Jones Ford Casa Grande

Purchased our 2019 Ford Edge SEL here on May 3, 2019. This is the fanciest car we have ever owned. Don’t remember the salesman’s name but he was very helpful explaining everything on the vehicle. Had Ford points after we bought the car so was able to use them for free stuff and “The Works” which is oil/filter changes and other regular maintenance items. Everyone has been helpful and friendly in the service and parts department.

Edit: 2/21/2024 Saw this notice at the cashier's area.

Well worth the drive from Phoenix! After weeks of searching, the truck I was looking for was waiting for me an hour south of town at Jones Ford in Casa Grande. Their team was kind, responsive, and knowledgeable, and they let me take the time I needed to make this important decision. As a bonus, I saved a few hundred dollars in TTL buying in CG instead of PHX :)

we were treated very good up front talk no blowing smoke, all the people we meet at the dealership were great. There was never any pressure, our deal was made over the phone, and we are very pleased with our purchase. If you are thinking about another vehicle, we highly recommend Jones Ford in Casa Grande, AZ.

Absolutely impressed at the no pressure sales at Jones Ford Casa Grande.
Norman was our salesman. He asked what we were looking for by talking to him on the phone. Called us back a bit later and told us what he found. We purchased the truck over the phone, and went to pick it up three days later. This was the first time we saw it. We were so impressed at how much more this truck was, there was no way that this was ours!! Norman found us exactly what we had asked for. A Salesman that listened, didn't push all the extras, how refreshing. And then delivered more than we expected.
When the customer walks out of the dealership feeling as though they received a great deal. At the same time, the salesman thought he made a good deal. This is a true success. The Jones Ford of Casa Grande way, our new dealership!

Worked with Norman on my purchase. He answered all my questions promptly and if he didn't have an answer that moment he found one and got back to me with it. I live in phoenix and was not able to go down to Casa Grande right away but he still worked very diligently with me to insure I was able to get the car i inquired about before someone came in and bought it before i could make it down to them, which i was extremely greatful for. They worked with me on my trade and made sure the car was inspected and ready to go before it left the lot. Was a great overall experience and would recommend them to everyone. Thanks again Norman.

Excellent customer service by Naz at the dealership, we negotiated the price on phone and travelled from Orange County , CA to get the car. Price and condition of car was exactly as discussed. Thank you !

Salesman Chris McGuire was great with us in looking for a brand new Mustang, no pressure he showed all the options they had on the lot, also let me look at his Dark Horse.
Sales Manager Christina Keeling showed us different options of payments if traded in my Wife's Truck or just my 2016 Mustang Ecoboost. I fell in love with a 2024 Mustang GT High Performance Package. Everyone was friendly and absolutely no pressure on us getting the car. We left and decided to purchase the Mustang mentioned above, came back around 5pm to to the paperwork and final sales when they close at 6pm and Chris McGuire stayed over as well as the financing person which I forgot his name. The test drive before we did the paperwork was what definitely made me excited. Chris McQuire showed me all the functions of the car and how to work the SYNC 4 and it's options.

Jones Ford in Casa Grande had exactly what we were looking for, so we went in and met with Glenn Kilburn. This purchase was truly THE BEST experience at a dealership that we've EVER had. We felt that we were treated fairly and the truck we purchased fits us to a tee. Easy people to work with, so go and see Glenn Kilburn and see if he can't get you into a great vehicle too!! PS.. it was definitely worth the drive from Yuma!

What an amazing experience! Norman was the best sales person we’ve ever had. Finance was easy to deal with and the overall experience was amazing. We love our F450. Thank you guys so much.

Had the opportunity to come across this dealership and get assigned Travis to assist in my purchase. I must say that this has been the easiest and hassle free experience I have ever had with a car dealer, he immediately got me a great deal and even delivered the car to my doorstep. I never leave reviews but this was great business and I recommend this place even if you are far away they will hook you up!

Went to Jones and it was a great experience! I don't have the best credit and they truly worked with me to get me in a vehicle with an awesome monthly payment! I'm enjoying my new car and the staff their are amazing! Highly recommend and I will definitely continue doing business with them! Plus the owner was super nice and personable! If you need a vehicle, go to Jones!

Had a great experience! Picked up my Bronco on Saturday. Everyone at Jones was great. Christine Keeling and Chris Barrett kept me informed along the long road waiting a year and a half since reservation. It was a very pleasant and easy experience. Will definitely buy my next vehicle there.

Norman Castro and his sales team were great to work with. This is my 3rd purchase here at Norman Castro is the man to go to. Quick easy process.

In Nov. of 2020 I moved my (day 1) 2021 Bronco reservation to Jones Ford. Despite Ford's manufacturing issues and terrible communication, Christina w/ Jones Ford was nothing short of spectacular. All throughout the process she did her best to provide as much information as possible. I asked question after question over the year my Bronco was reserved and she answered each and every single one within the same day. I cannot thank Christina enough for all she did during the wait -- she is awesome to work with and I would happily do so again!

Finally, in Nov. of this year, my Bronco was delivered. Jones Ford honored our original pricing agreement (contrary to MANY instances for other Bronco reservation holders at other dealerships). Again, Christina was so helpful during the delivery process. The 2.7L Bronco has a known issue with its coolant hose and Christina was able to get her team to resolve that for me prior to pick up. At the dealership, Christina, Rick, and Craig were all wonderful to work with. They really went the extra mile to make me feel like a valued customer. I'm one month into owning my Bronco and I could not be happier! I will be recommending Jones Ford to all of my family and friends who are considering a new vehicle. You can't go wrong with these wonderful people.

Shot out to Norman Castillo, and the whole Glen Jones.. Norman was very professional and walked me through a few vehicles before he was able to help me find a great vehicle. They went above and beyond for me... Not only did they come through for me they were able to help my wife traded in her Malibu and get her into a better vehicle but got her better payments and the interest was lower! Thank you Norman Castillo , and Glen Jones for the professional work and help. Highly recommended👍🏽

Travis is the Greatest! Hassle and pressure free experience. We didn’t have to sit around waiting on him to run back and forth to get our questions answered. It can be so frustrating when shopping for a new car and the salesman has to run off every five minutes to get your questions answered, Not with Travis! Very knowledgeable of the differences between the models. Thanks for a great experience.

They were quick with the approval. I wanted a used mini van, low mileage and newer 2018 or up. Angel was awesome and got me everything on my checklist and in my price range. Highly recommend this car lot! Vince was also very helpful with closing.

Was being taking care of by Angel garcia (salesman)Really respectful and understanding he never rushed me into anything i didnt want .Did a really good job I recommend coming to this company and getting yourself a vehicle that you like!!!

Defiantly the best place in town to get a new vehicle. Travis was the best salesman that I had ever bought a car from. There was no pressure and they found what I wanted in my budget.

Norman was great in helping us through the very smooth process of buying our new to us truck!