AutoZone Auto Parts

Calvin the store manager was amazing helped me get a headlight and replaced it for me. First thing in the morning and I want to say thank you from the bottom of my heart greatly appreciated true customer service❤🙏❤

The guys that helped us were super nice and took care of our battery issue immediately. We have another AutoZone closer to our house but I will be coming back to this one just for the customer service.

Great service. The gentleman actually saved me a purchase and made sure my battery cable was securely tightened. Quick and knowledgeable.

Mick helped us get our car back on the road so we could get home for Christmas. We were in and out in 5 minutes and in that 5 minutes he made an outstanding impression! Thanks Mick!

They swapped out my battery without even complaining on a frigid day. I couldn't ask for better service. Thanks a million, the entire crew helped get me on the road again.

Joe, sorry about your finger bro!

Sammy R.

The lady that helped me was so knowledgeable, honest about what she could and couldn’t promise, and helpful.

I left with decisions to make, but armed with the knowledge to make them.

Very helpful workers. Inspected my car despite it was raining.

We were having car troubles and AAA was being no help. Went to auto zone, and Gary, come out and tested the battery saying that it needed to be replaced. We were very stressed as we had A LOT more driving to do for the day and did not know where to get battery replaced. Gary who had just finished his shift offered to install the new battery! Could not have been more helpful or kind through the whole process! Gary definitely saved the day!

Recently I drove my '66 Fairlane thru this location . I started in Ohio and had some issues with it in Effingham. The guys working that day were very helpful. Let me borrow the tools I needed and even carried some of the parts out to my car for me. Had me back on the road in no time! I didn't get their names but it was Easter Sunday. Thanks again guys!

Wow! Absolutely amazing to find such nice, helpful people in a time of need. These fellas worked through the issue and searched for parts. Then found what I needed sitting right there. It was on hold for the boss!!! They took the risk and sold it to me on a Sunday. I was able to replace and be back on the road quickly. They need some new tools in their tool kit so they can continue being the amazing roadside auto parts angels that they have become. Thanks guys! (Mike)

We were 2 hours into our 6 hour road trip and the engine light had appeared. Our stop was inconvenient but Calvin figured out exactly why went wrong. The service and general disposition of all employees made for a great experience. Everyone was friendly and helpful and the problem was fixed in a timely manner. Thank you again for the provided service and taking the time to be helpful during a stressful time.

Calvin went out of his way to bring def to my truck , he is and outstanding veteran and deserves a raise

Amazing customer service!!! I was stranded outside of Effingham. I called Auto Zone and spoke to the manager. He was willing to bring transmission fluid to me. We realized the vehicle needed service work. He called a tow vehicle and recommended a service station to take it to. He went so far as waiting for the tow truck. He had a ride to the motel coordinated and waiting when we arrived at the service center!!! Auto zone has a gem in this military veteran still serving his country!!!

I was passing through on a long road trip yesterday. I had an issue with my vehicle and stopped in. The employees that were working, (I'm so sorry I don't remember names) did an amazing job with helping me identify the issue. Now unfortunately the part I needed was not in stock. They knew I was in distress and that being by myself with my child I was scared to drive my car for the remainder of my travels. But they reassured me that I would make it safely.

One of the employees even went out to his vehicle and got a toy car and gave it to my son to keep us safe on the rest of our drive. That meant so much to me. We did in fact make it safely to our destination and I'm very appreciative of everyone working ther. Thank you so much for your whole kindness. Autozone please give these employees some recognition. They went above and beyond. (:

Much better than orieleys!!! Customer service is fantastic!!

First and foremost, John and Calvin are absolute studs. I spoke to John as I was frantically looking for a wheel bearing, as mine had decided to disintegrate on the highway. Even though we were moments from the store closing John was able to help me identify and order the correct part that I needed to get back on the road in the nick of time to get it on the first truck of the day the following morning. Fast forward to the next morning, I had managed to limp my vehicle to their location and I was greeted by the friendliest and chipper morning shift worker I had ever met. Calvin was also extremely knowledgeable and eager to help! With the combined expertise and help of these gentlemen I was able to resume my journey with one the the quickest repairs I’ve had to do on the side of the road or a friendly parking lot. Love your journey and have a wonderful day!

Very helpful and friendly staff.

We were passing through Effingham on the way to Florida and our car died. Triple A suggested going to Auto Zone once our car was jumped to have them look at the battery. The gentleman from Auto Zone came out looked at our battery and ran a full diagnostic test. He recommended a local auto store in town to help with our starter. No cost to us and excellent service. I would highly recommend this Auto Zone to anyone looking for fast friendly service.

We had trouble with the alternator and battery while driving back home from Florida!
We called the store and they told us to come in to check it! The staff was so helpful, the manager Calvin was so awesome and was even out there helping change both! Great people to do business with!

Fabulous staff at Effingham AutoZone!
Have bought 3 new batteries at AutoZone in a little over a year for 3 cars- great quality and great warranty!
Bought one last week for my car that wouldn't start, and Joe came with us on his own time after he got off work and installed it! And asked for no payment- who does that?! Not too many people this day and age!
Will always go to AutoZone first!! Thanks guys!