BIG Agency (Buechner Insurance Group)

I just recently changed over to BIG insurance , I found them through a Dave Ramsey link. Communication has been great, easy change over, and saved about $500 per year.

Melissa was extremely helpful in finding the best rate for our home and auto insurance. She was patient and great with communication. We are very pleased.

This insurance company has taken care of me ever since I got my first car and they are super friendly and always are happy to help whenever you need questions answered.

I enjoyed every aspect of my transaction with BIG!! No unnecessary emails or annoying phone calls!! Good deal on auto insurance.

The BIG Agency is wonderful! I called them for a new quote and received a text within 10 minutes and a call back within 20 minutes.

They were professional, kind and knowledgeable when it came to discussing coverages. They also were able to save me a lot of money annually on insurance.

Brett and Melissa were both really friendly and I enjoyed speaking with them! I look forward to continuing to work with them in the future.

We've been using BIG as our agent for years and they are still such a pleasure to work with. We use Erie through them for our insurance with quite a few policies that consist of business, home, auto, collector auto and umbrella. The rate increases have been very reasonable compared to companies we were with before. It's so nice not having to shop around any longer. Brett and his team truly are the best!

Melissa was beyond helpful in not only getting us a great rate but a much better policy! She was extremely nice and answered all of my questions. I can't recommend BIG Agency enough. I only wish I had known about them sooner.

BIG listened to our insurance needs and heled us to pick what fit our lifestyle. Insurance is not a "one size fits all" situation. I know Melissa and Brett are going to fight for what fits my needs. Thanks to them for saving me thousands of dollars and getting me better coverages.

Brett has been taking care of my insurance needs for over 20 years. He and his team are always responsive to my needs and have helped me save money while keeping me covered at my acceptable risk appetite. I have recommended him to my family and friends and no one has ever had anything bad to say about their experience with BIG.

I liked how the insurance coverage was explained to me and the time Brett took to speak to me about it.

Brett Buechner was absolutely amazing and took care of our needs super fast, efficiently, and effective. I couldn't be happier with Bretts professionalism and service. I served in the Military for 8 years and recently bought a home through the VA and Brett made the transaction even easier! Thank you

Brett and his team at BIG are extremely helpful. I was looking for car insurance and Brett was amazing. He presented all of the information in extremely simple terms and made sure I understood what I was paying for before we agreed on anything. His first goal was to teach me about what I was paying for NOT to just sell me things I wouldn't need or understand. He is diligent, thorough, and extremely personable. I couldn't recommend Brett and Big enough to my family and friends. YOU will not be disappointed.

I was referred to the Big Agency from a local franchisee. I provided my insurance needs and Brett delivered, quickly and on price. The process was flawless and most importantly, Brett’s team stayed in contact with me through entire process providing me updates until signing. Shout out to the Big Agency team! True professionals! Highly recommended.

I want to say thank you to Big Insurance for being so kind, helpful, understanding when I needed to get my truck fixed. The no hassle means alot. Thank you !
I filed a claim had my money and truck fixed all in one week! Thank you again.

I've been using Brett and his team since 2015 when my wife and I bought our first home. We ended up bundling our home and auto at that time.
They've always been very responsive and helpful to answer any of my questions. I've been very comfortable referring my friends and family to BIG.

Excellent rates and very quick responses from my agent, which I greatly appreciate

Brett and Melissa provide excellent customer service and are super responsive any time we have changes in our policies. For example, we are in the process of moving from Ohio to Kentucky and Brett has been very helpful in getting the most cost effective rates and answering all our questions in the process. THANKS, Brett and Melissa.

Brett is very conscientious. He is very personable and genuinely cares about the client. He takes plenty of time to gain a thorough understanding of the client's needs and thoroughly answers all questions. Brett was able to secure a great car insurance rate for me. Brett even went "above and beyond" to guide me in my search for health insurance (a product he does not sell).

BIG Insurance is great! Everyone there is so nice and so helpful. From the first phone call we made to the setup of the new insurance was so easy and they made everything go very smooth. We would definitely recommend them to all of our friends.

Responsive and attentive to my needs. The BIG Agency has been wonderful to work with through the many changes in my life and as my insurance needs have changed. They are always very quick to provide the best options for the least amount of money. I truly enjoy working with this group.