Regions Bank

My Family has had positive services ever since we opened our accounts. The Associates are multi taskers and usually assist more than one customer at a time. I'm always greeted when I walk in, and I feel they have great security systems in place to alert me of unauthorized attempts to access my account.

Will Collett is the best. He needs a promotion and a raise. They don't make people like him anymore. Thanks again Will!

Banking at Regions Bank, for me, has always been a positive experience. The staff is always polite and helpful. I find them to be very knowledgeable about the financial questions I ask. They're patient and friendly, also courteous. I say this because I am on a walker and one of the guys at the front ,behind the counter came and walked me to the door.. That , to me, says alot about the type of employee's hired at Regions.

I love Regions now. They helped me out twice when I -really- needed to make change.

I would like to recognize the excellent customer service I received this morning from Kendra. She went above and beyond to help with the request I had despite she had a broken leg.

I hope you get to feel better Kendra!! You are awesome, smart and above all willing to make difference.

Best regions in Auburn area by far! Very friendly atmosphere. I always have great service from Shannon and Cassandra.

Drew was amazing. He helped me get my accounts set up and answered all y questions.

Always a great and quick experience at the teller line!

Super busy at times but always friendly.

This regions has an amazing and friendly staff well deserving of a 5 star review. The only confusion comes from the posted hours; there have been a couple times now where I have arrived at 9 (the opening lobby time) and the building has been completely empty.

Very under staffed. It's Friday evening; 1 person at the window, 1 at the counter. Wait time is ridiculous

Tellers are polite and helpful.

Customer service is typically awful. Rude and snarky tellers. If you go in expect to wait in line for at least 15 min. In an nutshell, Unfriendly.

Yes yall get a bad review because we shouldn’t be required to pay a fee of $10 just to cash a check. The lady said, “You won’t be charged the fee if you get an account with us.” I will never get an account with a bank who charges for a service like that. The idiots in charge of this bank should have enough common sense to know that your ratings are already bad and you shouldn’t be extorting people so that you can have another million dollar mansion somewhere. It’s common sense to know that if a bank charges you $10 to cash a check, their interest rates are probably garbage

I would give this bank 0 stars if possible. Terrible service. The assistant Will Collet does not belong working in this bank. His people skills are lacking and he does not make any decisions without asking someone for advice. They don't answer the phones when you call the bank. I have never had to deal with anyone in a bank throughout my 65 years who is more disappointing!