Lowe's Home Improvement

This Lowe's has people who actually know what they're talking about not everybody but a good majority... Or at least they will go find somebody who can help you with whatever issue you're having. Great store and I much prefer it over the Sioux Falls location

Went into my local Lowe's to look for a new BBQ grill. They had a wide selection to look at from Webber, Pit Boss, Char-Broil, Blackstone, Master Forge, Z-Grills, and more. Sales person allowed us to look around and then asked if she could be of assistance. Very knowledgeable on every brand and style. I really liked the Blackstone selection the had and made my decision: a Blackstone 36", 4 burner, Flat Top Grill. Very competitive prices and I took advantage of free delivery and setup. Thanks Lowe's!

We had two pick up orders and still needed stuff inside. I had a very nice lady with Nick Berghorst the store manager. They helped us for hours. Getting our pick up orders ready along with loading everything in our trailer.
Living out of town, it was very nice getting help. We even got a card with them. Because we are definitely going to be a loyal customer.

If I could give more than five stars to their delivery coordinator and delivery team, I would! Thank you Lowes of Brookings.

Outstanding customer service from the storm door department. Extremely helpful and provided all the information we needed. Install was timely and affordable. Also, the store is always clean each time I've gone in

Stopped in the store today in Brookings South Dakota to get a push mower I was helped by Karen and I think her manager Nick,there were very helpful and knowledgeable about the product. I will definitely be shopping there again and looking for their help. Thanks again for being so professional.

Spent tons of money at Menardes 1 visit at this store...I was truly helped with THEIR great products. Thanks Lowe's for taking the time

Great store. James is a most amazing guy! Always knowledgeable, willing to help find items, and is a great teacher.
He is able to explain how all the parts work together, suggests viable solutions to make things work properly, and has a great sense of humor to boot!

Went in with a long list of items needed. Seemed like there was an employee in every aisle asking us if we needed help. They helped us get every single thing we wanted. Super helpful as we were from out of town and not familiar with the store. Very knowledgeable and incredibly friendly. We will be back! Got my eyes on inexpensive Hydrangeas and tomato plants we saw today.

Very nice store to shop...nice products...very friendly

Helpful staff, quickly loaded my air conditioner and helped me at the automated checkout. Wow I got in and out of there fast and easy.

There slogan fits this store! I have never visited such a nice store! Experienced Staff is always helpful, supportive of "DIY", and finding the right person to help with your project if needed. I have visited every dept, being a handy female, and have never left without what I came in for (usually more). Honor veterans discounts and PET FRIENDLY! Thank you Brookings Lowes!

Great customer service by Maddie and Richard! It was very cold out the night we came to pick up our large lumber order and they never skipped a beat when we had issues getting loaded. They patiently waited while we took the sides off our trailer. Richard skillfully loaded the lumber while Maddie aided with a second forklift. We shop at Lowes often because we really appreciate the military discount but awesome customer service like this will definitely keep us coming back. Thank you!

Helpful service from the moment we walked in the open cashier was asking if he could help and directed us to the correct aisle and when we went back to checkout he even asked if he had told us right. CSR in the glass cutting area was also very helpful and courteous. Employees will actively try to help.

Superior experience at this store but I'll ng appliances.

I have been here twice this week in order to grab special deals not available anywhere else (because they were out of stock at all the other Lowe's stores). The first time I just drove up and grabbed a red Craftsman middle tool chest, but the second time they only had 2 of the 22 foot Little Giant ladders I wanted so I joined online and purchased one before I headed up in my car (after making sure it would fit in my car). But when I purchased the unit online I didn't get my usual military discount, so the helpful girl made sure I got it before I left the store. This is the kind of service that I expect and keeps me coming back to Lowe's.

Love shopping here! Every worker you see is always ready to help. I was asked several times by multiple workers if I needed help (love their customer service) they all had a smile. Store was easy to navigate in!

Very nice people. Self check out lady was very kind and helpful.

An employee who works in the plumbing department was very helpful and spent a long time assisting us. We had some unusual requirements for a faucet that would work with our countertop dishwasher. We are happy with the one we ended up with.

I just bought a chainsaw there today a Husqvarna 44018 inch chain brought it home and could not get it started per the instructions of the manual my wife took it back and had their service guy Jason go through it and he got it started brought it home and it wouldn’t start again so I went back up there and he came out and talked with me and told me that you could not start it with the brake on for some reason it would not do it even though it’s stated that’s how you start it a big shout out to this Jason you guys should be Giving him a raise for his exceptional customer service and knowledge of your equipment that is the best experience I’ve had at Lowe’s if there was a place to give him five stars instead of the store I would gladly do it