Eastern Mountain Sports

Helpful staff, clean store. Not a great selection, but decent! Typical for EMS. Some good sales.

Every time I come here the staff is very friendly and helpful. The only negative is the staff appears to be small so the wait for help on the floor and at the register might be a bit long sometimes.
But the free membership gives discounts on certain items which makes it worth looking for those items (usually lesser known brands) and the sales racks usually have some good finds as well.
I've gotten most of my hiking gear from here and I haven't been disappointed yet.

As one of the only hiking stores in the area it does a great job of providing you with all the gear you need. They have a good rewards program and are involved in environmental conservation. Prices are not bad and customer service is always great! You can rent paddle boards, kayaks, snowshoes and more if needed at this store too.

If you can afford it, definitely come shop here!
I've gotten all sorts of clothing, tent gear, and sleeping bags, nothing has disappointed.
The workers are a delight, helping and providing insight.

Great place to find everything you need from a simple hike and car camping too backpacking n thru hikes,mountaineering and Backcountry camping. If they don't have in store they can order from their warehouse and ship to store or direct to you. They have a members reward program, excellent sales and most of the major outdoor gear supplier's and their own line of gear and apparel all at competitive pricing.

Very good selection of outdoor gear

Knowledge staff that actually knows about the activities they're selling products for. They know about the brands and how they compare. After my visit looking for wool socks, I became highly informed about how the wool socks they sell have a lifetime warranty, and how to use it.

Nice store with a wide variety of product. Friendly staff. Limited selection of hiking boots. They didn't seem to have anything by Oboz. A bit disappointing.

Service is extraordinary, especially for a chain store. Staff is always helpful and knowledgeable.

I recently purchased new hiking shoes and was looking for new hiking socks. The staff was knowledgeable and took their time to talk with me.

Friendly and knowledgable staff with a good selection. It’s nice to see places that still value genuine customer service.

Had everything my son needed for his PCT thru hike, including an ice axe in the summer! A little pricey, but for top brand gear, that's to be expected.

Got a great price on just the boots I wanted.

Sales people are always friendly and helpful in locating items from their catalog. Location is always great for clothes, so-so on equipment.

Great service... the staff always ask what adventures I'm doing with my new gear and share where they've been hiking, climbing, and paddling.

Very knowledgeable staff. Store stocks pretty much anything you could need for outdoors adventure

The staff at EMS are always helpful and friendly. Very good selection of outdoor clothing, footwear and gear.

Awesome. Store and superior staff So ooo. Helpful. This is my my fav place

Quality gear, with good variety. Helpful staff. Frequently grab member deals.

Very helpful and knowledgeable staff . Bought WP hiking shoes.