Staples

It's great for returning UPS pkgs & very fast. There were only 2 employees in this dept, 1 for the returns and 1 for the copy area which is a shared space. I went after work and they were swamped, yet employees were pleasant and quick, trying to be as helpful as possible. Always receive great service at both the Plymouth and Wareham Crossing stores. Highly Recommended!

The people who work at Staples Plymouth are very helpful, but don't try to sell me stuff I don't want. They do assist me when I ask for it, or if I need information, or help carrying a heavy item to my car. I don't keep track of my rewards. When I am checking out the cashier reminds me of my points, and $$$$Sweet!

I had to get Kleenex here because BJ's is just about out(just Puffs?). I found a decent deal and ordered them online to pick up in store. When I arrived the order was incomplete, and the boxes had the wrong count. I decided to bring them home and double check my order. I found the problems and tried a "chat" to fix it. Two people did their best, but I still had to go back to the store. I had used points and a coupon that I did not want to lose. The counter folks and the manager did an awesome job helping me to buy another style box(12) on sale and use my discounts! All good!

Had a great customer service experience. I was looking for a printer ink cartridge and the manager worked with me calculating the different prices for the longer lasting v. regular cartridges that were on sale. He used his hand-held device to look up information and we figured out the best cost-effective purchase. I also got $50 in rewards and they don’t expire. I had another issue that day where two recyclable cartridges I previously returned for a $4.00 credit didn’t show up on my account. He said he would take $8.00 off my bill when I was checking out for my purchase of the new ink cartridges. So, my savings that day was $58.00! He was so patient and seemed to truly enjoy helping me.

I visited this store to use their fax machine. I had to fax about 42 pages to California. When I tried it myself the machine kept saying that there was a paper jam so I asked for assistance. The employee, Nejah, was very kind and help me figure out that I was trying to fax too many pages at once so we split the packet in half and set it up to fax both at the same time on two separate machines since it takes about 2 minutes per page to complete the fax. The first one started to process so she went back to her register to do her tasks for the day. I went on the fax the rest while the first half was processing and it showed me a screen with the price. The price was pretty high so I canceled it and went to try to cancel the first half but it would not allow me to. I asked Nejah if it’s possible to cancel it on her end and refund the money. She informed me that there was not a way to do that but said she would speak to her manager to see if he could help me. Brian came over and was very kind. He understood that I would not have completed the first half of the fax if I knew it was so pricey(even though their fax prices were posted on the wall I was oblivious to that with my new mom brain and did not see it!). Brian told me he would allow me to process the second half of the fax and apply a coupon to the whole order of both faxes to make the total half of what it would have been! I was so appreciative because these two employees did not have to do this kind gesture for me and they did. I will definitely return to this Staples in the future since they have such kind and hard working employees! Thank you, Nejah and Brian for your kindness and help!

Excellent customer service throughout the store and on multiple occasions. Most recently, I was in the market to make a major equipment purchase. It was my good fortune to have been assisted by Mr. Calvin Scannell, Sales & Service Manager, who attentively assisted me in finding the right printer solution for my new office. Calvin's superior customer service orientation, product knowledge, and attention to detail delivered on my requirements at a competitive price.

Looking at the desktop computers, a employee named Brian approached me and asked if I wanted help. He was not only very knowledgeable but also very relaxed, with not even a hint of sales pressure. I was very impressed with the experience, proof being, I don't usually write reviews. Jack D

Nothing of imprtance. Have always had good experiences at Plymouth Staples. Tried a cut rate store for folders. Bad quality and actually more expensive. Purchased my needs at Staples and returned items at cut rate store. Lesson learned.

Isabella in the printing department helped us with our wedding signage and provided great customer service!

The best! I used to drive by other office supply stores to go to Staples. Prices are in line with everywhere else but the service makes it! The computer desk and print shop excel!

Very helpful that's clogged and very helping able to system the young lady showed us everything we wanted and parts just a thought any difficulty a thank-you Staples very helpful desk Lot and very helpful able to system the young lady shoulda everything me wanted and purchase the site any difficulty thank you staples

Staples is always my go to for printing and if something is printed incorrectly, they go above and beyond to fix the problem. Emily from Copy & Printing was EXTREMELY helpful!!!

Great service fixed my phone after I dropped it down the stairs and the guy who helped me recommend me a better phone case then the one I had before

I found everything I wanted and hoping to find. The cashier was very friendly and helpful. Good job.

Whatever you're paying molly in the print center, it's not enough.

They had some good deals. The staff was helpful and friendly.

Everything I need for my business. Great staff, very helpful

They took care of mt problem satisfactorily. Thank you.

Everything you need and support to find it