Advantage Behavioral Health Systems: Jackson County

I have been a patient at one of these type of government funded mental health community services programs for the last 35 years. Three different Counties before I got with Jackson co. Just have to say wow, what an awesome community! I have never had an experience like I just had here. I was given options, treated respectfully, and really for the first time felt cared for.
(Rebecca is the best). Peace 2 all 🙏.

Miss Terry and Miss Natelie have literally help change my life. I’m extremely grateful for all they’ve done for me.

Great place for a budgeted income. Received the help we were looking for. Had to wait a few hours the first time, but with appointment the wait was short .

They are ok but they need to really work on their internal coordination and communication amongst themselves and the people they help. Canceled appointments with no notification, and if you are out of meds you need whoops sorry gotta wait until your next appointment for a refill!

Walked my daughter in at 9am ,lobby completely empty and she was told to come back at 2pm. They had to find paperwork.

Had an online appointment at 9:00. Used the URL given to me by my social worker and logged in at 8:30. Waited an hour until someone logged on to tell me to use a different url. Waited and called SIX times bc no one answered the phone.

Then they told me to drive to the building. Had to wait another half hour in the parking lot until they told us to go home and that they would call or text me at 11. I have waited 2 hours and still haven't been contacted.

They are completely unprofessional. I still have not talked to a therapist and my appointment was supposed to be 4 hours ago.

Went to see about doing intake which is between hours of 830 and 1230. I showed up at 10 and they told me sorry to come back another day earlier. Schools are shut down cause a virus and my refused help.

Still waiting in the office and the lady is very rude and whenever people come in here for their mental health they should not have to deal with someone being rude to them right off the bat
The doctor I talked to is very nice

Everytime i went my dr never understands anything i say. They are always saying they try to call me but never actually do. So stay away from this place