Kia of Auburn

Huge thank you to Alex the sales rep! From my first phone call with him to handing me the keys he was absolutely amazing!! He answered my hundreds of questions, made sure everything was ready when I arrived, even text me back on his off day! Hands down the most wonderful sales rep and person! Big thank you to Richard the finance guy as well. Overall a wonderful car buying experience from the team at Kia of auburn! You guys have gained a forever customer!

Mr. Buffalo, Brandon and MJ were absolutely the best to work with! They really do care about your experience and make sure you’re happy even after you drive away!! They really mean, “let us know if you need anything” when they tell you!! Thank you guys for our new grocery getter! lol love my new truck!

First of I would like to thank Kia of auburn for having sells reps with great understanding and knowledge about what a buyer wants also great communication also for being a class A dealership.I arrived there late Saturday not knowing what I was going to get everyone was kind an helped me. I received great help from Shelby and also dayten the Gm. I would recommend anyone looking for a vehicle to go here first they have tons of new an also used cars and trucks to choose from. Go you will not be disappointed at all .

After weeks of dealing with one dealership after another and markups out of this world… the team at Kia Auburn were absolutely amazing. Not only did that make this deal happen lightning fast! I got more than I expected for the price I wanted and was able to get a good return on my trade in! They were understanding and worked hard to make me happy. What made them even better is I’m located out of state and everything was handled from the comfort of my home and I received my “Shadow” the day after purchasing her! I can’t say enough about Mike, Dayton, Richard, Philip, and Chad. If you want to purchase a Kia this is definitely the team you should see! I’m hoping that one day I’ll actually be able to meet this team in person to thank them for their true dedication to excellent customer service!

I’m loving my 2024 sportage sx prestige!
Thank you!

I appreciate everything they did for me. Provided exceptional customer service from the beginning of the process to the end. It’s hard to find good customer service since the pandemic. Very friendly staff and easy to talk to. Address me from the minute I walled in to accessing my needs and did everything possible to help me get the vehicle I wanted and not what they wanted me to have. You get an A in my book and I will definitely be back!

We recently purchased our 4th Kia. This however was our first experience purchasing at Auburn Kia. We found it a fantastic experience all the way around. Our salesperson (Shelby) was very knowledgeable and helpful with the purchase. She answered all our questions and ensured our new car was clean and ready for pick up. We felt we we were offered a very fair deal on our trade and are extremely happy with our purchase. Will recommend to anyone looking for a new vehicle. THANKS AGAIN!

So I recently purchased a car from Kia of Auburn, and I can't say enough about the exceptional customer service I received. From the moment I walked in, the staff went above and beyond to make my car-buying experience smooth. The team was incredibly helpful, answering all my questions and providing valuable insights. Their knowledge and expertise made it easy for me to find the perfect car that met all my needs. Throughout the process, I felt supported and never pressured. The staff there genuinely cared about ensuring I made the right decision for myself. It was refreshing to encounter such a positive and customer-centric approach. The quality of service, combined with an extensive selection of cars, makes Kia of Auburn a top choice for anyone in the market for a new vehicle.

I wholeheartedly recommend to friends, family, and anyone looking for a dealership where excellent customer service is more than just a promise – it's a reality! Thank you to the entire team for making my car-buying experience memorable and stress-free!

Best experience ever buying a car! The manager, Luigi, was so helpful. He really helped me find the right car. The General
manager, Dayton, helped seal the deal. It was a fun experience and I love my new car!!!

We had an awesome shopping experience. They were great communicators and have since followed up to see how I have been liking my new car. Shelby was our salesperson and she was fantastic

Thank you MJ and the sales team! I visited a few local dealerships to test drive different makes and models, but my experience here sealed the deal. I am very happy with the service and assistance I received, and had really friendly interactions with everyone from the front desk and sales to meeting the folks in the service department. The car MJ led me to ended up being the best combination of features and pricing I could have hoped for, I love it. Thank you for helping make a potentially intimidating car buying process an actually enjoyable experience.

Walked in and met one of the most confident and professional salesman I’ve ever met ( CHAD POSEY). His first few words were “Ima get you rolling today” . I was a little scared and hesitant but his confidence grew my confidence and not only did I ride off with a car I drove off in a 2020!!!!!! I’m still in disbelief. Best carlot hands down!!!!! I love my new car 🚙

Chad Posey was a great sales guy, very professional and friendly. I only buy a vehicle every 10-15 years and he made the process smooth and easy

Chad Posey!?!! That’s all you need to know. Ask for him, excellent service!! I mean bravo no hassle at all. Definitely buying my second car here again.

Kia of Auburn is the place! They go over and beyond to help you get in a car that you absolutely love! I recommend everyone to go and see for yourselves.

I have been trying to get a warranty issue fixed in the Atlanta area for six months now. I decided to take a drive since we spend so much time in Auburn and give them a call. The service team is top notch and went over and above with getting my car fixed in a very timely manner. I will definitely be back! Enjoy the cookies.

From my first brand-new car buying experience to the first 8,000-mile suggested servicing, I have been impressed with the utmost importance Kia of Auburn has placed on customer satisfaction. The unbelievably unbeatable new car prices, the free servicing I had completed recently, coupled with the welcoming invite from Cole to come back is the deserving actions for this five star review.

Mike was great to work with he made sure I got the right kind of telluride for me and my family for the right price

Everyone that i dealt with was so nice, knowledgeable, and honest. I am a 4th time returning customer. I will never buy anywhere else.

Excellent Service Department; they quickly located the trouble and set about the repair for a reasonable cost. Repairs were completed quickly.

Recently purchased a new vehicle (not the one referenced above) and had an outstanding sales experience. The confident sales staff was able to detail the features of the vehicle while fielding and answering my questions. I found the salesmen to be transparent in their presentation and helpful in resolving my misunderstandings. They a paid on sales volume and not commission. Very pleased.

Awesome experience! The team went above and beyond of getting me a vehicle. Eric who works in finance and a old fellow classmate of mine. Did everything he could to make sure I came off the lot with a vehicle and that he did! Everyone see Eric if you decide to buy a vehicle from Kia, and know he'll do the best he can to get you into a new vehicle. The salesmen associates were awesome and my salesman was great of landing me a new vehicle.