Gaines Shoal Animal Clinic

Gaines Shoal Animal Clinic was absolutely tremendous on the phone and during my visit with my dog Bruce Wayne. I called late on a Monday and was able to be scheduled for the next day to get my dog his exams and updated shots. The vet tech, Mila, was absolutely tremendous in the exam room and while she handled Bruce in the back. My dog was quite frightened at the vet, but she made him feel safe and welcomed within the office. She helped provide more than enough information in the exam room, and with what was needed after the appointment. Compared to visits at other vets, this visit was top tier. Thank you to the staff and crew for being so welcoming and helping keep my dog healthy!

Loved the flexibility of scheduling, the demeanor of every staff member (toward both my dog and me), and that the veterinarians were very knowledgeable but not pushy or hasty.

I cannot adequately express how thankful I am for Dr. Ellis & team for offering integrative options like acupuncture and alternative medical management for his suspected IVDD - AND keeping practivcality and his quality of life top of mind. He is a very happy, alert, and active dog, so it's been challenging and heartbreaking to watch his mobility suddenly decline. This team has spent way more time and energy with us than was expected/required to get to the root cause of the problem and manage his pain on a personalized level. They've also gone above and beyond discussing options, alternative therapies and going the extra mile to manage his condition with a variety of modalities. I can't thank them enough for their patience, expertise, research, open minded and personalized approach to his care plan. You all rock! Your compassion and open minded approach is much welcomed and needed in the community and will serve you and the pets who depend on you well. Grateful to have you here and on Tasers healthcare team!

I used to take my pups for Pawtropolis for grooming, but when our favorite groomer left we had to find someone new! The groomer was amazing with my 2 aussies. I even messed up and was a little late for the normal drop off window. Despite this, she still took the time to sit down with my pups before taking them back to make sure they were comfy and to chat with me about what i wanted. The time from drop off to pick up was SO much quicker than pawtropolis, my dogs look fantastic, and the price was better! I can’t speak for their vet services, but I would 100% recommend them for grooming:)

I love the staff and doctors here! I trust them 100% with all my fur babies. They have been so good to us the past 3 years. I'll never go anywhere else!

Even though it was my first visit since Shoal Creek merged with Gaines, as soon as I walked in and saw Angie's smile, I felt right at home. Vet Assistant Mila came out to greet us and was great with Jane! Dr. Rankin examined Jane and found a very small mast cell tumor on her leg--what impressive attention to detail! I really appreciate everyone's friendly and thorough care.

I've been taking my dogs to Gaines School Animal Hospital for over a year now for Veterinary Services and Grooming Services and I'm a very happy customer. I get great quality veterinary care for a reasonable price, everything is communicated so I see exactly what is being done and why. Staff is very friendly, personal yet professional. Robin does a phenomenal job getting my dogs clean and fluffy. Thank you!!

Everyone is very sweet here it was my first time bringing my dog Riley. They are very soothing and understanding. Glad to make this clinic my pets new vet !

The entire staff makes us feel like family. Most Vets and Techs are lary of big dogs, not these folks and Dr. Rankin is amazing with both our GSD and our Siberian Husky. They understand about the working class budget and always shoot straight when it comes to the health of our fur babies. Great team ,they have been our Clinic for 17 yrs , compassionate when we had to say good bye to our older dogs and now with our new big babies. Always go the extra mile. THANK YOU for all you do💙🐕‍🦺

Much better experience than the other vet down the road. Everyone was great and the vet came out and explained everything to me. I really liked how she was upfront about risk of things that other vets just expect you to get. Very happy that someone came to the car to talk to me instead of calling on the phone. I was also surprised by the price. My last vet was way more for less services than I received at Gaines School. They are the best of 4 vets I've seen so far.

Dr fulford is great. Thorough, always takes time to explain in detail what is going on with my cat, Charles. Staff is kind and welcoming and new location is beautiful! Give them a try!

Took us in last minute with a sick cat as a new client and treated us like VIPs. I feel so blessed to have chosen them and it was based mainly on these reviews, so you can believe what you read.

We love EVERYTHING about Gaines School Animal Hospital! Everyone who works there is kind, compassionate, and go above and beyond to deliver the absolute best care to our pets. Thanks to their guidance and support our pets have thrived under their care. The individual attention the veterinarians and technicians give have contributed immensely to the healthy lives of our dog (16yrs) and cat 18 (yrs). There just aren't enough words to express our genuine appreciation and love for all who work at Gaines School Animal Hospital!

Everyone I dealt with was extremely pleasant, patient, and friendly from the vet to the groomer to the front desk person. Also, my dog seemed calm and happy after his hair appointment, which is unusual for him. And they did a phenomenal job on his haircut! They discussed with me before performing any veterinary services and have a clean office. I look forward to bringing my dog back!

I can’t say enough good things about this office! Any time my dog has a small emergency we’ve been told to come in right away and he’s always seen very quickly. Dr. Williams & Dr. Rankin and their team are extremely knowledgeable and thorough in their explanation of what they find and their treatment plan. Everyone in the office treats my dog as if he’s theirs. Panic and I thank you for all that you do!

The entire staff at Gaines School Animal Hospital is fantastic! My German Shepherd has some pretty serious anxiety issues, and they helped make her grooming experience as easy as possible. Robin made my girl look so pretty and smell so good! I couldn't imagine letting anyone else take care of my fur baby!

Lucky me......I live only 5 minutes from the best place to take my cat
whenever she needs care. Dr. Eckman, Dr Brewster and all the vet techs are absolutely wonderful!!! All are excellent at their jobs.The hospital is very clean, all are helpful and and professional. My cat is older....so often, I come in with much stress and even some tears.Eveyone is always understanding and compassionate. Pets are part of the family...the folks at Gaines School realize this very important issue. I highly recommend them!

Everyone was amazing and treated a new pup Dad and an anxious pug with kindness and professionalism. The staff is great! And Hawk thanks all and especially Chaz for such a wonderful grooming!!
Continued visits…
Everyone is amazing! Dr.Rankin, Chaz for grooming, the front desk staff…they take could care of Hawk and make me feel very comfortable leaving him in such caring hands.

Extremely friendly and helpful staff., It was our first time since moving from TN taking our sweet dog Sophie to a new Animal Hospital and it felt like we had always been going there. Also everything was very clean which is a huge plus ! Safe to say we will making this our permanent family vet !

I took my fur babies in for grooming and fecal test. Everyone at Gaines school treated us with professionalism and kindness. The groomer asked me how I wanted my dog hair cut and they followed my request. They updated me with status when I called and made sure that I was satisfied with their grooming before we left. I will be returning for future grooming and vet care. You all are awesome. Please don't change how you are!