CVS

I purchased multiple canvas photos for a gift at this cvs today. I came back with 2 of the canvas photos because the corners were deformed. The shift supervisor Alex that was working was AMAZING! He was so nice and fixed my photos on the spot. He had a lot of patience! He deserves a raise!

The employees here do an amazing job! Each one does the work of two or more people. I hope they are paid accordingly.

I want to take this opportunity to compliment Iris who is a Pharmacist at this location. I was having a difficult time getting one of my PX correct. My doctor's office had called in an incorrect PX for lancets. I had picked up the PX and opened the box before I realized they were not the right ones. When I called back the Pharmacy and explained what happened, I was told that I could not return them since I opened them. Needless to say, I was upset; so they put me on with the Pharmacist who was on duty that night. He repeated to me that it was their policy and there was nothing he could do for me; but if I wanted to call the Pharmacy manager (Christine) she would be in the next day and she would be the only one that could possible help me. Again he repeated that he didn't think she would take them back either because that was their policy and that I should probably just throw them out!!! I am a manager for a very large retailer and we have a motto of " JUST SAY YES!!" and I have been using this CVS for years, so I was not pleased at all with what I was hearing. I almost didn't call back and just figured I would take my business somewhere else, but I was determined so; I called back the next day to speak to the Pharmacy manager only to find out that she was not scheduled, but on vacation. Now I was really frustrated. I was asked if I wanted to speak to the pharmacist on duty, Iris. I almost declined to speak to her, but I was determined to get the issue resolved. I am SO HAPPY that I spoke to her. She immediately told me that she would take care of the issue and make sure I received the correct lancets. She told me to just bring the incorrect ones back in for a credit and she would contact my doctor's office to make sure they got the correct PX, but in the meantime she would get me the lancets I needed since it was a Sat. and the Dr's office was closed. THAT IS WHAT I CALL CUSTOMER SERVICE. Thank you Iris for just saying yes and making it happen for the customer. They are very fortunate to have you in that store and you are an asset to the company. Because of you, I will continue to shop at that location. I can not tell you how much I appreciate what you did. When no one else seemed to care, you did and I thank you for that from the bottom of my heart. You are the best. Thank you for caring !!!

I love my CVS on Pilgrim Hill. My husbands insurance make us have to go through express scripts which are not answering & can't even ship out my much needed migraine med til 23 March and they took care of me when express scripts didnt answer the phone.
Thank you again. CVS.

Great place always super clean and helpful employees

Great

Always a pleasant experience

Great place to shop

CVS has most everything you need. And a pharmacy. I di find it higher priced for most things

had a terrific person help me over the phone in the pharmacy today. very pleasant!