Lori Heerde - State Farm Insurance Agent

Krystal W. is amazing! Shes always so kind, efficient and helpful when I call. She gets me the coverage I need and can afford and takes the time to explain things. Thanks for the excellent customer service! I've always received excellent service from this location.

Great customer service. The staff is always very friendly and responsive. I appreciate the convenience of communicating via email as I'm not always able to make phone calls during the workday.

Lori and her team are amazing and are always willing to discuss any and all concerns. They're the best.

The representatives are very nice and helpful! My experiences with this state farm has been pleasant.

Great service and rates!

Very friendly, great prices & they handle claims fast....

Had insurance for over 50 years. Was asked to make some minor repairs to house to retain policy. Spent money and time to do as requested. Satisfied all request just to be told they were not going to renew. Have called, left messages for Lori. For 3 months now I have had no contact with her. Typical insurance firm, they get your money, smile at you and day they there for you. Yet won't fight for customer. Glad to know we fed her family and who knows what else as long term customers we have provided for them.

Your office is never available. When you call customer service it just redirects you to a specific agents voicemail. Horrible customer service setup. Called over and over on a Monday morning and their office is closed even though the office hours are listen Mon-Fri 9-5.

It says closed on normal business hours. Have to call other state farm agency just to get a hold of my agency. Please fix