Grayling Car Care

I brought my car in last minute for an oil change before a long drive. Grayling Car Care worked with me and got the job done, even with their very busy schedule. I really can’t say enough good things about their customer service and quality of work. An excellent experience all around and they will definitely be my go-to auto care experts in Grayling, MI. Thank you!

As a woman it’s quite intimating to go to a mechanic. But Grayling Care Care completely eliminated my concerns. I took my vehicle in for a brake check (38,000 miles) as I heard a sound that made me believe I may need brakes. From the time I arrived staff was friendly and helpful. After almost an hour of checking brakes front and rear, fluids, I was told my car was in excellent condition and did not need a thing. It was just sand. They rotated my tires and charged me $15. For the entire time. I felt guilty and offered to pay more for their time but they refused. Such a good experience! Thank you Grayling Car Care, I will tell all my friends and family.

Ray is great!! We have brought our vehicles to him for awhile. This last time it was a new to me Prius. It needed break work done. He was able to squeeze me in the day he closed before his Christmas holiday. Got my car all fixed. I had to take it back in after he returned from the holiday as what he fixed wasn't working properly. He ordered new parts at no charge to me and got it fixed back up. I highly recommend using him for any auto repairs you may need. Thanks Grayling Car Care for being awesome!

Highly recommended! Ray was great and very thorough with explaining the problem and fixing. Took pictures of the problems and even showed me the defective parts. We will be lifetime customers for sure! Thanks again Grayling Auto Care!

I didn't went, but I called because most possible I had to go, be towed to there, and they respond pretty fast the phone and help me with all questions and the principal one that was, in case I need to be tow there, because the place it's closed weekends, is no problem the vehicle arrives there after hours? And they were very happy to help.

Great Place to have work done to your vehicle. The owner Ray was really Friendly guy. He worked with us on a great price for the few things we had done. Him and his wife were super nice as we had to sit there and wait for our vehicle to be done. The work was done in a timely manner. Everything was explained to detail on what they were doing to my truck. Really appreciate the Great Service from Grayling Car Care😊
Definitely would recommend!!!!
Thank you for a Great Experience while waiting for our vehicle to be fixed !!! at

Ray and the crew are fantastic. Prompt, friendly, fair pricing. They're always working to get you a deal on parts. Best service I've ever had with a mechanic.

I have had four different vehicles here on numerous occasions, always a great experience. Good honest hard working folks that do what they can to keep repair costs down. There service is very in demand so you will need a small amount of patience. Try to make appointment ahead they will have car done on appointment day if it is at all possible to do

Thank you so much for taking such good care of us and getting the jeep back on the road so quickly!

In Grayling on vacation and heard my brakes start grinding. Stopped in and got an appointment to have them replaced. After arriving for my appointment, I got a call within 10 minutes with the results of the inspection and was provided with 3 repair options. I chose the best for me and the work was completed within their estimated time. Ray, Erica and crew are very friendly and excellent repair people. I am a happy customer.

Excellent experience as a first time customer. Ray and crew were honest and told us we only needed rear brake pads. We waited while the work was done, and were kept updated throughout the process. We overheard Ray and the receptionist interacting with other customers. They were kind, compassionate, knowledgable, honest, and fair. Price was very reasonable. Highly recommend!

Ray went above and beyond what any business I have ever dealt with when my vehicle broke down. It's nice to know businesses like this still exist with people who actually care about their customers

Everyone there is very friendly and knowledgeable. I took my truck in to get my passenger side seat belt height adjuster replaced after my dog chewed it and they got it replaced super fast without costing a fortune. I highly recommend them

I had a tail light go out on my truck 2 days before Christmas and 1 day before a blizzard. They took me right in and fixed it quickly. Yes it was a simple repair for them but it was greatly appreciated by me. They have earned repeat business !

My 17 year old son and I were on our way from Grand Rapids to Sault Ste. Marie for a weekend fishing tournament. About 6 miles south of Grayling we blew out a spark plug on our beat up 1999 F250. We called Grayling Car Care and they told us to drive the truck in and they would see what they could do. They immediately got us in, went out to get parts, and had us back on the road in no time. Both the lady at the desk and the mechanic were very friendly and helpful. God bless Garyling Car Care!

I've been going to Grayling Car Care for going on 10 years. They have always been fair, honest, and willing to work with me. So, if there's something I can't do in my own garage, I take my vehicles to Grayling Car Care.

Update: recently took my car to Grayling Car Care for a quote for repairs. I called the next day and was told my car is done and it will be $660. Turns out they confused my car with another person's car where they had the go ahead to fix whatever needed to be fixed.

I said I just wanted a quote and I didn't authorize any repairs. The owner immediately got defensive and said he would just put all my old equipment back on. I said that's not what I was requesting, I just wanted him to acknowledge that it was his mistake, not mine, and maybe we could work something out.

He hung up and wouldn't answer any callback.

Picked up my car the next day with the old equipment out back on the car.

He'd rather go through the trouble of that target than just admitting his mistake and working with me.

That is not a business I can work with. It's a shame really. Miss I have to build a new relationship with one of the other mechanics in town.

They didn't quit until they found the problem. Fixed the multiple problems, then they even came to pick me up at home when the car was finished.
Couldn't have asked for better service.

Friday on Labor Day weekend I pulled in in limp mode with my Duramax truck pulling a 24' cargo trailer trying to make it to the U.P. for the weekend. I stopped 2 places before on the way and they just laughed saying maybe they could look at it next week. This guy sees me walking up, and comes out concerned and wants to help me about a half hour before they close. He says give him a few minutes to get another car out of his bay, and then comes out and hooks in my computer. He does this and says that, and had me drive down the road to a church I could turn around in and come back. Whatever he did fixed my truck. I tried to pay him money but he wouldn't take it. Unbelievable this guy. Haven't had any issues since with my truck. I was in dire straits and this place was a God send. I still get a little emotional when I think of my experience with this place. Thank You SO Much!!!

Ray is an awesome guy. Even though he's been super busy he got my 'new' van in the shop for a check up. He told me straight up if I had bought the wrong car or not. I didn't. He gave me a quick overview of some things that needed work. Fixed a few things while he could keep the van in the shop and then scheduled me for another appointment.

Easily the best shop in town. Affordable, professional, and done right. Even if it took a bit longer than I initially expected.
Maybe the best in Northern Michigan? I don't know. This is my first car.

P.S. Ray if you read this, don't mind the call from my 'wife' I understand your need for business and would like to work with you in the future.

Ray was great! We pulled in without any appointment with car trouble. He dropped everything to diagnose and fix our truck, on Friday, July 2nd no less. Highly recommend this business! They know what they are doing!!