Conicelli Toyota of Springfield Parts Store

First class parts department, great customer service and knowledgeable. Thanks!

I buy all my Toyota parts here. Working on restoring an 89 Toyota Hilux... Their parts prices for OEM parts are better than the internet, and I drive a half hour out of my way because their service is better and they're friendlier than my local Toyota dealer. Excellent service!

Ordered a battery online and paid with paypal, required a core charge for battery, next day received email battery was in,went over picked up new battery and dropped off old battery and was told I would receive a credit for core charge,was in and out in less then ten minutes,great service from the parts department,when I arrived back home received another email stating my account was credited for core charge, Conicelli Toyota of Springfield should be very proud of its employes and the great service they provide,Thank you.

Knowledgeable counter staff even provided me with proper installation bulletin.

Where do I go to pick up parts?

I have to go back

So my husband is car shopping for a new car. Obviously he is not going to buy a car right away because he wants to see what’s out there and the pricing. He came here with his friend as I wasn’t available to go with him. I was on the phone listening during a certain period what I’m about to describe. They dealt with a seller name Prince. Very unfriendly and rude. He basically told my husband that if they don’t have the cash on hand, it would be a waste of time to even dealing with him and no test drive in a rude manner. I was on the phone when I heard it. I am sorry, but that is unprofessional. I’ve shopped for cars and never I have I had a seller say that to me. When shopping for cars, you are looking to know about the car, how it drives, pricing, etc. Most sellers understand this, obviously Prince does not. All I know is they definitely aren’t getting a sell from this household. I recommend people staying away from this location or not deal with Prince at least as their seller. He could use a lesson or two in customer service. My husband went to other dealerships after coming here and they were a lot friendlier and understanding that he is indeed shopping/looking around for a car.