Auto Lane Inc

While visiting lake Gaston my van started making a grinding noise when hitting the brakes. I was referred to Auto Lane from the fine folks at Napa. Figuring it was rear rotors and pads, I didn't have any tools or garage to work on it, I ended up at Auto Lane. Keith is super awesome, he had my car diagnosed and ready to roll in a day. He was informative, nice, and sent text messages with updates on the brakes. He knew I was from out of town and didn't have any option to leave town without getting the brakes fixed, though he never took advantage and the price was great. A honest, quick, affordable mechanic? I didn't think those existed anymore, but they do at Auto Lane.

I never do reviews but have to here... On vacation with family and 2 days before having to get home, damaged the radiator in my SUV and needed quick fix to get home. Called several places and no luck, them called and spoke with Keith and was relieved as soon as we started talking. He offered to come tow my vehicle to his shop and order a radiator. He ran into some issues due to damage I caused, but was doing everything to get us back in operation. On a Friday, the day we checked out, I had no vehicle, Keith let me use HIS PERSONAL TRUCK, with no questions asked. On top of that, if they couldn't get it done, he offered for my family to stay in his RV out front. Who does that for someone they just talked to on the phone??? We used his truck, he kept me posted on progress, and his tech Randy stayed late on a Friday and got the job done!!! Thanks Randy! And thanks Keith for going WAY over and above. I really have no words to express my appreciation and how much I recommend Keith and auto Lane. Top it off, the invoice was less than I expected it to be. 10 ⭐'s!!

Having spent over 30 years In automotive sales, marketing & management (20 years with one of the top BMW dealerships in the Washington, DC metro area), I am a quick study of good and bad actors in the sales profession!

Keith Lane is a fast talker, but a Straight Shooter, and a very easy person to do business with!

I would not hesitate in the future to make Auto Lane one of my primary contacts, when considering the purchase of a used vehicle or boat!

MAG,
Satisfied Customer

Such a great place for all my truck needs, Keith is amazing with all his customers and goes beyond the call of duty each and every day!! You won't be disappointed!!

Excellent experience! Googled a tow truck near lake gaston late last Sunday when partially stuck in lake. The first two companies had no clue. This guy quickly answered and figured out our location. Arrived right when he said he would. Price good for situation, expected to pay more. Just call this guy first.

Mr Keith was great to work with. He knew we needed the car back quickly and was able to get the work done the same day. He was very kind and knowledgeable

From the moment I walked thru the door I was greeted with so much respect I really love the fact that they are super honest and very easy to work with this by far was the best experience I ever had when purchasing a car I highly recommend Auto Lane ❤

Amazing work and customer service. Don't think twice about picking Auto Lane. They have always taken care of me no matter the issue! THEY WILL DO YOU RIGHT!

I got my vehicles inspected there. I suggest that you call ahead if possible, cause they are very busy.

Great service. Did a quick oil change in and out

Great place keith strives to do great work at reasonable prices highly recommend

Excellent communication. Top of the line vehicles! !

Great place n good people

Great service.. good customer service...

Excellent service, friendly