Dr. Andrew Pollack

I've been seeing Amy Levinson at this office for treatments for six months. My experience could not have been better. Amy is professional, knowledgable, warm, and caring. I have never waited more than 10 minutes to be seen.

This office is fantastic. The office is clean, and the staff have been extremely kind and patient with my questions and concerns. Would recommend to anyone!

Dr. Andrew k. Pollack
He the best skin doctor I know
I been seen him over 15 year off and on
He he's take care of my skin problem do I did and they would clear up and Day's

Dr. Kaplan is so kind and caring. The staff is very professional and informative

Nursing staff is rude! Not pleasant ever!
They would benefit from some "bedside manners " classes! There's no reason to have an attitude when a patient asked a question! Especially when the party asking is being polite.
It is YOUR JOB! Be grateful for working or find a NEW PROFESSION!

Front desk is helpful & polite!

"First things first- Our records show you have a $50 copay"

Pay first- Treatment later.
This is how your appointment starts at the Philadelphia "Institute" of Dermatology.
After I paid- I was asked to fill out the usual forms and wait for my name to be called.

My appointment time came and went.
When I was 40minutes overdue I went to the admins desk and ask when I would be seen- This a mistake. Somehow it was my fault they were overbooked and I was rudely told to be patient it would be a few more minutes.

While most of the cliental was octogenarians- There are a few of us that have actual jobs in the actual real world. A doctors appointment is not an excuse to get out the office or home. It is something that has to be factored into an already busy day.

Meanwhile 3 of the staff members ran out and picked up McDonalds for the office. They came back and consumed it in front of the patients, in clear view of the waiting area. This was at 11:30am!
(a note to the admins in scrubs at the desk- in the real world lunch starts at noon. this is how the rest of the working world works. you aren't in elementary school, nor did you start working at 7:30am. pack a snack. treat patients instead of yourselves)

After an hour went buy I got up to leave and was told they would see me now. Seeing how I had already wasted an hour, I figured I should stay. I was escorted back to the examination room- where I waited at least another 15minutes for the Doctor to come in.
It wasn't even the Doctor I was supposed to see- it was the doctor's assistant!

So my $50 dollar co-pay got me an hour plus wait and the doctors assistant. I recommend this place if you have nothing else to do with your day and you don't care about the outcome of your care.

I walked out and rescheduled with a more professional and qualified office.
Skin cancer killed my dad and I take these visits seriously- I wish the Philadelphia "Institute" did too.