J&S Plumbing Services, LLC

I called J&S yesterday and spoke with Lauren. My husband and I just bought our very first house from Grand Homes and had an issue with our plumbing that shouldn’t have happened. When I called in, Lauren was absolutely AMAZING!! She knew her information just like she was the one going out to these homes to fix issues!! Because of her, I would recommend J&S to everybody I know!!! Thank you so much Lauren!! You are awesome!!

J&S Plumbing easy to work with. Always on time and job was done in first time. Superintendent Ivan very professional and responsible.
It’s pleasure working with J&S.

I'm late on posting this review. The technician Elmer came to my house to repair an issue with my toilet leaking. He called, was on time, repaired the issue. He asked if I had any other concerns before he left. The lady who scheduled the appointment (I believe her name was Laura) she was very polite and worked with my scheduled. I'm still under warranty but will continue to use them after my warranty is up.

Samuel with J&S Plumbing was absolutely fantastic! He was very quick to respond and was able to get us in next day since this was a time sensitive matter. Showed up earlier than expected and was quick to respond to texts/emails/phone calls. I work in the mortgage/real estate industry and will recommend him to all my clients. If you need something done right and quick, Samuel is your guy!

A plumbing powerhouse! These guys are great!

Plumbing is art👷

J&S did all the plumbing in my home. A dial was messed up on our shower knob so the hot and cold was not accurate. I called to schedule a time for them to come and fix it at my builders recommendation. They said they couldn’t without billing me since it was over a year and no longer covered. Forget that it was barely over a year, in a pandemic where we haven’t been eager to let people into our home considering the circumstances. The dial is a couple of minute fix for a professional, it was their mistake to start with but skirted their responsibility in a year where maybe you shouldn’t be such a stickler about exact year “warranties” and give people a little grace. A real jerk move.

I recently purchased a new house, and JS Plumbing installed the toilet seats. On the second day after moving in, I noticed that the toilet flush was jammed and water was not draining properly. When I contacted J&S about the issue, the lady working there accused me of causing the problem by placing paper in the toilet, despite it being our first day in the house. She was extremely rude and insisted that I pay for the service. If I could, I would give them a negative five-star rating. However, the technician who came to fix the issue was professional and helpful. It's unfortunate that the negative attitude of the office staff could tarnish the reputation of the business.

I own a new house, and JS plumbing was the one installed the faucets and stuff. During final month of home warranty- I brought the issue up : bath tub hot water handler is not stopping at off position. It was that way since day ONE.

And the lady working for J&S replied saying it is ME who broke it. Lying and accusing customer based off of nothing.

If I can give you a negative 5 stars I would. The field guy who doing the fix is actually cool. The office lady who works in such a bad and lying attitude is the one who will bring down the business.

This guy was following me on the highway in a truck WAY TOO CLOSELY so I let him get around me THEN HE REAR ENDED ANOTHER PERSON!!! DUUUUDE no. No. No. Bad. You don't do that.

Long story short. Called because the disposal unit J&S installed in my new John Houston Home is tripping breakers. It's just over a year old. Called this morning and was told it would cost $175 and I asked specifically if that included the unit and labor and was told yes. Called back this afternoon and was told $225. I told her that's not what I was told and was put on hold. She came back on and said "sorry, it is $175 but that's if you use your unit". Wait...so they can get a unit for $50???? No wonder they last only a year.

J and s Install plumbing in new home less then a year having multiple issues and can’t get ahold of the company

Very bad customer service after the initial service. They will lie and do whatever they can to get away with it.