Enterprise Rent-A-Car

Everyone here was really nice! They had recently put new tires on the car we rented and changed the oil. We didn't have any issues on our road trip. We booked online for a mid size car but they upgraded us to a Dodge Charger when we picked it up. That was fun! I believe Austin helped us when we picked up and I didn't catch the guy's name that helped us when we turned it in, but they were both very nice and helpful! I would definitely rent from them again!

This was honestly my first time ever having to rent a car, and I Rented with the Athens location last week. They were excellent with accommodation for getting me to and from the body shop where my car was getting repaired, from having been in a wreck last month. Excellent customer service in explaining everything, how my insurance paid for a portion, as well as my portion was to pay. Will definitely be renting again if I’m ever In need of a rental again.

The manager Austin did a very good job of making sure that we got the vehicle rented. He even got us another vehicle, when the initial
vehicle performed less than expected.

Enterprise is the only company I’ll rent a car from. I’ve always had great experiences and that’s what keeps me coming back. I had to get a rental to head out of state for a funeral And Brandon from the Athens location was amazing. Transaction went smooth and fast like it always does. I had the pleasure of dealing with him when I had to drop the car off, and he was asking how the drive was and the services. I can’t rave enough about Enterprise and Brandon. Keep up the great work bc it shows!!! Thanks again!!!

The Athens location is by far the best location I’ve ever rented a car from! Chris was the one who got the car ready in no time and was extremely friendly and Chase was the one who checked the car out when we returned it. They were both so friendly and professional and also quick. Thank you for your kindness and I’ll definitely return!

Absolutely wonderful!!! Three men there, Brandon, Chase and Spencer were the most courteous men I think I have ever had there!! They are definitely all about pleasing the customer! I work in customer service and I know how you can take care of a customer and they for sure do you also! I don’t care if I am an hour away from enterprise in Athens, Alabama, I will always rent cars from there thanks to those three gentlemen! Mr. Roland Welch, you have some very wonderful men at your store!

I had one of the best experiences at Enterprise yesterday due to Ashley. She was fantastic Ashley had a lobby full of customers. My check in was so easy and I think the best CS I’ve had in a long time. I didn’t see Ashley during my last rental visit a couple months ago so I’m not sure if she’s new but either way, she’s a keeper!

Excellent service very nice car. Employees are great very efficient. I have used them twice and both experience were excellent

I am unsure what the negative reviews have been about. I frequently use this location for business rentals. Their customer service is excellent and the only issues I've ever had have been silly things like a wiper that streaks or a slightly low air tire light that has come on with change in temp. Things that the office might not otherwise know about unless a customer tells them. They always ask me about the vehicle when I return and take note of any issues I've had. Any problems I've had with technology on some of their models they've taken the time to sit with me and help me pair my phone or help with other questions even when busy. Their vehicles have been very clean and those times I've needed an upgrade they've risen to the occasion to meet my needs even if it means pulling in a recent return and jumping on it right then to clean and sanitize it to get me on the road. They've gone even further to accommodate my personal needs (I'm an archaeologist and have to have the seats down or more floor mats at times due to my equipment). I think the best part about this location, and yes I've used others in the area, is the staff who I've found incredibly friendly and helpful. Honestly, I have nothing bad to say and can't say enough about this location. For me, they've really taken the hassle out of rentals and that's a relief from the rest of my work that is anything but easy. Can't thank them enough!

They were very nice and made it as easy as possible for us to rent a vehicle.

I just went in today for a rental car because I got my car hit and they were super nice and sweet! They picked me up and they took me to Enterprise. The guy was hilarious and very friendly! I got a 2020 Hyundai Elantra and it is very spacious. I really enjoy it while I have it. Thank you for the great service by some amazing people!

Have been using this site every year to attend an annual event out of town for several years now and has never disappointed. The customer service is great, the speed of checking in and dropping off is great and car selection is always top notch. I was dreading my trip this year because of the gas prices and received a car that got me to my destination using only half a tank, I was pleasantly surprised. Will keep returning

Always use them when we need a rental. Easy in and easy out.

Due to an accident my insurance reserved a car and the staff was outstanding. Excellent customer service at the Athens Al office. Very pleased with the manager and employees.

Athens Enterprise was top notch on everything, customer service, professional, friendly availability on cars. Etc. Will definitely use them again.

Due to traveling frequently for business, we rent cars fairly often. Enterprise is always our choice. This location in Athens, Alabama happens to be one of our favorites due to the exceptional service. They are always friendly and very efficient. Never disappointed by the exceptional staff here.

See Lauren when you come. She is a remarkable rep for her company. She handled all of my concerns and even talked me into renting a more sportier vehicle 😀

Rent here! Rent here! Excellent experience

This was a great rental experience. They gave me a car comparable to mine and I was able to get it quickly (within one day of my insurance company contacting them). Fair prices and selection. The process of car pick-up and return was expedient and no hassel. No hidden fees or anything!

The two guys you have working today helped me out and I couldn’t be more thankful! Super nice dude and can’t say thank you enough to Spencer for squeezing me in on such short notice.

Always great service at the front desk.