JB Zimmerman Ace Hardware

A friend recommended JB Zimmerman to me last year,
(2022) when I needed an over-the range microwave and dishwasher. I worked with Rachel Miller in Sales. Rachel was very helpful and extremely knowledgeable in appliances. It is very rare these days to have employees who know and understand their products. Very refreshing! And their pricing was good and competitive. Both were delivered and installed in a professional manner.

Fast forward to August/September 2023. I needed a dryer and refrigerator, and called on Rachel Miller at JB Zimmerman again.
She was great to deal with again, and was very helpful in choosing the dryer and refrigerator. Dave Benedick finalized the order, and he too was very helpful and knowledgeable.

Nate and Tony delivered and installed the refrigerator and dryer.
Both appliances were difficult installs. Both the old and new refrigerator doors had to be removed and re-installed and the front door had to be removed and reinstalled. The dryer install required a basement door and storm door to be disassembled and removed, than reinstalled. Both Nate and Tony were professional and careful in their work.

JB Zimmerman is a first rate, first class company with wonderful employees. I HIGHLY recommend them for your new appliances!

Not realizing the store was to close soon, I am spending time trying to figure out which paint I should buy. Everyone I encountered was polite & with no “Hurry up we’re closing” attitude. I was directed to a gal who worked actually worked with some of those paints & voila my project is turning out perfect. Thx for all the help & advice & the kindness. I’ll be back for more things on my list but at an earlier time. lol

Nice little Hardware Store for New Holland. Didn't realize until today that they changed their hours and now our open on Sundays. Great customer service 😊🛠⚙🔦🧰

JB Zimmerman has everything you need when painting a room ( or an entire upstairs! ) Paint is reasonably priced and the helpful employees ensure that you can find what you're looking for. Great local business!

Always super helpful.

Stopped in today thinking I’d have to fork out $50 and get a whole new water filter assembly since the old one was stuck fast and instead of selling me a brand new assembly (that wasn’t the brand I wanted) they helped me get the old one free. Just a great example of how helpful these guys are with outstanding customer service. I pass another hardware store to get to these guys since I know they are knowledgable and care about their customers more then just making money. I will support these guys with my business whenever I can! Good job JB!

Very helpful in finding the exact replacement bolt I needed. Store is stuffed with man stuff!

Bought a Weber Grill and staff was great and friendly and assisted with loading and taking the moveable parts off to lay flat in my SUV m and put all the pins and bolts that where taken off in a small parts bag. Was assisted by 6 team members during my visit. Thank you.

JB Zimmerman has helped me with all of my appliances and I couldn’t be more pleased with their service and professionalism! Thank you Austin for always coming to the rescue!

Went there for the first time today to order a part for my 30-in electric range hassle-free very informative people very accommodating nice clean facility recommend JB Zimmerman in New Holland to everyone

I did a lot of research before making my decision to purchase a stove. I was surprised to learn that pricing was very competitive with the big box stores, but with a home town feel. Our salesperson, Dave, was excellent. It was very easy to make a decision to go with JB. I encourage all to consider them!
P.S. I would be remiss if I did not give a shout out to Lindsey. She was able to offer real life application of my purchase. Also very helpful! Thank you Lindsey!!👍
Ok. So my stove was delivered by two very capable young men today 11/18/19, i e., Joey and Jared. The accompanying range hood was not an easy install. However, with a little "McGyvering", the hood is installed, nice and sturdy. Installation of the stove was far quicker. These guys did an excellent job. Very knowledgeable and capable. I am so pleasantly surprised that a down home local company truly has it going on.
Thank you JB's!! Definitely recommend!

For not being a very large place they seam to always have what I need and since I'm in that area alot that's where I end up.the employees are super friendly and knowledgeable about what they stock. Just a great home town hardware store also they have alot of tools and some equipment to rent just an all around handy place.

I am a frequent local customer at this store. know the owners. GREAT people. I personally don't always do the so called big box stores to save a dollar or two. I'm into great customer service. Some one who can actually answer your question and is knowledgeable about the inventory. The main reason for this review. Is at checkout this evening the young lady (Aubrie) instigated the conversation buy saying, Sorry ! I should know your name by now. You come here quit often. More then just handing you a receipt and saying Thank you. She was extremely kind and pleasant. That kind of customer service is what brings me back to a store over and over again.

Love shopping here,

P.S. All other cashiers are nice also.

Great selection of seeds and gardening supplies!

Every time I receive a coupon I go to use it, but you can't on items that are on sale. However, seems like everything is always on sale. I buy hundreds of dollars there and every single time I'm told the coupon doesn't qualify because all my items are on sale. There's been times I have bought over 20 items...from cleaners, to gardening items to a candle or tool item...always on sale. Then please stop sending useless coupons. I however love this store and appreciated the response from the store that I edited my review.

Super Friendly And Helpfull...
Nice Tool Selection And They Honor Lifetime Guarantee...
Just Bring In Old Tool...(Craftsman)

Went there to look for landscaping replacement bulbs, no luck, it really is a nice store with lots of items. I will go back to explore. I have gone back and normally do find what I need.

Always one of my favorite places to shop. I have nothing bad to say about this place or its staff. Always very helpful and pleasant. Nice clean store. I would give it 10 stars if I could.

They have a little bit of everything, and a lot of it is not hardware. Really worth a visit!

Great place to go first time at this location was at Yoder for breakfast meeting and needed mulch and thay had it packed away for season to the side and was really great people to help load it on my truck and when waiting in line seen air fresheners and seen a Big Foot one buyed for my truck as in pulse since waiting in line and was very great! Assistance on everyone there to help me find help on the mulch I really aprichate the help and assistance!!! Would recommended checking out and lot of Christmas items wouldn't find other places!!!!!

Love the amount of knowledgeable friendly staff. Had the stainless bolts and RV antifreeze I needed. Antifreeze was on sale for half the price of a competitor up the street. Picked up some other items too. Really nice cashier talked me into an Ace rewards card that can be used in any Ace store by using your phone number. We'll stocked store.