DICK'S Sporting Goods

We had purchased kayaks a couple weeks ago and my husband's seat strap broke the second time he used it. We brought it back, as well as the paddles that were too short. The manager, Michael, was incredibly helpful and understanding. A little kindness goes a long way!! There was a $30 difference with the longer paddles and he comped it for our trouble. Just such a great guy with a great staff.

Needed to return a reel...went out of their way to make it simple. So nice. Great service. Manager was super understanding, staff super kind and helpful.

Great selection and staff were friendly.

I very rarely visit this store because let’s face it it’s not easy to afford high end sporting good items this day in age. Last year my parents house burnt down and my climbing Treestand was inside the garage so I finally got just enough money together to purchase a climber that I found online for $206.98 when I got there the store manager came up to me because I was looking around and asked what I was looking for and after about 15 minutes of trying to find the correct stand we realized he had it in stock but the price that I found online was incorrect. This is where customer Service comes into play because he honored the price that I found online and that made my day because without him doing that I would not have been able to afford the stand so someone give the store manager a raise or at least a hi five! It’s not easy to stay positive dealing with customers all day he could’ve easily told me to go scratch so thank you guys I got to use it this morning and I couldn’t be happier with the product. Let’s make sure the entire team follows the lead of the store manager! I will definitely be visiting the store whenever I need sporting-goods. You have earned a lifetime customer!

P.s. i’ve always gotten my hunting stuff at Walmart but Good customer service deserves good customers

-Joey Ives

Good service as always. In store assistant helped me find exactly what I needed. Thankyou!

Susan gives the best customer service. Ordered some out of stock things with her.

BEST PLACE TO GO TO GET YOUR NORTHFACE JACKET CAW CAW

We go here for all our outdoor needs. Never had a problem with returns, or staff. If your local outdoor/fishing/bait store doesn't have it then Dicks it is.

My 11 year old son found a bike he liked. Very happy with the bike selection for his age group. Walmart and Target were lacking.

Great place. There is always people helping you out!
My daughter is in Lacrosse and they helped me to get the right equipment for her.
👍

Very well stocked. Awesome customer svc. Went in for baseball equipment and got all i needed

Great customer service. Check put person was so friendly

Love this store and even more that they took a stance against the wacko version of NRA we now deal with.

Well stocked store, friendly knowledgeable staff. I found a good price on bearclaw boots.

Quinn helped us get a pair of cleats for my daughter. He was very nice and polite

They are speed. They said it would take 7 days to deliver but they sent it in too

Nice clean store. Well stocked. Friendly associates.

It's fine especially when you have a good coupons to use

Great place for sports. No large sizes for big guys. Disappointing.

Each time I go in I am greeted and treated with efficiency and hospitality.