Zeigler Honda Parts

well my wife were planning on purchasing cars from here but not anymore nor will we be in the future.

I stopped in here this morning at 8am or so for a quick question thinking I would get treated with some great customer service but I was very disappointed and shocked at how I was treated. When i arrived there may have been one or two sales people wearing a mask as i entered some weren't even social distancing. As I talked to the service manager things seem to be ok. as we were talking a lady came down asking for some keys not even wearing a mask. After she left I Noticed 2 gentlemen one hanging a mask from his left ear and the other not wearing one at all. The man with no mask wasn't even social distancing. I continued to ask the service manager why they weren't wearing a mask. His reply to me was "I don't know why don't you ask them." I said we all have to wear them, all of us customers are wearing them. He then told me "well I am not going to call the cops are you?" I said it's an executive order and people should be wearing them. He said to me "I am not going to enforce people to wear a mask here and I am too busy and don't have time to tell people to wear a mask." Keep in mind these people were at least 10 steps away and could have easily asked them. As I waited to talk to the parts person I counted 5 people not wearing a mask and also not social distancing with their coworkers. While I was waiting for the GM to show up I counted 8 more people not wearing a mask or social distancing and or coughing with no mask on or covering their mouth. Also Zigler doesn't have any signs asking people to wear a mask. I had asked another salesman for the manager's name which he gave me. After that the acting manager who was at a desk with an employee not wearing a mask holds up his coffee to shield himself and says "what is this guy doing here?" talking about me. I cant believe as a customer i was treated this way just because i wanted to talk to the GM about people not wearing masks and the rude service I had received. When I asked for the acting manager's name the salesman across from him said to me "who are you and what do you want. What do you keep asking for people's names?

As i talked to a salesman named travis about the situation he told me that he wasn't going to tell customers to wear a mask because he wasn't going to turn customers away and in fact that he would take his off if his customer wasn't wearing one to talk with them. He also agreed that if asking them to wear a mask might upset customers and might drive them away. As we talked he told me their hands were tied and some employees don't feel comfortable wearing them (like the rest of the world does? None of them want to wear them but i guess Zeigler auto sales group is better than anyone who walks in the door). Travis also told me that people have different views on the matter so that's another reason people aren't wearing a mask. He told me that him nor the staff would go visit Florida and come back and go straight to their grandparents but yet most of the staff there will put random customers at risk because they aren't related to them.

I learned today that Zeigler Auto sales as a whole thinks that selling a 30k or more car is worth more than their customers lives (which travis agreed to with a few head nods and ok) due to the fact they have no signs up on any of there dealerships asking you and everyone to wear a mask and that they will not enforce the executive order for the staff or customers to wear masks. They don't do this because they feel it will anger customers and drive business away to which again Travis agreed to. The only thing Zeigler cares about is making money at no cost and disregards public safety and health concerns to the general public or their customers to make ny profit they can.

3rd time i come to oil change Every time 2 hours wait time . They just want you to leave. Cant make appointment for oil change