Nantucket Cottage Hospital

Excellent care for this size hospital. Dr. Lepore has treated both of my parents and is an expert on tick-born illnesses. I’ve been in the Emergency Department when I sliced my hand while filleting a fish, and also after my father fell and hit his head. CT scan is available and results were read by the mainland since it was midnight. My wife was treated in the ER after a sudden collapse. Care was respectful, professional. If you have a condition that is more serious - you’ll get sent to Mass General. I have complete faith in the staff at all levels. I am a Physical Therapist and have seen a lot in my day. These people have a special job to do and they do it well.

As a clinician, I can say truly impressed at the team at Nantucket Cottage Hospital. Speed, accuracy, care, attention to detail, level of cleanliness second to none.

Angelica, nurse at the ER, to receive the majority of the above statement, but overall coordination is a model to follow. Thank God we came here.

After an emergency in our family we found the hospital, Doctors, Nurses and staff most accomodating helpful and kind. Especially to mention Dr. Francis Oconnor, RN Michelle B. and RN Chelsea R....5 stars plus for our heroes in this difficult time

Excellent care, kind staff, my follow up care and contact was excellent.

One of the area's best hospitals.

Trying to make an appointment for walk in (same day) care was very frustrating. I called as soon as the lines opened at 7:00 am and patiently waited for 35 minutes. I was then placed on hold again (with a new song this time). When I was finally answered the woman could not hear me and quickly hung up. No call back. This is the problem. I understand that it will be a waiting game to make an appointment but no call back? Let's remember that this is a FOR PROFIT hospital that pretends to be a cute little local place that relies on donations to keep its head above water. After all the money raised and completion of the brand new hospital I expected more.

Very long wait

Ridiculous system.
Needed to go to the urgent care because I had obviously an urgent problem.
And they are telling me that they take only same day appointments.
Ridiculous, if you are named urgent care means you will be able to take patients on the spot with minor problems.
Ridiculous

Wow if you could have a more unprofessional medical experience I don’t know how the people operating this hotel must be used to operating out of Third World countries because the service and the quality of service is something that you think you would probably receive in Uganda. Rude staff who forget about you quickly. The emergency room should be called the chill room at Nantucket cottage Hospital. there could not be another soul in there and it will take 2+ hours before you were even seen. And then fingers crossed they don’t forget about you and taking you to waiting room.
Could not have a less professional experience A truly horrible hospital