Planet Fitness

This Gym has everything I'd ever need. Everything is kept clean.
The employees all work diligently, and are appreciated.
There's no question the brilliance of their Black Card Membership.
All age groups are present, and no one is discriminated in any way.

Great gym for a great price. Almost 24/7 - 365 so they are open when I want to go. As clean as you can expect a high volume business to be. A lot of equipment that is well maintained. My only issue is a limited amount of open floor space for doing some of my workouts that don't include machines. Great value for what you get. Staff is friendly and helpful.

Shout out to the manager of this location ..on April 25, 2024, around 1.00Pm TX time I had the experience from HELL at the Woodinville WA location..(see review). This manager in new braunfels , my home club , went above and beyond trying to solve the issue. Showed empathy and was also super polite. Very appreciative of her and whoever hired her .

It's great most of the time. Sometimes people in the 30 minute workout room don't follow the rules and just do as they please. There's quite a few people that use multiple machines without cleaning any of them before or after. The staff is amazing.

Awesome location! Clean and organized. After nearly three months of missing the gym I finally got back to it

The first day at a new location is always the hardest but everything and everyone here made it easy!

I absolutely love coming to this location they are all so welcoming and remember guest by their names! The Asm has been a great help whenever I need anything! Marta is also soooo great and always cleaning everything! Definitely would recommend for anyone looking for a fun and comfortable environment.

The facilities, equipment, and staff are a trifecta for your success. The variety and plentitude of equipment enables all members to make positive progress on their fitness goals. The Black Card amenities are a value-add which you just won't find at any competitor gym of similar value.

My home gym is In PortRichey Fl. I have been to a few Fl planet fitness. This was my 1st Texas Gym and I gotta say yall really stepped up. The black card area is very classy.

I love to see young student athletes working out and gives me an opportunity to share that time with my teenage daughter too. It’s a great gym for all ages and all levels of gym goers.

Love this location! New Braunfels planet fitness has been the cleanest gym I have ever been to!

It’s very clean and all the equipment is in proper working order. Checking in is super easy and there is always a treadmill available which is nice.

The staff is so friendly and always on top of everything, there’s also a lot of people who have very obvious results from working out so that’s always motivates me to keep going

Christine was fabulous! The best customer service I've ever experienced. Great facility and 24 hours! Go here

My first time at Planet Fitness and I am so happy I chosed it.
The entire staff was friendly and Malik(sp) was very welcoming and accomidating.He answered all my questions and got me started😊

One of the nicest PF locations in the San Antonio/Austin areas. The staff were dedicated, helpful and friendly. The location was well maintained. I would recommend this location.

The facility is kept very clean. The people who work there are very nice and personable. There are just a lot of good people that go work out there nobody seems to be a douchebag or anything like that. I think it's a very good deal for the money. I'm a black card member and I think for 25 bucks a month you get an awesome facility with tons of good equipment, a huge variety to choose from and the massage beds alone are worth the membership fee.

Very clean. Never crowded. Great amenities. I really enjoy working out here and I haven’t felt that way about a club for a long time. Well done!!

My hubby and I have been coming here for over a month and are thoroughly enjoying it!!! It's always clean, well lit, machines of every level everywhere, and I love the staff. I always feel super encouraged/engaged by their greetings and overall temperament!! There to help however needed, but not in your face about it...lol! Everything you'd every want or need for whatever fitness journey you may be on!! Also, true to their slogan, really feels like a judgement free zone. The patrons seem to keep to themselves outside of courteous casual engagement. Thank you for being a comfortable spot to sweat! Lol!!

I signed up for a membership this morning, I just really need to get back in shape… I’ve let myself go in my old age.
Jake was so friendly and so pleasant, help me out from start to finish on my visit.
The facility itself was very well organized and clean.
I had a great morning at the gym and will keep coming back!

First time joining a gym! So pleased with cleanliness & help the New Braunfels location offers