Hippensteel Auto Inc.

My car broke down in Newville, and Megan responded quickly to help me within minutes of my call. Mr. Hippensteel went above and beyond to transport me to my job in Newville and tow my car to his shop. Megan was attentive during the day to help me schedule loaner vehicle while discussing the work needed to fix my car. They ordered parts and had my car ready in 2 business days. I was not inconvenienced by the time as the loaner vehicle greatly helped. This is a one stop shop with people who clearly care to help keep the community taken care of and safe. I will return in the future as needed.

They were very professional and easy to work with about getting my vehicle repaired. The price for their services is well rounded and all around had a wonderful experience working with them. I will definitely be taking my vehicles back for any repairs needed from here on out.

Excellent service, the website is easy and convenient and the work was done pretty quickly for as thorough as it was. Megan was friendly and communicative, my whole experience was stress-free!

Today I had a check engine light on and pulled into Hippensteel's. He immediately came out and put his computer on the vehicle and diagnosed the problem within minutes. Absolutely you should take your car here to be worked on.

Was welcomed by Megan at front desk had my daughter with who she engaged with and was friendly. Within minutes my car was in getting Oil change. Was in and out rather quickly. Definitely recommend Hippensteals.

Great service! The owner towed my car from Blue Mountain Car center all the way to Mechanicsburg when it unexpectedly broke down on the turnpike. He was friendly and professional. I was lucky to find someone so last minute and he arrived quickly! He even helped communicate my car issues to my mechanic to make it easier on me. I would recommend this business to my friends and family.

We have taken a few of our vehicles to Hippensteel and they were able to get the job done and even let us use a loaner car so they we could get to work while they fixed our vehicle. Easy folks to work with and they there when you need them.

Mike & his Team have always taken very good care of us, our whole family. We've been coming to Hippensteels for over 20 yrs & they have always worked with us. We've had every kind of car issue over the years, no matter what it was, they got us up & running. We purchased a car also that Mike restored, very nice, we've had cars towed & they provide a Free Loaner when our car is in the shop. That's a really great service that we truly appreciate. Would highly recommend Hippensteels , these are good People.

I like the personal detail you pay me. Your team makes me feel like I am the only person in the world. Everyone is very friendly and likable. I have brought my work truck to you for seperate and numerous things that need to be repaired. So far, everything your team has repaired have never failed. It was done right the first time. I recommend you to everyone I know. Michael, thank you for all your help.

Went in for an inspection to find out these guys go over the cars with a fine tooth comb. They make sure everything on your car is safe and in perfect working order, they truly care about their customers and the vehicles they drive. Very good communication and fair prices as well.

I would recommend Hippensteel auto to anyone. As a single woman this is the only place I can say I have confidence that I am being treated fairly and honestly.

I 've had at least three of my cars and my trucks serviced here with no unpleasant surprises
The communication with me was very good and my car was always returned to me all work completed at the time promised.

They also have towed my large dully truck a few times with no damage to my vehicle.

I have called the shop a few times to ask questions about my car and always get answers .

Tanner has been great help with answering my questions and getting quotes on repairs.

If you are looking for a quality local shop stop here.

I have been a fraud investigator for many years. Therefore, I am naturally distrustful of people, especially auto repair shops. I stumbled upon Hippensteel's about 14 years ago and was impressed by their honesty. I have been a customer ever since. I have to say they continue to not only be very honest but amazingly competent and they go out of their way to accommodate their customers. A great shop. There are no cost surprises and you can actually relax with Hippensteel on the job.

Amazing company 🙂🙂🙂 they fixed the rough idle issue with my bmw and made sure I was satisfied with their work and they are people I can trust 100%!!! Shoutout to Megan decker for keeping me updated on what was going on and making sure I was up to date with everything going on with the car🙂🙂🙂🙂 if I ever need my car worked on I will be going to hippensteels every time!!!!

Always a very professional experience from start to finish.
I have been using Hippensteels for ad long as I can remember, and I have never been dissatisfied with any of their work. Mike goes out of his way, over and above what is required. I highly recommend.

Tom

Mike was very professional and explained everything in detail. They were very busy but understood the importance of getting the car done in a timely matter and they did it. Will definitely use them again.

Awesome experience everytime I have my car serviced. Tanner is very knowledgeable and describes services and repairs in a language I can understand. They are not pocket pickers and will recommend services in order of importance. Love the detailed condition report. Keep up the great work guys!!

Michael and his team always do top notch work. Most impressive is the attention to detail for anything you are having done there, even a simple oil change is treated with the highest of priority. I always leave with confidence that my vehicle received the best care and attention while being serviced at Hippensteel Auto...

Very professional, courteous with a hometown feel.

Extremely knowledgeable, thorough, and reasonably priced.

I am very happy with the service, and with the team working to accommodate my, and my car's, needs.

We were broken down in Pennsylvania for 8 days. After 2 other service centers Tanner at Hippensteel Auto was the only one to figure out the source of the problem and they repaired our vehicle promptly and reasonably. These guys are the absolute best in the business. If you are in the Newville, PA area and need service on your vehicle, please call Hippensteel Auto and tell them The Greatest Gift sent you!

Hippensteels got my truck in quickly...even after I added additional items to what I had to have done. The electronic updates are really nice as it’s like you are getting real time data. Always a great job at Hippensteels!