Southwest Ace Hardware

This was my first time here and the entire staff was very friendly. I came to have my glass window fix and the guy David did an amazing job. My dog bentley enjoy this pet friendly atmosphere. I love that the staff goes above and beyond to help their customers.

I recommend Southwest Ace Hardware. I think this is the oldest store in the neighborhood. All staff friendly and helpful. They answer you, any questions. I bought kitchen faucet.! five stars to Southwest Ace Hardware.

2/24/24
I always have a great experience at this Ace location(staff always super nice and caring). My outdoor deadbolt door lock wouldn't turn into the lock position... I called and spoke to a super nice guy to which he said "just take it off and bring it in". Since he was super nice and actually seemed to care I decided to and drove over to the store. He looked at it and before immediately selling me a new lock he decided to spray the inside of the lock with wd40 and just like that my lock works again! He even rolled up my deadbolt lock into a towel so it wouldn't make a mess on the way home... My point is we have to continue to support local businesses like this. Turns out hes the owner lol. Keep up the great service guy's!

Employees here are awesome. They have the answers, they assist, make jokes and care for customers. Yes they cost more than Menards or Home Depot but you get the right answer the first time and I got what I needed immediately unlike Menards.

I was looking for a tree holder...I ordered it from here. The item hadn't come in yet, but the workers were really helpful and friendly and helped me with the process. You don't find alotta Ace Hardwares around or friendly people that work. Definitely a plus and a go to!

It's absolutely better than a big box store. I was promptly assisted and shown the part I needed to fix my furnace.

I've already reviewed a Ace in Palos, but just wanted to do another for here. Amazing place, everyone is knowledgeable and ready to help if you have any questions. If you're unsure, take a picture and bring it in. They will be able guide you to what you need and how to do it. I can't say enough about going to an Ace instead of a big box store, especially this one.

Love the small neighborhood hardware stores. Always great service and very helpful at this Ace

Always a help no matter what your situation or product needed. Love these guys.

The best hardware store in the neighborhood, and most neighborhoods for that matter. Every time I come in, the staff are friendly, helpful, and knowledgeable about whatever project I'm working on. They've helped with so many projects at home and give the best advice. Prices are fair on hardware, key cutting services, and the like, and I love that they have stock of older parts and components that you may not find at big box stores. I'll never stop coming here for whatever I need.

The best hardware store around Midway. The employees are very helpful. They let you know what is needed for the job, and how to fix it. I don't know the man name but thanks. You saved me a lot of money.

Very helpful place that is well kept.

WOW! highly recommend this Ace. Called them needed a quick repair for our snow blower and with a storm coming they were super busy. Jimmy said yes bring your machine over ill get the repair done. As promised we came in place was super busy he stepped right up and took care of me. 20 minutes later on my way with a perfectly running snow blower. Thanks Jimmy now that's remarkable service!!

Excellent service. Customers are valued here.

Have to give a good review. it is the only ACE after I call almost 10 times. The only place can program a chip car key. Only thing important to mention is You need a CORRECT Chip KEY. then you can save 100$. Program first then duplicate metal key.

This Ace hardware is among the best period. The staff is friendly, courteous and first & foremost to make sure the customers needs are met with satisfaction. I have had so many different projects that some of the other big name home improvement stores have rendered their customer service useless, if you are lucky enough to find an attendant. Jimmy and the entire team are always ready to help you find everything you need for your task. I cannot recommend this store enough!

What a great place to shop for your hardware needs. The associates are extremely knowledgeable and friendly

Very helpful neighborhood store. Staff is knowledgeable and go above and beyond to help in any way they can.

My neighborhood Ace and my favorite Ace! They usually have everything I need. Quick in and out because employees are so helpful and friendly for finding things and checking out. They also are very knowledgeable about different projects we may be working on, so they recommend the correct items and don't try to sell you anything unnecessary. Also love their reward program and coupons too that we get in the mail.

Good service. They always solve my problem