West End Plumbing Inc.

We had a toilet that was not working properly. For the first time I called West End and got the office on the phone and not some call center. Jane, who answered the phone, was very understanding and helpful and she scheduled an appointment for the next day.
I received a confirming call in the morning and service person Johnny arrived as specified. He was pleasant, professional and meticulous. He wasn't going to leave until the toilet was working perfectly. The work was good and the price was fair.
This was our first experience with West End and it won't be our last.

Thank you Gary you’re the best !! I can always count on you 😊 Had a water leak within a wall and a lot of water came through. I called West End. Gary responded, fixed the leak gave me a good price and is very professional ,and explains everything, takes pictures
and is very reassuring. Also like that West End gives me the appointment with a window of time and then calls me back when they are on their way. Love that professionalism. I will continue to use them in the future.
Thank you.

I had 2 toilets installed by a plumber that did not install them properly. The toilets were moving. I called West End Pluming to help me solve the problem. They sent Gary to my home the next day. Within a few minutes he knew exactly what to do. During these times it's wonderful to meet someone who is honest and takes pride in the work that they perform. Gary is professional, extremely knowledgeable, and very conscientious about his work. I immediately scheduled an appointment to install another toilet in my 3rd bathroom. Gary thank you for being a member of the " A " team!! The owner Adam is also very helpful and informative a well as the girls that schedule your appointment and keep you up to date on the plumbers arrival time.

Gary and Jordan did an excellent job of repairing the powder room faucet - always great service and support form West End Plumbing ! From the girls in the office to the owner ! Thank you !

Called West End Plumbing, for a leak in hall bath. The gentleman they had sent was extremely knowledgeable, clean cut, explained in detail everything he did. I could not of asked for a more reputable company, thank you Gary and Jordan!

This is our third time using West End Plumbing through the years and they do not disappoint. Gary and Jordan were both polite, professional and explained everything they were working on as they went along. I can always be sure that the job will be done correctly and in a timely manner. Gary and Jordan are great guys and I would definitely call on them again for any future work/projects.

I came home the other day to find water in my garage from a leaking hot water heater. Called West End Plumbing. They arrived in an hour and replaced it. Good quality work too. These guys should be known as the “Pit Crew for Hot Water Heaters”!

Called West End Plumbing Gary & Bobby Arrived very prompt extremely. Professional i Had leak in hall Bath in ceiling. They located where the problem was Originating from diagnosed it very quickly. I am extremely satisfied and overwhelmed by there nowledge On the situation in hand. They're extremely personable and they're sharing of information on the problem was to the t. Could not be any more happier with West End Plumbing. would always call them. Thank you so much.
Very professional explained everything very clearly

We had a new kitchen sink put in 3 months ago, and we were surprised when we had a flood from under the sink. It was NOT done by West End. Apparently a pipe was not glued as it should have been. I looked on our community FB page for plumber recommendations and several recommended West End Plumbing. They were responsive, came within 2 hours of my call, Gary Brown redid the plumbing, which looked a lot better then the original work done by someone else. We are West End customers from now on! Here is my before and after photos.

We experienced a leak and called West End Plumbing.
Gary and Jordan were extremely professional and helpful.
They were successful in finding and correcting the problem.

Having been the Qualifier/District Installation manager for Sears for 35 years, I can say your tech Johnny is a pleasant, knowledgeable and hardworking man. Tremendous credit to WesEnd. Thank you.
12-16 As sometimes happens the initial repair failed. Your office dispatched JUSTIN , my Hero, to repair the repair. Neither rain nor wind nor dark of night, deterred him. It is fixed and I can't thank you enough.

Gary was professional, polite,efficient,and knowledgeable. Would not hesitate to recommend him.Hell serve you well!

Longtime customer here. Gary Brown and James Torgerson did a fantastic job today diagnosing and fixing a leak. Professional and friendly service.

Our house needed all new pipes and we didn't know where to start. A friend recommended West End Plumbing so I requested an estimate from them and another company. Both estimates were comparable in price, but not the service. West End walked me through all the work that would be done, potential problems that could come up as well as things that may go in our favor. They returned my calls timely and right away I knew I'd be in good hands. When the crew got there (on time by the way) they were professional, explained everything that they were doing, showed us the progress and answered every question/concern I had. They finished the job earlier than first discussed, which was key because we couldn't move into the house until the work was done. They were mindful of our home and obviously take great pride in their work.
I highly recommend this company, from Randy and Adam in the office to Cory, Mark, Justin and the rest of the crew that jumped in. It was such a relief to find a company you can trust to be there when they say they will and do a quality job.

A+ Service from West End....I know how frustrating it can be to find good honest tradesman. NOT EASY TO FIND these days. Especially when you are looking for professional and honest feedback. I want a company that will tell you what you should do and you shouldn't do and recommend what work REALLY needs to be done. I had two really great Plumbers Corey and Gary who completed a reroute of the main water pipe into my home as well as installing a new hot water tank. They were curtious, respectful and totally professional and kept me updated as to the work they were carrying out. THANK YOU! Corey and Gary!

Now they are not the cheapest plumbers but if you want everything you would expect in great service and peace of mind. You certainly get it from West End. HIGHLY RECOMMEND this company.

I needed a new hot water heater and saw their coupon in the Clipper magazine. They were prompt, professional and priced well. The technician Mike did a great job. I highly recommend West End Plumbing!

Gary was A+. Fast, quality service. Detected a water leak within our walls immediately and solved with his team with efficiency and quality.

Leftover debris from a past job lingered in my house, initially causing frustration. Thankfully, Jordan, a pleasant young man from the company, promptly addressed the situation, calming my concerns and emphasizing the occasional nature of such mistakes. West End Plumbing consistently meets expectations.

Was terrified of having a major leak with unknown leak detection costs and unknown repair cost. Gary and James were great. Gary was patient and explained every step of the process in detail. Both were friendly and professional and cleaned up any mess they made. It wasn’t cheap but I felt I wasn’t being gouged or taken advantage of. Gary also discussed options and costs to run pipes in different locations. I would call them again.

First off, West End Plumbing offered us a very competitive price. Customer service was very good. Mike and Justine, who came to install a new Rheim Water Heater to replace the old one in our condo, were on time, courteous, professional, and thorough. They were meticulous and studious in keeping things clean and ordered from start to finish, and in putting down a tarp along the path into our kitchen so as not to dirty our floors. They did an excellent job cleaning the built in tray to our water heater. They explained what they were doing and answered all our questions and, at the end, Mike arranged with the city the day for our inspection. They charged us exactly what we were told it was going to cost. No hidden fees or costs. They were scrupulous in cleaning up before they left. We will use West End Plumbing for all of our future plumbing needs.