Tim Brion - State Farm Insurance Agent

My experience with the customer service was great, especially with the agent Karen Frank her response time was so quick and she was very helpful with getting a new quote from Statefarm she explained everything in detail.

I have been a customer of Tim Brion and State Farm for over 25 years. Tim and his ENTIRE team are always helpful and available for any issues or questions. Tim will recommend the best and most appropriate insurance products for your family. We are very very satisfied customers and recommend Tim with five stars.

Esmeralda has been our go to person for many years. She's super professional, kind, and understanding. She's helped us with all of our insurance needs as well as assisting my mom with switching over her car insurance. Thank you so much Esmi, you're always there when we need you.

Recently switched our agent to the office of Tim Brion, and it has been a pleasure working with his team. Esmeralda Nazario exceeded our expectations not only is she knowledgeable in her field but also dedicated to providing great service and support. Esmeralda provided great support in helping us decide what out best options were for our new teenage driver, as well as home, and business insurance information.

Love this team they have had our side for over 21 years and we’re sad to say we have to leave them because we moved out of state. So if you’re looking for a great group of people, they will answer any questions and help guide you through everything. So choose Tim and his team they are wonderful and extremely helpful people. Highly recommended!!

I cannot speak highly enough of Esmeralda Nazario, and the exceptional service she has provided me with for all my insurance needs since 2016. From the moment I first reached out to her, she has always been welcoming, warm, and just an absolute delight to talk to.

Esmeralda is not your typical insurance agent who just wants to sell you a policy and move on. She genuinely cares about her clients and takes the time to understand their specific needs and concerns. Every interaction I have had with her has been a pleasure, as she is patient and truly attentive to every detail while explaining all things insurance. Not only does Esmeralda possess a wealth of knowledge regarding insurance, but she is also highly personable and kind. She creates a comfortable atmosphere where I feel welcomed and valued as a client.

She goes above and beyond to ensure that I am fully informed about all aspects of my coverage, making me feel confident and secure in my choices. She always takes the extra time to answer any questions or address any concerns I may have, leaving no stone unturned.

Esmeralda has been instrumental in finding the perfect insurance policies for me and my family. Whether it is home, auto, or life insurance, she has been there every step of the way, ensuring we have the coverage we need. Her commitment to finding the best options for her clients is remarkable, and I am grateful for her dedication.

To sum it all up, Esmeralda is an exceptional insurance agent. Her welcoming nature, warmth, and attention to detail make every interaction a pleasure. I am grateful for her patience, knowledge, and dedication to providing the best insurance solutions. If you need an insurance professional who will go above and beyond, I highly recommend Esmeralda. She will exceed your expectations and provide you with the peace of mind you deserve.

I can’t say enough how amazing Esmeralda is! She’s always super friendly and helpful. She is always willing to help with all my questions. 🙌10/10 would always recommend 🙌

Very friendly and easy to work with. Karen ended up saving us close to $600 a year on car insurance with the same policy as our other company, and over $250 a year on homeowners insurance with better coverage than we previously had. Definitely worth a call to check your rates!

Karen is the best! She helped us get our new vehicle covered asap so we could accept delivery.

Karen was great I immediately fell in love with her thank you for helping me today not all Karen’s are Karen’s

Karen was super helpful and friendly with setting up my policy. As well as explaining the policy I was getting and elaborating on options for the same and other policies. Looking forward to having the new policy!

I came to State Farm from a not ideal insurance situation. From day 1 I have worked with Karen, she has ALWAYS been so patient and kind to me. I know I am in good hands with her!

Excellent customer service and care. Highly recommend talking to them about coverage!

I have been using Tim Brion-State Farm for over 20 years. Karen is awesome!

I am happy to say that I have never had any issues with State Farm and I love the Tim Brion office! About a year ago I had the unfortunate experience of getting a flat tire while driving and when I called SF for assistance, it was a smooth and easy process. The tow truck driver was there in no time and within a few short hours I was able to put it all behind me. Thank you State Farm!

This is the best state farm office in the Lehigh Valley. The service is top quality from Tim Brion and the office manager Esmeralda Nazario is amazing always so helpful and easy to work with. Thanks again for all of your assistance!

I have been working with Esmi at this office for several years now, and she has been nothing but the best. She always follows up with us to make sure our family is well taken care of, and that all of our needs are met.

I recently experienced being misplaced due to a castrophic incident that occurred in Newark, Nj. As I was getting relocated I was asked if I had renters insurance & I had no idea I needed that in those kinds of situations.
Moving forward I am thankfully settled in, I reached out to Tim Brian’s office & was blessed to have Esmi Nazario as my agent. She informed me on why I needed renter’s insurance & how it worked.
I will now be prepared God forbid something like this happens again thanks to agent Nazario!

KAREN FRANK TOOK CARE OF EVERY CONCERN & QUESTION FOR ME & WAS ABLE TO GET ME A CHEAPER QUOTE AND NEW AUTO INS! I GREATLY APPRECIATED HER EXPERTISE AND PROFESSIONALISM. THANKS AGAIN KAREN!

Was nice and fast I appreciate the service Esmi was very amazing too!