Neighborhood Storage Solutions

Quiet location. New secure facilities and a whole range of assorted sizes of storage spaces.

Indoor storage, got a great deal too.

Easy, climate controlled and nice.

Nice people

I found myself in a jam with the storage unit here. The owner and his family went over and above to see to helping me straighten things out. Thank you guys. That's the way a business should be run. It's not all about the hustle.

Good price

I am going to guess all the 5 star reviews are friends and owners.
Facts
open units with garbage and previous renters property laying in units with doors open - this has been for 6mo.
unfinished units that have been that way for years.
doors ripped off hinges
no one is ever there, voicemail box is always full.
just check it out before you rent, make sure to swing around the backside!

Keep raising the rates
Many empty units with broken locks
Bathrooms are disgusting
Highest priced units in the area

Horrible!!! DO NOT RENT FROM THEM!!! Your personal belongings will be Covered in Mold / Mildew! They NEVER answer their phones EVER!!! They never call you back even after 4 Voicemail messages!! Their Email address keeps sending it back to me As a Non Existent account! Pretty much like their staff there it’s nonexistent! Do not rent from these people! They do not care about you or your personal possessions.

I never write reviews but thought I should this one time as it has been a nightmare…Needed a storage unit for a few months while I was in between relocating. At this time we had set up auto pay for convenience. Used the unit for the time discussed time period, emptied it promptly, notified the company. One gentlemen said he would email me paperwork and thanked me for business. Never received anything, have been charged every month since (even though I am no longer storing there) and have left over 7 messages / visited the business numerous times. No calls have been returned and nobody is in the office, despite their advertised “open hours” of business. Their voicemail is now full and I have still not heard a word back. They continue to charge me each month… Do not recommend this company!

I have been renting here for years and until last week I had no issues. I dropped by to get some things over the weekend and saw that my lock had been replaced, without notice. My contract is set up with auto pay and is paid up and to date. Again I received no notice that my lock had been replaced. No one was present despite it being within their posted office hours. I repeatedly tried calling the office for several days, voice mail box full, no answer the whole day long. Stopped by a few times and no one has been in the office. There is no email address to reach out to. After reading other recent reviews I'm quite concerned. I found another unit across town which is cleaner and more secure, and rented an indoor climate controlled unit for less money than I'm paying for an outdoor roll up here. Needless to say I will be moving my belongings out of this facility. It's too bad as I was content here for quite a while but something must have changed.

Terrible. First of all, I'm pretty sure no one works there. Calls are not answered. Email address bounces back as invalid, "contact us" on their website never answered. They also charge you whatever they feel like charging you. One month it's $60, the next month it's $69, next month it's $135..... then you, the customer, has no way to get a hold of anyone - ever - to discuss the incorrect charges. They can charge you and take your money very efficiently, but no one works there to take care of incorrect charges. I have opened a complaint with the Better Business Bureau.

My experience with Neighborhood storage solutions started out good. Did a year lease to keep my car stored here. Was close to my home so it made sense. I went to my unit probably once a month to let the car run etc. I went to my unit at the end of March of 2021 and noticed my lock was gone and the unit is unlocked. Good thing my car was locked inside. I was informed by the worker that the owner had to gain access to all units for the construction purposes going on behind the unit. And I was supposedly notified through mail about this, which I never received anything in the mail and nothing in my emails. Mind you never a call from this business verifying if I received this notice or anything. Realistically I wouldn’t have cared if they entered by unit. But they left it unlocked. The employee told me they have a new lock for me with keys. I am confused as to why they didn’t put the lock on to secure it, and just hold the keys for me to come get. It sat unlocked without my knowledge for 2-3 weeks. I ended my lease with this company for there terrible business habits. I requested a call from the owner to discuss this matter at the beginning or April. It’s been a month now and have yet to receive a call. I paid for the entire month for secure storage and the storage facility removed the lock on there own and left it unsecured. I DO NOT RECOMMEND THIS STORAGE FACILITY.
Maybe one day when the owner wants to be an owner I will receive a call to discuss.

I'd like to rate it but I can't, their never open. I called and they don't return your call. No times when there open.
Update 7-20-22
Finally talked to and got a unit. Everything things online if you want to get stressed out by a flawed web page, this is the place for you. If you make an appointment to move in or probably anything else you will wait. You will be told to go online and leave a message, he'll get back at his convenience. Their convenience is more important than yours. At 165 I didn't take the unit.

Can't reach company by email, phone or in person. Have a problem with invoices. Being charged even after giving 30+ days notice.