Firestone Complete Auto Care

This location was wonderful to me. They were able to check out the issues going on with my vehicle ac. I received speedy assistance and excellent customer service. They offered me many options and made me feel as a true valued customer should.

Went in to Firestone at 4:40pm on a Friday with a flat tire. My husband was in another state at work and I had my 3 children with me.
They got my tire changed and had me in and out within 45 minutes.
I cannot remember her name, but the girl who works inside is the absolute sweetest.

Exceptional service from Matt and Rosendo! Came in late with a repair and they had us on the road quick and comfortable! Very kind, great guys!

I have a 2005 Toyota Tundra and the CV axle broke on it in Schertz Tx on a Saturday night. I had to get it fixed right away so that my wife and kids could travel back to the Valley for school on Monday. The Firestone in Schertz replaced it on Sunday and they got it out quickly. My wife was driving home with my 8 and 9 year old and the new CV axle broke in Alice Tx. I went down and checked it out. We had to stay the night in Alice. My kids missed school on Monday and I missed a day of work. Efrain at the Alice store worked on getting us a new one. When they inspected the vehicle, he informed me that the Schertz store put in the wrong CV axle. I appreciated the fact that they got right on it to replace it, but it stranded my wife and kids. Efrain got the right CV axle for a lifted truck and their team got my truck back on the road in time for them to make it home by 8PM. My kids got to go to school the next morning. Efrain, thank you for being kind and honest. I will continue to use Firestone even though the other store didn't put the right part on. The one thing I can say is they are very honest and don't try to bully you into getting other things you don't need. Way to go Firestone! I hope I don't have to get anything repaired anytime soon, but if I do, I will use yall! Thanks again Efrain and the Alice Firestone team!

Fast friendly service in and out in less than 15 minutes - xera was super helpful and cheerful - thank you and Joseph was quick to deliver- yall are lifesavers for us traveling back home 100 more miles

Got my inspection done here and it was done pretty quickly. Considering that I have limited time with three kids in tow I really appreciate the expedited manner in which they knocked it out. Thanks guys!!

i have been a customer for more than twenty years and have taken both work and personal vehicles and have had good service

Quick and easy customer care. Courteous. Very satisfied.

Friendly employees n well knowledge of work the do

The guys and young lady who work here really went above and beyond for us. We had car trouble passing thru and they got us in and out quickly. We greatly appreciate it.

Stopped by here on October 1st 2022 for a tire that had a screw. It was about 6:15 pm Saturday and I was about to get back on the road to Austin after visiting family. Was on the highway and got a low tire pressure on my right rear wheel. I had looked at several tire shops and all were closed except Firestone. We gave them a call and they told us to head on over. I was greeted by a gentleman who promptly had me pull into the garage. We found a large screw and another gentleman quickly repaired it. These guys saved me from having to drive on a spare for a long road trip. I did not get their names but wanted to thank both of them greatly. It was quick courteous and professional services. Thank you both!

Great customer service with the staff there overall with the best results anyone can ask for. Back on the road again thanks to the whole team!! 👊🏽👊🏽👊🏽

Gotta give Efren props for working to get the condenser for my truck so fast. Definitely recommend him and Firestone.

Friendly, professional, fast service. Will use them again.

Very nice employees and fast service

Awesome customer service!

Alice Firestone is the best location I've ever been too. The Manager there is amazing and very helpful. That guy deserves a raise!! 2 Corpus locations have totally screwed us over and I took my truck to these guys. The guy in the shop who removed and replaced my rear struts on my 10 Expedition did amazing and is super fast! He deserves a raise too. Completed my truck in less than 2 hours plus an alignment. Thank you Alice Firestone, you will have all my buisness in the future. 👏👏

Great deals! Durable tires!

I purchased a set of four Firestone All Terrain tires for my truck and they're holding up great after three years. Tire warranty is a must! Free rotations and tire inspection every five thousand miles. Quick service and the best tire deals in Alice.

Honest, efficient and friendly environment.

Danny, THANK YOU! Great customer service, lightning speed service. Most importantly THANK YOU for taking the fear my little girls had and making them feel safe again! @FirestoneTires forever grateful and loyal