West Michigan Insurance, Inc.

My agent Nate was very patient and clearly understood how to help me. Talk about attentive! He was there every step of the way to get me exactly what I needed!

The entire team at West MI Insurance are so professional, but personable. They always go through the different options with details so you are comfortable making the right choice

Nate Kraai is a huge asset and an amazing guy. We really appreciate him!

A fine experience, with Sharon helping navigate insurance renewals, policy costs, etc. Done very well!

We love Ryan K! He always takes care of us and if we have issues, he gets it taken care of right away. I’m thankful to have Ryan as our agent!

I appreciate the care this agency gives to our account. They monitor the annual costs and recommend changes to keep our expense down

Highly recommend West Michgan Insurance. All issues are handled with professionalism and in a timely manner.

I switched multiple policies over to West Michigan Insurance a few years ago and have been incredibly happy. Ryan is very knowledgeable and is always very responsive if I have any questions. Highly recommended to let him review any of your current coverage.

Craig is a true professional, and I am happy to be a client.

Ryan is always prompt with responses and forward looking to help with savings and coverage.

Zach originally contacted me a little over 2 years ago to try to get my business. I didn't want to go through the hassle of changing from the agent I had been with for 10 years. He followed up a year later as I asked. He quoted a business package with savings over 10%. I took the leap and it wasn't difficult. Deb was very helpful as well. She sent insurance certificates to dozens of commercial customers for me and is doing the same right now for the renewal without me asking. Zach also reduced my WC insurance premium for 2022 and kept me from going back to the carrier I had switched to only 2 years earlier. West Michigan Insurance works for me!

There great and are prompt at getting my information sent to me quickly

West Michigan Insurance is a great company! The staff is extremely friendly and knowledgeable. A wonderful team of professionals providing the personalized service that is hard to find these days. Highly recommend!

I recently spoke to Nate about my business insurances. He let me know some places I was lacking coverage, and put together an affordable package of insurance. I was impressed by Nate's responsiveness, and how he focused on my specific business needs. Nate made switching insurance companies very easy, and I know my business has better protection now.

Sharon Koop is so helpful. She went out of her way to get us a better rate prior to renewal. I highly recommend her!

My experiences with both Ryan K and Deb M have been wonderful. Ryan helped me find the best insurance price/policy for our home and Deb helped us navigate a recent issue with the insurance company's payment processing that gave us peace of mind. Thanks!

Craig, Deb, Sharon, and the team at West Michigan Insurance have always been quick to help with the right advice for all our insurance needs. They do the annual shopping among their companies to get us the best coverage at the right price, which saves me from having to do that. Fantastic group of people.

I recently had a claim and contacted West Michigan Insurance. My agent immediately set my mind at ease and then contacted the auto body shop. I didn't have to worry about anything as it was all handled for me in a very efficient, professional manner. I highly recommend this agency!

Very happy with switching over to West Michigan Ins. Zach takes care of all my insurance. Home ,auto,business,and toys. Quick response and get insurance on any item needed promptly. Saves me time and plenty of money. Recommend them to anyone and everyone.

Always fast to respond and stays on task until the needed results are in. Thanks Nate for helping us mitigate our risks so efficiently!