The Outfitter of Harbor Springs

Needed a new pair of xcountry ski boots so headed to the Outfitter. I had a delightful experience with knowledgeable sales people. Couldn't have been nicer or more accommodating. Ended up with new boots and bindings, as well as some clothing. Unfortunately, clothing had to go back (my issue, not theirs!) and the process was easy. Great service, great selection. Highly recommend! And always fun to run into a friend, so am posting the pic!

I had a great experience! The entire staff was incredibly helpful, but Josh went above and beyond, not only in getting the rental set up, but also in providing excellent advice and directions to good XC spots.

The price is also exceedingly reasonable for an entire 24 hour rental. Highly recommend!

We rented xcountry skis for our 6 year old for the season, and it was a huge hit. Everyone was helpful and made great suggestions. Already ordered for next year!

Huge shout-out to the team at The Outfitters. I needed a replacement part for my Bishop bindings...not only did they have the part in stock, but performed the repair for me on the spot. Got me back on the hill for some great Spring skiing yesterday! I definitely recommend shopping here, especially for your Tele needs.

Big store & election of stuff for a small town. The staff was friendly. The sale prices are very good especially if you have a "buy once" philosophy when it comes to quality items. The $50 for my Smartwool sweater was the lowest anywhere & I'll wear it for years. They also had outstanding sale prices on quality boots.

A great local store with all the brands you would expect to choose from.

I shop here a couple times a year when I am in the area. Most recently I needed to rent a couple sets of ski's to enjoy the seven inches of fresh snow that just fell. At 5:45pm I called to see if they could help me out, 15 minutes after their closing time of 5:30pm, and they were more than happy to wait for me to drive to the store. By the time I arrived it was 6:00pm, and no complaints from them.

Great service, and their pricing was better than any other place I called:

Adult ski's, boots and poles rented at $35.00 for the first day, and $32.00 additional days. Kids ski's, boots and poles rented at $22.00 for the first day, and $20.00 additional days.

They went out of their way to make sure I was happy, I would recommend this place.

Great place to shop for outdoor wear and camping gear. Good place to rent/buy skis and kayaks.

Rented kayaks with my 12 yo son and had a great time! Hassle-free rental, great boats to use and unbelievable views of Harbor Springs and Lake Michigan. Would definitely recommend!!

Great selection and great folks working here. This is the kind of place that the big chain type places strive to be like but can never emulate. I wish there was one near me back home. I always make it a point to go in and visit when I'm in town. Great selection of outdoor clothing and gear.

These guys are outstanding. I purchased an NTN binding in the wrong size from a different vender that would not exchange for the smaller size. But the Outfitter team went out of their way to help me resolve the problem and was willing to exchange the wrong size binding and dial in my setup. That level of customer service deserves and has earned my loyalty... Thank you Outfitter's...
Sincerely,
C.C.

Love this store!! If someone gave me a $1000 gift certificate here it would be the best. Such a great selection of cute, comfy and functional clothes and gear

Best Outfitter in Northern Michigan! Great selection, competitive pricing, and wide range of rentals. A local business well worth supporting!

Knowledgeable staff and excellent customer service. Wide range of the highest quality outdoor clothing, gear, and accessories available. Community minded outdoor events, races, and programs. A huge asset to the area.

Friendly staff. Great selection. A must-visit if you're looking for outdoor clothing or equipment.

One of the few places that sells quality outdoor products. Hobie kayaks, SUP boards, and loads of other great gear, including winter supplies. Kind, knowledgeable crew.

The store has a great selection of outdoor items and even has a large number of sale items that won't break the bank! Everyone who worked there was very helpful.

Treated great as usual by the Outfitter! Great business and supporters of high school cross country ski racing.

My better half walked in and was happy to see the selection of clothing that she really liked. I'm sure we will be returning.

Very friendly, accommodating, and fair. Rented kayaks and had a wonderful tour of the Bay.

Great selection of outdoor apparel & equipment. Knowledgeable and friendly staff.