Napleton Chevrolet Buick GMC

Juan is the best! He worked hard for us and gave us the best experience in car shopping. We researched the vehicle online, went to the dealership and had an approved lender within hours. Our first major purchase as a couple and we are in love with it. 2019 Buick encore is the best!

Juan es el maximo. El trabajo por nos y darnos el mejor experienceia.

Toni was a pleasure to work with. Super friendly and helpful. She was easy to talk to, and made our car buying experience fun. Would definitely use her again. Love my new Traverse😄

I can't say enough good things about our experience purchasing a vehicle from Napleton in Beaver Dam!
AMAZING customer service from everyone we dealt with. A HUGE thank you to our sales rep Jeff, the manager Tony, and financing with Stefani!! Every step of the experience was positive!! It's refreshing to see a team that cares about the customer, taking the time to help with all the questions and helping find the perfect vehicle for your needs (and wants). Everyone was honest and upfront about everything along the process. Seriously, if you want a good buying experience, go and see them!

Kyle was amazing. I told him what I was looking for and he knew exactly what car on the lot was perfect. He made the whole process of car buying great! He checked on financing himself & got me the best. He knew all the possible rebates or promotions I was eligible for and gave me the best deal! My son bought his truck from Kyle so I knew Kyle would be great to work with.

Customer Service that goes above and beyond! I was driving home to Fitchburg after a long week on the road and my run flat tire just completely explodes as I am about to the first Beaver Dam exit. It’s 2:30 on a Friday afternoon. With no spare in the vehicle, Austin & Brad in the service department said come over and we will take a look. I limped over to their service lane and Austin immediately went to calling around for the unique tire size. Initial search results were futile and I thanked them for their effort to help. I pulled out onto their lot and parked to figure out my next steps. With amazing luck, Austin & Brad both came walking out to the lot to find me and let me know that one of the local vendors had just called and had found a used tire in their supply. They had me pull around, they went and got the tire, replaced it, and had me headed down the road in under an hour and a half! Simply amazing. Anyone could have blown me off as they were trying to wrap up a busy Friday afternoon, but not Napleton Chevrolet. I will never forget that service! Thanks guys!

After stopping at another dealership with a very unpleasant experience, my husband and I ended up at Napleton to look at a truck. Toni on point, and on top of everything. She was so accommodating to our toddler and helped keep her entertained the 4 hours we were there. Everyone else was also so lovely to work with, they all seemed genuinely happy to help us.

I do not use my car very much (only have 2900 miles in my 1st year). Napleton called me to let me know my free oil change would be expiring very soon & I should come in & get it changed. I would have waited until I reached around 5,000 miles as the mechanic had told me had she not called me. (& I would have lost out of the free oil change.) I also needed the chip for the heated seats and another recall that I recently got a letter about. They scheduled me in right away to get all of this done. They even came & picked up my car & brought it back when they were finished. The gentleman who did this was very nice & professional. I was very pleased with the whole process! THANK YOU NAPLETON!!

My lovely wife bought a new Buick today and had a wonderful experience with sales consultant Toni Kreutzer. I was so impressed with her knowledge of their vehicles & her wonderful demeanor of making buying a car an easy experience. I would definitely recommend her to buy a car from over anyone else in our community. She has a great office, delicious candy & great stories during the process.

My wife and I purchased a vehicle at the end of January. Toni and Mike guided us through the purchase process. Both of them were very professional, friendly, and informative. We would recommend that others in the market for a car visit Napleton and ask for them. They are a good team.

Toni K. Is an excellent sales person! She gave me everything I needed and more. She's straightforward and very honest ! I will definitely recommend her to family and friends.

It was my first time buying a car, and I had the pleasure of working with Toni! Walking in I was extremely nervous and Toni was able to settle my nerves. Toni was patient with me and was quick to answer all my questions. Mike was also a pleasure to work with ! I would highly recommend napleton and their staff!

Fantastic experience. Brought my truck here for a power folding mirror repair under warranty. Another GM dealer refused to fix the mirror under warranty a week prior due to a small cosmetic scrape in a decorative bezel. They pre-ordered the part to get everything done in one visit! While there I pointed out another small convenience feature that had occasional problems. They fixed both items and handed me back a freshly washed truck. Couldn’t be happier, I will be sure to shop here in the future (even being a hour drive away, it’s worth it)!

Bought a new GMC truck from Toni Kreutzer. Great experience- friendly and knowledgeable. She’s highly dedicated to customer satisfaction which is rare in today’s environment. Great follow-up after the sale as well. Will be back for another vehicle when to time comes. Thanks, Toni!

Toni was very personable, and very honest and enjoyable to work with, just stop in her decked out office and see her on your next vehicle purchase!!

We had a great time with purchasing a vehicle with Toni Kreutzer . She was very personable friendly and easy to work with!!! She made the process easy and fun!

Toni is such a great sales lady and was very helpful with my son with his first time purchase with a truck.

We worked with Toni Kreutzer. She sold us our new truck and she made the process very easy! Definitely recommend her if you are looking to purchase a vehicle. Very friendly, informative and wonderful personality. Thank you Toni!

Juan and everyone I've worked with at Napleton are great. Juan is always super helpful and friendly, and makes the vehicle-purchasing experience smooth and painless! 10/10 would recommend!

We worked with Kyle and he was super!! He got us into the car that I wanted in a very short time frame.
He was super knowledgeable and very professional. Kyle was not pushy, as most car salesmen are.
He worked really hard to meet a short time frame, as we were going out of town. We have always serviced our vehicles thru Napleton in Columbus.
We will now be coming to Napleton in Beaver Dam for all of our service needs.
Kyle was #1 salesman in my books!!!

Kyle and Stefanie did an outstanding job first understanding what I wanted and then executing it flawlessly. Well run dealership and a great crew. If I could only buy a 100k car every week!
Nicely done!