Drain Medic

I've rarely experienced such dedication to customer satisfaction. This company helped me with an issue that had nothing to do with their own products or services. They stayed late to find a solution and even followed up to check in on me. You can tell they truly care about their customers. Highly recommend.

I have never written a company review in my life, but felt compelled to do so now. After one drain company came out and failed to solve our problem, we were fortunate to next call Drain Medic. We should have called them first. Let me tell you – they are one of a kind. They were responsive, coming out the same day we called and worked tirelessly to address our drain problem. They were competent, sympathetic, respectful, honest, and fairly priced. They treat you like family. If you’re looking for drain service, take my word for it: DO NOT HESITATE TO CALL THEM. You will not be sorry. Our experience with Drain Medic was fantastic. It’s no wonder they have a 4.9 google review rating.

I am thrilled with the job that Shelly from Drain Medic did! Our washing machine drain gave us trouble constantly, but now it's working perfectly! What a relief!! I am recommending Drain Medic to everyone I know! Thanks so much!!

I called Drain Medic on a Sunday evening and they were there in an hour. Even with a weekend surcharge their rate was very reasonable. They had my drain clog fixed in less than an hour, were professional, knowledgeable, and went above and beyond. I will definitely use their services again!!

Very surprised our plumber was a woman but pleased to see. She did a good job and all is working well now.

I just have to leave this review because these guys helped me out even when they couldn’t assist with the problem i was having. I mistakenly called with a non- drain related issue and they offered me some AMAZING advice anyway. Ended up buying a piece they recommended and saved hundreds when I found a technician who could assist. Thank you THANK YOU for your help and your professionalism, you guys are awesome.

Very satisfied with The Drain Medic! Would recommend reaching out to them for any issues! They helped our issue in a timely manner and was amazing with their communication. Nothing bad to say about this business!

They were timely, efficient, thorough, cost effective, and found and fixed my problem. It is really nice to use people in a service that take their jobs seriously and do the job to their best. I will definitely call them again if my drain ever backs up in the future. My five start rating was well earned!

Shelly and Scott came out when I called them for a clogged main pipe that caused my downstairs toilet to flood my basement. I called at 8am and at 11:30 they were in my house clearing the clog, 1 hour later and I was all set! They even recommended a drain cleaner to prevent the problem in the future and recommended a plumber to fix an unrelated toilet flange. Price was reasonable and they were very nice people. Would definitely call them again though I hope I don't have to!

This was one of the most tactful, effective, and pleasing repair solutions I’ve encountered in all my years. The professional assigned to my problem took note of my situation and arrived incredibly fast after consultation. Within an hour my problem was resolved and in turn they probably saved me countless hundred dollars I almost wasted and days I would have lost. This type of customer service is hard to come by these days and it’s important in these times to find and support local businesses that practice integrity alongside their craftsmanship and skill. 10/10 would recommend.

Was getting a sewer line inspection prior to buying a house and they were extremely responsive. I called to schedule on a Thursday afternoon and had the inspection done on Friday afternoon. Not only did they conduct an extremely thorough line inspection but went out of their way to notice other possible issues. I would recommend Drain Medic 10/10 times.

They came out within the hour. Prior to unclogging the drain and snaking the lines, they made sure to check the septic system as we’ve had a lot of rain lately and they didn’t want us to pay for a service which wasn’t going to solve our drainage problems. They were very knowledgeable and didn’t try to upsell us any service.

If you can’t solve a clogged drain in 5 minutes, give them a call. You won’t regret it.

Drain Medic came to my house and was able to quickly diagnose the problem and make recommendations. The 2 people were professional, knowledgable, and quickly solved the problem. If you have a problem with a drain don't hesitate to call Drain Medic!

I reserve 5-star reviews for excellence. Drain Medic is responsive, communicative, reliable, competent, thorough, and a pleasure to work with. They gave us the right advice and emailed the video documentation that convinced the City that they had to underwrite the cost of replacing the connecting pipe, a project that would have cost us thousands privately.

We used someone else last year who overcharged us, screwed things up, and never provided the kind of assistance that would have prevented a second damaging sewer backup into our basement.

Bob is a true professional.

Recently used the services of Bob & Shelly @ Drain Medic. Excellent response time (same day!) and quality service! They cleared my tub drain quickly & effectively with no harsh chemicals! They also suggested a product that I can use on a regular basis to prevent future issues. Highly recommend them & would not hesitate to use their services again. A very satisfied customer :-)

They are the best Shelly came out and helped me and my fiancé and really took care of us and she was so compassionate about our situation and went above and beyond to help us when another company we used took advantage! If you need help with pluming or have any questions they are the place to go I’m only using them from now on I highly recommend them and can’t tell you enough about how great this company treated us!

We had a sewer backup at our home and called Drain Medic to help. They did a great job diagnosing the problem and fixing it. They were very professional and were able to work with our schedule. I hope that I don't have another plumbing issue, but if I do, I will definitely contact Drain Medic again.

The Drain Medic crew saved the day! Our business relies heavily on our two bathrooms, when the toilets backed up and closed both, we knew we were in trouble. They responded immediately and rearranged their schedule to help us out. Their crew was respectful, courteous, and friendly. They explained what they did, what happened, and how to prevent it. I cannot recommend this business enough!! Thank you!!

Great company to work with! They answered my call immediately and were able to come out within a few hours to look at a drain issue I was having. They were quick, professional, and informative. I would highly recommend working with them.

Drain Medic was a life saver. I had raw sewage backed up through the basement toilet and shower and a nightmare to say the least. I called them around 12:00 in the afternoon and they scheduled a 3-5 window for me that very same day. They came at about 3:30 and gave me a heads up call about 45 minutes out. They were incredibly professional and personable and gave me some pointers (certain drain fluids, water level sensor for shower floor in case of high water) on general maintenance to prevent any further issues. Needless to say, they resolved the problem pretty quickly and everything is draining better than it ever has. I would recommend to anyone in the area and will definitely be using them again.