Tiny Jewel Box

I had been interested in purchasing a Rolex Submariner for a number of years but everyplace I inquired I was told I had to put my name on a list so I did at a major watch store. Five years after putting my name on the list I contacted them and they had no record of me. I went to The Tiny Jewel Box and Charlie treated me with great respect and just 6 months later he called to say he had one for me. Great service, highly professional, highly recommend.

Came on a random Friday on my Day off with no purchase history and entered in through the Rolex entrance and talked with Devon and tried on a Sea dweller, GMT, and Sub all in a steel and yellow gold bracelet for a timepiece I can dress up or down. Put myself down for the sub expecting to wait 1-2 years if im lucky.

Didnt even know Rolex was apart of the tiny jewel box. I exited out of the door i came in and entered through the Patek entrance as a gentleman told me theres more to the store and didnt realize it was all connected lol. Walked over to see the other brands and met up with Michael over at IWC and really liked the Top Gun 41 Chrono. Just chatted about watches in general and moving to a 3 to 5 piece collection.

Grabbed their cards from both of them and left to go see what Tysons had to offer. Texting a friend that imma just go home and dream about a call from the AD, minutes later i get a call from Devon saying he had the Sub 126613LN available for purchase! 3 hour wait isnt bad lol, rare occasion that a piece is available the day of. So if your reading this its possible!

Ive been to several boutiques and this one was the best Overall in all categories of purchasing a luxury timepiece. I hope to do more business here in the future as some of my family members also want some pieces as well.

Thanks again Devon and Michael!

Amazing store, great service, friendly atmosphere, and great conversation can be found at Tiny Jewel Box. I'm very glad that this is now my local dealer for all things watches and jewelry. I purchased a Tudor watch and was helped by Charlie, who was excellent. Charlie was incredibly knowledgeable about watches and horology and I had a great experience working with him. The rest of the staff here are amazing as well. I am now a loyal Tiny Jewel Box customer, thank you all!

I had an amazing experience with Moe at this jewelry store. He helped my fiancée and me find a watch that we both loved. Although we encountered some issues during the payment process, Moe and his team were incredibly patient and resolved everything for us. I will definitely keep coming back here. This is one of my favorite jewelry stores!

I had the fortune of being assisted by Lacey in my search for an engagement ring. The attention to detail here is amazing and the patience they showed to myself was so encouraging. I was taken through the whole process and the inner details of ring purchase. Lacey is wonderful and I definitely recommend her for your assistance. Fantastic products. Made to order if you wish. Local DC spot which is always great. 5 stars all around.

I spoke with Moe W. during my visit to the Tiny Jewel Box. This is a certainly a destination for any watch collector that is visiting the DC area. Moe was very knowledgeable about each brand and it was very clear that he was not just a sales specialist but a true enthusiast and collector himself. I also had the pleasure of meeting the GM of the store who was nice enough to give me a preview of their new Rolex store! The space itself is grandiose and luxurious. In addition, they had one of the nicest Patek Salons I’ve ever visited. The space overall felt comfortable and focused on the shopper experience.

I have been working with Moe for a few months now on acquiring a Rolex. We started working together when I brought my Patek in for service. Needless to say Moe is phenomenal and is truly a great representative of the Rolex brand. He took the time to listen to what I was looking for and followed up with me every step of the way. His knowledge of the brand and the differences in the time pieces is incredible and I would highly recommend working with Moe in your Rolex journey. Moe also, to put it simply, was fun to work with and down to earth. He truly listens, cares, and has a passion for his customers, as well as the Rolex Brand. Moe thank you so much and I look forward to continuing to build my collection with you and the Tiny Jewel Box.

Absolutely amazing and seamless experience here. My business was with the Rolex folks, specifically Devon. That guy deserves all the praise, from being extremely knowledgeable to facilitating in obtaining the watch of significant importance before my upcoming wedding and multiple milestones in my life. I cannot wait to come back, as it’s always a good time chatting with the folks here.

I can't say enough about the phenomenal experience I had at Tiny Jewel Box! From the moment I walked in, I was greeted by Devon, a sales consultant who went above and beyond to make my watch buying experience truly exceptional.

I was specifically interested in a Santos-Dumont watch, and Devon's knowledge and expertise on the timepiece were incredibly impressive. He patiently explained the different models and their functionalities, ensuring I understood all the details before making a decision.

Devon wasn't just about making a sale; he genuinely cared about finding the perfect watch for me. His attentiveness, coupled with his in-depth product knowledge, made me feel incredibly comfortable and confident throughout the entire process.

While browsing the exquisite selection of watches, I also expressed interest in trying on a Rolex GMT Master II. I wandered over to Rolex section of the store and met with Cristina, Assistant Sales Director, Rolex & Patek Philippe timepieces. Cristina's knowledge of the GMT Master II was just as impressive as Devon's with the Santos-Dumont. She expertly explained the features of the watch and made sure I had an extremely hospitable experience.

Devon and Cristina's teamwork made my visit to Tiny Jewel Box truly outstanding. Their combined expertise and genuine care for customer satisfaction were unparalleled. Finally, after much deliberation (thanks to Devon's excellent guidance!), I found the Santos-Dumont that was absolutely perfect for me. Devon made the purchasing process smooth and efficient, and I walked out with a huge smile on my face and excited to pickup my Santos-Dumont in a few weeks.

Thank you, Devon and Cristina, for making my watch buying experience unforgettable! If you're looking for exceptional service and a knowledgeable staff, Tiny Jewel Box is the place to go. Ask for Devon and Cristina - you won't be disappointed!

I highly recommend tiny jewel box for getting your Rolex.
I had the pleasure of working with Brian. Just walked in of the street and told him my preference and 6 months later voala my Wimbledon arrived.
Great experience!!! I will come back for more.

I was traveling for work and the bracelet of my watch started to come loose from the lug. It was promptly given to the watchmaker who replaced the pins. The whole thing took 10 mins and they didn’t charge me. Knowing that I am not likely to return as I don’t live in DC, they could have charged but they didn’t. Excellent service like this deserves to be called out. I strongly encourage everyone to do their watch shopping and repairs here!

Watch service can be painful and expensive, especially when it's due to an accident. Steven coordinated everything and managed the process like an absolute pro, going above and beyond every step of the way. My watch is back on my wrist and running like a dream. I'm definitely a customer for life, and this will be my first stop for the next purchase. Thank you!

Update: Nobody or company is perfect, so how a company deals with an issue is what should really matter. Tiny Jewel Box quickly contacted us about our issue and in the most professional way possible made things right. Excellent work. Mark Clay was the one who reached out and invited us back to give them a chance to make things right. Mark was a pleasure to talk with and a consummate professional. If you go, call and make an appointment to work with Mark. You’ll be glad you did.

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Not great. We went in two months ago and started talking with Michael. He seemed nice enough. Today, after a month of very slow-to-respond texting from Michael, waiting, and being told it would take time, I updated him on our watch collection. We've spent $200k on watches in January and February, so of course our collection has grown and our needs have changed. Instead of working with us to understand our collection and find us watches we want, Michael's advised (insinuating that it came from his manager) was for me to take my business elsewhere, which I'm happy to do.

If you want a professional, friendly, enjoyable watch shopping experience you'll have better results at other ADs in the area. If you do stop by Tiny Jewell Box, maybe try to get a sale associate more seasoned than Michael.

I received a gorgeous Rolex from my husband for my DNP graduation from Georgetown University. The watch needed some adjustment and the customer service was amazing at Tiny Jewel Box!

Recently picked up a watch I’ve been after for a long time now, all with the help of Moe.
We’ve been working together for a little over 1.5 years now and it has been nothing short of wonderful. The watch world needs more people like Moe! Looking forward to many more purchases from TJB.

Beautiful store with an incredible selection of jewelry & timepieces including Patek, IWC and Rolex. Super warm and welcoming from the kind people who greet you at the door to the security and all staff members. Heather is a complete gem and consummate professional whom I have really enjoyed working with for multiple purchases and will continue to do so. 1,000% recommend Tiny Jewel Box and especially Heather!

Tiny Jewel Box exceeded my expectations with their exceptional service. Pouriya, in particular, was incredibly helpful and knowledgeable. Within only a few months, he sourced a Rolex that I had wanted. Whenever I visit, he makes me feel welcome and lets me try on whatever timepiece I want. They have a very nice store and an impressive selection of watches: Rolex, Patek, IWC, etc. If you're in search of top-notch service and exquisite pieces, Tiny Jewel Box is the place to go!

I cannot recommend Tiny Jewel Box highly enough for your one-stop shop location for any high-end jewelry or watches in the Washington DC area! I moved to the DC area (Fairfax, VA) 2 years ago from NYC and visited almost all the high-end jewelry stores in the area looking to form a local relationship as DC was my new home. There were places in Tyson’s Galleria that were downright awful, dismissive, and rude to new customers. I get it, they are in high-traffic mall areas and really can’t be bothered with helping another “client” when they have hundreds of other already lined-up. A friend and co-worker of mine recommended I head into DC proper to visit Tiny Jewel, on my first visit we were greeted warmly by the staff, offered water and a tour of the store’s different sections and Pouriya provided us the best sales experience I have ever experienced at a luxury goods store to my wife and I as we got her lovely ladies Rolex Datejust on our first visit! My wife and I are big watch enthusiasts and since that day, we have found that relationship with our own local store that we have been looking for. The staff, especially Pouriya and the sales director Monette are so welcoming, kind, and knowledgeable with the products and services they offered. We are customers for life at Tiny Jewel Box, it’s the people and the experience that makes the difference in the end when you are spending money on luxury goods and if that matters to you, you will not be disappointed!

I always feel a very warm welcome when I visit Tiny Jewel Box.
Knowing Mike and Ahmed for sometime now.
We become good friends over the years.
I always appreciate their kindness and their time showing me different timepieces.
It’s always great visiting the store talking about watches and other things with them.
They both are so phenomenal at what they do.
I really appreciate them helping me build my watch collection.
It was right before my Birthday I got a call for my dream watch.
I really appreciate Mike and Ahmed’s help to make my dream come true.
I been wearing my dream watch almost everywhere I go.
Thank You Mike! Thank You Ahmed! for helping me find the amazing timepiece that I will enjoy the rest of my life.

Pouriya is awesome! He helped with a couple of timepiece (Cartier and Tudor) purchases and was a class act! Coming back for sure!

Update Jan 2023: Late on the review, but here we are. Pouriya came through again and got the exact Day-Date I was looking for back in Oct 2022 even though the company discontinued it. Although it took 10 months on waitlist, we weren’t expecting it until this year (different model). 100% satisfied customer!