Haldeman Ford of Kutztown Service & Parts

Service was great and performed within the time promised. Even though there was a glitch in the emission exempt pricing, my concern was handled to my satisfaction by the service manager who went beyond what was required of him. Thank you one and all for another great experience.

This is the first time dealing with Haldeman Ford Kutztown and they were FABULOUS. I needed to have a recall done for my 2017 Mustang. I purchased the car at another dealership. They picked up my car in Allentown, left me a loaner and then brought my car back the same day. They kept me up to date on the entire service - from when the driver would be at my location, to when he arrived back at Haldeman Ford Kutztown to when he was on his way back. I HIGHLY recommend this dealership.

Butch Dietrich and the Sale Team are great individuals to work with. I am enjoying my new 2023 Ford Escape Platinum Hybrid! Can’t wait to experience Mobile Service and the Pickup and Delivery Service that the Haldeman Ford of Kutztown Service Department is offering! Thank you!!

I have taken my 2009 Ford Flex to Haldeman Ford in Kutztown since I purchased it for all its service and repairs and I have never been disappointed with their service. They provide excellent service with a written service agreement prior to doing the job, so there are no surprise costs. They are very friendly and they respect women who bring their vehicles in for service, which is not always the case at some places. I can feel comfortable explaining what I think is going on and they are very good at explaining what needs to be done to take care of the problem I’ve taken every Ford I’ve owned there over the course of many years. It’s my only choice for quality service! See for yourself!

Always fair with price and details when buying a new vehicle. I have bought 5 trucks and 1 car new form Haldeman since 2004. Service department has always been easy to get an appointment and work is done quickly.

We have been customers at Haldeman Ford for over a decade, within our time there our services have always been catered to with honesty and done in a timely matter. They also work well with our work schedules as we often work later than they are open until adjustments are made so we can take care of our cars quickly and efficiently.

Another excellent experience dealing with the service team. They took care of my vehicle with the attention and care I have come to expect over the past 2+ years I have been taking my vehicle in for service. I will not bring my vehicle anywhere else, nor would I ever trust any other shop to care for my vehicle the way the service team at Haldeman Ford cares for my vehicle. They always make sure that I get top notch service, even for something as simple as an oil change. Thank You Adam and the entire service team for the excellent care I receive each and every time I come in for service. I could not be any happier or more satisfied.

Great service every time. Doug the service manager is very helpful. Haldeman Ford Kutztown

So far this is the best service center I have dealt with. The staff is nice even when I pummel them with questions.
Everything done during the last visit was better than expected. I will be back again no doubt.

Great experience at Haldeman Ford to discuss, negotiate and close on my Lightning truck. Also appreciate the time spent to orient me on all the details once we closed

Adam at Haldeman in Kutztown is courteous and professional. He does a thorough check on the vehicle's history and will contact you beforehand to make you aware of what may be needed.
He's also a company man and will tell you of additional services offered by the dealership.

Great service at Haldeman Ford of Kutztown. Service team fit my battery replacement in one day. Thanks for the help!

Easy to schedule, fair pricing, great service.Only place I will take my car!

Excellent service. Service team is fast and efficient. Adam is always ready to help and is very courteous. Would recommend Haldeman Ford of Kutztown to everyone.

Haldeman Ford of Kutztown is a great place for all of you repair needs. We have used them for a long time and have never been disappointed.

Very prompt and efficient in performing repair work related to a recall. The folks at Haldeman have proven themselves once again to be supportive and most capable in performing work which was needed.

Just totally fixed our Sprinter and Forester! Prompt, friendly, and courteous service. Great work. I would highly recommend.

Scheduling is easy and convenient. Services are completed in a timely manner. Contact with any employee is friendly and pleasant.

Fast service, car inspection done way earlier then expected. Everyone was friendly

Excellent service on my Ford Edge. Service was completed on time for a fair price.