Sally Brooks - State Farm Insurance Agent

Our customer service representative Wendy, did everything in her power to help us succeed in our challenges. She went above and beyond to make sure we could save from all angles. She did this out of the greatness of her heart, with so much compassion and respect. In total, we saved over $300 due to her work ethics. Her manager also as well, was very supportive in backing Wendy while being reasonable with her decisions and doing as much to help as they were allowed too. A big amount of gratitude to their professionalism and drive to succeed. Their customer service is outstanding and shouldn’t be overlooked! Thank you, Wendy and the family at State Farm!

I love my rep at Sally Brooks State Farm. Wendy is amazing and has helped me through so many changes in life. All the reps are very kind and such a pleasure to work with over the phone. I use State Farm for auto, life, and renter’s insurance. Call them today and you will not be disappointed!

Exceptional Customer Service!
I saved $312, with a quick call to Sally Brooks, Insurance.

I spoke with Sherri and she made the process very easy. Most importantly, when my mortgage company had a question, Sherri took the initiative to contact them directly and answered any questions they had.

For over 40 years, I've dealt with different insurance companies, but this was the first time an agent has taken the lead so that I didn't have to go back and forth with the mortgage company.

I would definitely recommend their services!

I had an amazing experience working with Sherri Lee at State Farm Insurance. With Sherri’s help and expertise I was able to get renter’s and auto insurance in one phone call. I was relocating from out of state and was on a timeline.
Sherri’s friendly and kind personality made me feel not only reassured but welcome to my new neighborhood.
I highly recommend giving Sherri Lee a call for all your insurance needs.

I have recently relocated to NC and Wendy Bergenson has helped tremendously to remove a large portion of the stress related to this transition. She has been amazing with explaining things clearly to me. NC is quite different from where I came from (NY). Wendy gifted me with great patience, understanding, compassion, knowledge and thoroughness. This has been one of the best experiences I've ever had.

I just recently moved to the area and Wendy has gone absolutely above and beyond with her kindness and helping me make sure everything is in order with my insurance since my move. Cannot recommend this team enough for their tentativeness and overall kindness.

Wendy Bergenson has been patient, amazing, and proactive. We had a complex and unique set of insirance needs, that also were fluid and a lot of moving parts. Wendy was knowledgeable and a calming voice going above and beyond to help resolve issues not caused by State Farm. We decided to use insirance products covering home, rental, auto, and rv. I would highly recommend Wendy and this team.

I’ve used Sally Brooks State Farm office for over 2.5 years and I’m being totally honest when I say they are the absolute best to work with! They always go the extra mile to make sure my insurance needs are taken care of. If you’re looking for a State Farm office, please consider Sally Brooks State Farm which includes her great team of agents!

I had the pleasure of working with Wendy as we prepared to move to NC. She made the entire process easy and answered any questions I had. This process ended up being the easiest part of the entire move! Tracy B.

Everything went fine. I had to contact an agent in Mooresville, NC. I didn't even remember I had the same insurance there since I am living in Asheville, NC now. The Mooresville pictures reminded me of the place and how I miss it.

I have been coming here for years, and the staff, especially Wendy, have made me feel right at home. Being younger (in my 30s) and having so many questions about life insurance and policies, Wendy and Sally and the rest of the office will always take the time to explain everything and never once do they make me feel like my questions are a burden or that I am taking up too much of their time. Wendy is quick to answer an email or a phone call, and I am never left with any doubt on where I stand with my policies or payments, and if I am confused or have any doubt, she is quick to clear things up.

They have made insurance - home, auto, and life - a breeze and I am more than happy to recommend them for anything you might need!

Wendy is the best she educated me about all life insurance options. She was very patience, professional and kind. I am happy to have worked with her and look forward to doing more business with Wendy and State Farm.

My experience with this State Farm Office has been nothing short of stellar. Wendy has provided superior customer support, very attentive to my questions and very responsive. Thank you for making the insurance experience as painless as possible. Happy Thanksgiving!

Working with Sally Brooks and the entire team at her State Farm office on Williamson Road is like being taken care of by your family. We have been extremely happy clients for years and trust all of our insurance needs to Sally Brooks. In those unfortunate circumstances when you needs someone to help advise and guide you on an insurance claim, Sally is on top of everything. Or, if you are looking for advice on personal or business insurance needs, Sally & team have the right answers for you.

I have had three visits to the Mooresville State Farm agency. Todd couldn't have been more helpful or congenial the two times that I saw him. Sally was totally informative and friendly when i needed some specific insurance assistance. State Farm is a great insurance company which I have been loyal to for 50+ years

I have worked with other insurance agents in the past but Wendy is the best by far. She is caring, and took as long as I needed for me to explain all of my somewhat complicated insurance needs. She is knowledgeable about State Farm’s products, and I am confident that I now have the coverage that is best for me. I highly recommend Wendy and State Farm.

I have had my insurance with Sally Brooks State Farm for a number of years now. The Brooks office is always available when I call. Wendy is my agent and has always been there for me. The customer service at this office is very good.

Sally and her team have been so wonderful to work with over the years. Their customer service is top notch and I especially love the time and patience they invest into ensuring their clients fully understand and shape their policies to provide the security and peace of mind needed in such a vastly changing world. Thank you Sally and Wendy for always being just a call away!

We continue to receive great service from Sally Brooks agency. Most recently, Wendy Bergenson, a customer relations representative in Sally's office, was very helpful. She helped make changes to our auto coverage when we traded in 2 vehicles and purchased a new car. Wendy also assisted us with some other personal paperwork. We love the good neighbor service we get from Sally and her staff.

I Have Spoken To One Of Your Agents: Ms. Wendy Bergenson, I Hope I Spelled Her Last Name Correctly. I Personally, Have Been A Client Of State Farm Life Insurance, Camille E. Morgan, When My Husband Was Living, He Is Now Deceased, Since The 80's.
I Referred My Current Significant Other, To Become A Client Of State Farm, In Which He Did, July 7, 2023. We Both, Have Been Very Pleased With, Ms. Wendy Bergenson, With Her Professionalism, Patience, Pleasant Personality And Courteous Demeanor! Thank You, So Much, For State Farm Life Insurance Staff, And Continue Training Your Staff, As I Stated Above!