Roller Rabbit

Beautiful store! When I called ahead the friendly staff member put aside the item I needed to purchase. When I arrived, she recognized my voice and greeted me with a warm welcome -my item was pulled, tagged and ready to go. I browsed and found other gifts and had a lovely experience. Thank you RR we love your fun PJ's and shopping was a delight. -K

Sooo preppy and just has great pjs and clothes!! Even though not very afford still a great place and brand!

Friendly, helpful staff. Beautiful product line.

I bought over $400 worth of pajamas in early December. Asked the sales associate to wrap them since they were presents. She went downstairs, wrapped them up and came back with three bags. I put them all under the tree and haven’t touched them since. Opened them this morning and one of the bags was missing the pants!
Now I have to call and hope they realized their mistake and set aside the pants. I doubt it will be easy.
The service in the store was awful. No greeting, no asking if we needed help, had to start our own fit rooms. One associate openly rolled her eyes at another customer. Just two college girls standing around gossiping, acting like the customers were a nuisance.

I told the employee that nobody helped me or spoke to me for the 15 minutes I was in the store. I set up my own fitting room! Employee said I can go ruin someone else’s day. I live and work in Greenwich. This level of unprofessionalism belongs somewhere else.

i called asking a question and then they started sarcastically laughing at me😀😐. the person answering the phone was terribly rude to me and even had their fellow coworkers laugh at me. terrible customer service would not recommend.

Horrific customer service, the old lady should better understand her clientele - especially when selling cheap clothing. Spend your money elsewhere.

closes too early