Wireless World - Verizon Authorized Retailer

We were treated awesome! He found savings for us on our plan, and helped me find duplicate payments I had been making for streaming services. Thank you!

Thank you to Mathew Smith. He made my transition to my new S24+ a smooth and informative experience. He is polite knowledgeable, patient, and very accommodating. I would definitely recommend and work with him again at Wireless World in Brookings.

Customer Service was exceptional! The guy that helped us was very patient and helpful! Very hard to find now days! Would recommend

David was very nice and a great help. He explained anything that we didn't understand. He was excellent! Thanks again !

My experience was amazing! AJ spent all afternoon teaching me to use my new apple phone and was sure I was comfortable with everything before I left. He truly exceeded all expectations!

Levi took the time to listen to the issues I had with my old phone. He also helped me set up my new phone. His personality is perfect for good, honest, and overall customer service!

Taylor was very helpful in answering any questions that I had. She made the transfer process very simple and fast! I highly recommend Brookings Verizon!

She helped me see every option that was available to me where I’d get the best deal. Something that I thought would have taken a good hour or so only took 30 mins. Was a great experience working with her!

Loved working with AJ & Matthew at Wireless World in Brookings! They were considerate of my schedule and very helpful with transferring info to my new phone-which always makes me nervous! They were fast, friendly & funny! I was very impressed! The service at Wireless World is top notch!!

Joel was helpful in explaining the options to upgrade my family's plan when adding a new line to my account to get the best deal possible.

David the assistant manager knew exactly what we wanted amd what was going on as soon as we walked in the door. Very fast and professional. Give him a raise!

We will be returning to this store! They made an account change that I have asked other stores to make for four plus years and they were able to make that change in no time.

David was amazing, very personal and extremely helpful! He went above and beyond to make sure all questions were answered and that we understood everything he was telling us.

JOEL IS AWESOME!!!
GREAT MAN!
He is personable, friendly and professional.
He introduced me to an offer that was reasonable and fair.
He walked me through the entire process, answered all my questions, help me erase my phone history and personal information and guided me through the process of setting up my new phone.
Most of all, he was kind, patient and understanding in the entire process and as far as I'm concerned, he deserves a promotion.
He is a great asset to Verizon and a good asset to Brookings, SD.
Thank you very much Verizon for hiring such a competent man in your organization.
He deserves to be recognized for doing an outstanding job in selling me an upgraded cell phone.
I'm grateful and it was a wonderful experience and it was a wonderful day, thanks to Joel.

Joel was great to work with as he did not pressure us to buy more than we needed. He was VERY patient when trying to help my family and I understand how the apps work...the phone settings...and all the bells and whistles. We took a long time with Joel, as he educated us. Great experience! Thank you forsuch a positive experience!

David was able to solve the issue my phone in a matter of minutes. Very friendly and personable.

Our Verizon staff is always helpful and knowledgable. Levi talked me through my upgrade to a new phone today. Good job, Levi!

Andrew is always willing to help and answer questions! He will get you set up with your new devices and on your way! Highly recommend AJ!

Joel was the best Verizon employee I had ever worked with. He was super kind and informative and made my experience amazing. Verizon is very lucky to have him.

Very friendly and knowledgeable. Very easy transition from old phone to new phone.