Guy cut a perfect key, Vanessa was knowledgeable of prices and very friendly, and Izzy provided great customer service upon checkout. All were very kind. Thank you.

Great customer service. They have literally everything here. I love it. The staff is so helpful and nice. Thanks!

This place was so nice. I grabbed the wrong part twice even and they didn't even think twice about switching me out and helping get the right one. Ace was definitely the place with the helpful hardware people

They warranted my craftsman hand tool other ace hardware would not Lowe’s same story if you sell craftsman tool people expect lifetime warranty thanks for great customer service I will shop this ace location from now on thank you making my life easier.

Ed and his crew were extremely helpful in getting me setup with a pellet smoker after another store transferred the one I ordered for curbside pickup to another store. Guy even made a special delivery outside of the normal delivery area to make sure I would be smoking later that day. Thank you!

Biff the employee was very helpful and kind. He's super funny too and we talked about cats since we both love them. 😁

You can always trust that 95% of what they have exactly is what I am looking for, when to do with odds and end things for the house. So many aspects make this store great. Always an amazing Staff. Jim the manager is first-rate!

Super friendly and helpful. Employees actually know where things are located in the store, unlike Home Depot and lowes.

I can't say enough good about the employees at Ace. I worked with two: Ken and Dan. Each deserves a 5-star review of his own. My skill level is that of an interested novice. The only plumbing I've ever done is changing faucet washers. I'm at the beginning of a thorough overhaul of every major feature of my home and had questions about removing badly stripped seats from the innards of my faucets. Each of the two I worked with answered questions with expertise and patience. The job is now done and I'm very pleased with how it turned out. The differences between Ace and the larger hardware stores are that it is easy to find someone to help, the person you find will have solid expertise, the next time you go to the store you can find that person again, and the products they sell are of noticeable high quality. I couldn't be happier with the results.

Friendly always helpful. A little bit of everything for yard and house. More convenient than big stores.

Amazing place! You WILL NEVER get service like this at home depot! The staff actually came out and helped me put my licence plate on with the bolts I bought and he got the tool cause I didnt have one. Just an all around pleasant experience.

This is the best Ace Hardware in the area. The prices are better than nearby stores and the employees here are helpful and friendly. And people working here can think for themselves and apply common sense. Almost unheard of these days. Never have had a bad experience here. That said, the store is on the small side. Would be nice to see them expand.

Amazing Customer Service!!!
Thank you so much Jim for helping my sister and I out today with fixing a weedwacker. Greatly appreciate it!

While going there for something else I discovered a rack of cards greeting cards, they were extremely funny for the most part. Some are more beautifully decorated and some unusually decorated they're worth checking out. if you're looking for a different kind of greeting card you might want to check out at Ace Hardware.

Great customer service. Everyone is super helpful and knowledgeable of items that they sell there. Never too busy at this location, always a quick in and out. Always able to find what I'm looking for or great alternative options available. Really good rewards if you're part of their rewards program. They send you monthly if not biweekly coupons for good discounts like 5 off 20 deals. Highly recommended location and will continue to shop there.

I had a great experience here at Ace today. Dan was incredibly helpful with my laundry list of random things I needed for several different projects. Every person I spoke with was friendly and very helpful. As a woman, you occasionally dread going into hardware stores because people can be really patronizing, and this Ace impressed the hell out of me by not even giving me a second’s pause- they listened to what I asked for, and just got it for me! I was comfortable enough to drop my guard and was really happy with the useful, respectful suggestions Dan made when I asked for help. They were able to cut glass for me that worked perfectly! It was great!! I highly recommend this Ace hardware for all your hardware store needs!