Morris Rose Auto Parts

I use Morris Rose for all my engine, transmission and automotive needs. Their sales department is absolutely top notch. Olivia is always willing to go above and beyond to make sure you get exactly what you need within your price range. Cody has also been exceptional to work with. However, the excellent customer service doesn't stop there. Their delivery driver is one of a kind. He remembers names and knows exactly how we like to handle deliveries. Always kind and courtesy. I highly recommend Morris Rose.

Called, asked for specific part, had it in stock, asked if I could pay over the phone, said no but sent a link to pay online which was a breeze. Picked up part with no issues, just gave my name. Put part into vehicle and it runs perfect! Very happy with customer service. Will be using in the future. Strongly recommend!!

Great item description. (Ordered online sight unseen) the guys here communicate really well, and are very much on top of their inventory. Couldn’t have asked for a better experience. Fair pricing and good parts. What stood out is that all the components were individually tagged electronically to ensure things stay together, and likewise, my name was attached once the order was processed. These details really matter, thank you!

Excellent communication, reasonable pricing, impeccable packaging, amazing customer service (thank you again Olivia!) Found a very large and very fragile part for my car that I had been searching for for some time, called and was connected with Olivia. She assisted every step of the way, providing additional pictures and all the information I needed to make sure everything would fit. All the pieces were packaged and safely delivered to me across the country! What could have been a very complicated process was made easy, thanks again!

They were great to work with, was understanding to what we needed aand very helpful when we picked up the back lid for our vehicle.

Ask for Olivia ext#125. The whole company has been great to me. On top of being helpful, informed & informative ; they're exceptionally accommodating. Not many businesses left with the same customer-centric service they carry here.

I dealt with a man named Jack. He was amazing and patient with me. We needed a motor for our powered passenger seat. They sold us the entire seat for less than the part I needed would cost from the dealer. But it was the wrong model☹ no worries tho. I was issued a refund with no problems and Jack helped me get the correct one I needed. These guys are informative, patient, cheap, fast, reliable. Just the best.

Great customer service from Morris Rose Auto Parts: after a clarification of circumstances regarding an engine failure, Morris Rose honored the extended warranty in-full. Well pleased with the service.

I purchased the GS Air Intake for my WRX via Facebook Marketplace. It was missing a piece to it. So to offset the cost they didn’t charge me shipping for it. Very fair. Fair to great pricing Very honest folks to do business with and will do so in the future if I needed.

Super fast and friendly service. My part shipped same day and was in my hands a few days after. I ended up ordering a part that didn’t fix my problem (the part worked great but wasn’t the issue). I called them and they processed my refund quickly. I highly recommend them!!!

Great prices, clean parts, and excellent customer service. What more can be said? I will gladly be doing business with Morris Rose again!

I purchased a rim for my car from Morris Rose. As my car was disabled due to needing the replacement rim, time was of the utmost importance. However, a mistake was made that delayed my rim from arriving in time. I addressed the issue with Ms Olivia and I was provided with a refund on my purchase. Mistakes happen and sometimes during inopportune moments. Admitting the mistake and providing a refund of the purchase was "good business", and it helped offset my costs. The rim arrived in as advertised condition. Despite the mishap, I wouldn't hesitate to contact Ms Olivia to make another purchase. When you've made an upset customer happy, you've earned their trust and ensured repeat business.

I had a great experience with Morris Rose. They helped me get the part I needed, going above and beyond to get a hard-to-find part. Javier was terrific and made helpful recommendations I hadn’t even considered.

Scott was wonderful to work with, he continued to search for the correct seats for our van for weeks to ensure the stitching was correct. Pricing was also very good.

Very helpful!! They were able to get the part for my wife's car and it was a perfect fit. Saved me a couple hundred bucks from the dealership.

I drove 103 miles one way and when I got there it looked like a newer building and very clean every where. The people working there was extremely nice and helpful. I was there less than 15 minutes , they had me loaded and I was on my way home. Clean, Nice people, the price was right and I will be back for sure.

Javier located my parts and got them out to me immediately. I am already using him again to find some new parts. I would highly recommend giving them a try, as their database is nationwide.

Staff is friendly and knowledgeable. Willing to help you find the right part for your vehicle. If you are tired of over priced auto parts, then they have a good used one at the right price for you.

Spencer at the E. Michigan Rd location was incredibly helpful in finding a replacement hubcap for my F250. He took the time to not only find the part, but to send a picture of the part to ensure that it was correct. Even though it wasn’t a large purchase, it was great to experience actual customer service, which is so rare these days. I’ll be back and make sure to refer just because of this experience. Thanks Spencer.

I called looking for a headlamp assembly for a older car, they didn't have one in stock but said they could order it and it'd be here in a couple days. When it came in they called me and let me know that it was there they said that it was a little bit foggy so they were going to try to buff it out before I came to pick it up. When I picked it up it looked great better than my other headlamp assembly, lol! Great experience, friendly people!