O'Reilly Auto Parts

Loves my experience here great location and parking lot

James was especially helpful you can tell he has tons of experience and will go the extra mile

🏆James at this O'Reilly's is amazing! He has helped me countless times diagnose my car for issues that have occurred and most recently helped me with a bad battery issue he is honest, kind and goes over and beyond to make sure that I always leave O'Reilly's well informed and happy He's a valuable employee and deserves recognition and a raise for his knowledge, exemplary customer service and sincere concern for his customers.

My car battery died in the middle of moving while it was freezing out - I came straight here because the service is always top-tier. Robert, Brian, and Nelly took amazing care of me! Highly recommend.

Brian is A Superhero & a wonderful Man. He saved my Day Yesterday & all I could do was cry Because I had already had a long workday then my phone had got stolen. There was a Part I needed but he went an extra mile to help me figure it out & get it to where I’d be okay for a Short period of time. All I want to say is THANK U BRIAN. There are still good people in this world & he didn’t have to stop what he was Doing or his job inside to help me But he did & For that Brian Deserves so many flowers. Idk how to thank him But he is one hell of a Person to do what he did. This man deserves a raise praise everything Under the Sun. May god Bless Brian Abundantly & I will surely be Back. Definitely has good customer service skills as well. I’m sure he’s Best dad his kids could Ask for. GIVE BRIAN HIGHER PAY & HIGHER POSITION THAN WHAT HE’S IN. U won’t be disappointed guys head on Over to this Location. Brian is recommended 20/20

The employees here were not super helpful,but they were nice&had what we needed.

Took excellent care of me . Fidnþhave the part I needed but offered to have it shipped from the other store and have it by 7 am. I declined and drove to the other store where I was well taken care of. Thank you O'Reilly it was a break line for my girls car and she needed it to take the kids to school on there first day

I sent my daughter who is a student at a local university to O'Reilly Auto Parts at 493 Craighead St, Nashville to have her battery checked. The worker who checked the battery was very professional and honest. Thank you so much! Job well done!

I went to the O'Reillys on Craighead and the employee Charla (Im sorry if I got the name wrong) helped me figure out my car situation. She was very knowledgeable and went above and beyond customer service. She was a major help and showed leadership qualities.

Excellent service! Replaced the bulbs for me!!! Thank you Robert!

My experience at O'Reilly was so pleasant, I am here to write a review! I stopped in to buy some window cleaner to take down some decals and paint. The nice woman who helped me knew exactly where everything was and gave me options of what I was looking for. When checking out, the cashier was clearly going above and beyond helping a customer on the phone and apologized for keeping me waiting. TWO THUMBS UP for customer service!

I changed out an alternator here today. The staff were knowledgeable and provided excellent customer service. Mario gave us a printout of the belt path, which helped us identify how to safely remove the tension from the belt. I feel like I can trust the staff here to provide diagnostics and parts.

One of our cars needed a new battery and this location was close to my son's apartment. The gentleman that installed the battery did it on a day when it was about 23 degrees with a wind chill in the low teens. It took some doing, but the battery was installed and we were on our way. Friendly, courteous, knowledgeable, and capable. (BTW, they will never ask for it, but give these folks a gratuity, especially for a battery installation in lousy weather.)

The staff here were super helpful with my dead battery situation. Bought the battery here a year ago and it has already become faulty. The gentleman that helped me was great, friendly, and knowledgeable. Ultimately, he chose to swap out my battery while its under warranty and now my car is doing great. Thanks for the help!!

Wild Bill helped me soo much yesterday! I came in with a dead battery, he checked it himself, determined it wasn’t good and gave me a new one under warranty for free. He sent a driver out to get the battery from another location in less than 5 minutes and had the new battery put in very quickly too. I told him I was selling the car and he was so helpful giving me advice on places to stay away from for maintenance and tips for cars to look for. He treated me like I was his own daughter with the service going above and beyond. I’ve never had a bad experience here and I’ll keep coming back for all of my needs. Highly recommend!

We were in from out of town to move our daughter into the dorms. The battery in her car died got the car to O'Reilly's and they checked battery, alternator and starter. The battery was bad they changed it and they could not have been more professional and pleasant. Overall it could not have been a better experience A+

Johnathan McClure went above and beyond. His customer service, insight, knowledge and friendliness while helping me out has made O’reilys/This store my go to auto supply store from now on. He saved me from making some big mistakes costing me needless money on another car project before I started, while making me feel good about learning some new things to help me in the future. The money saved today in my mind equals ‘shopping math’ (More to spend here in the future. ) good bye (fill in the blanks) A_to Z_ne 🤚🏻

Me and my husband took a road trip to Georgia last week. Our car died on the highway. We were able to get it started back up and visit this store. My husband went in and told them what happened, and they knew the issue immediately. They Changed the part for us that was bad. They helped us more then we could have imagined they would. Thank you to the people working July 17 2021 at the time YALL opened.

Yes they ordered my part although I haven't gotten the email to set if it's in yet they did a real good job taking me taking my order

They are very educated on their parts and vehicles and what you're looking for. There wholesale division on Craighead Avenue are wonderful to work with when I'm needing parts. They get it right out to me as quick as possible. No complaints!

I purchased a $30 headlight & the young guy put it in with no problem.. He had awesome customer service