JCPenney

It has been years since I've been to JCP, but this place was worth the visit. The customer service was exceptional. Every sales associate we encountered was friendly, helpful, and very knowledgeable of their department.

Omg!!! We don't have one where I live anymore. Smaller store, lots of variety

Phenomenal Service from a Dear Sweet kind lady that works here !! Thank you ma'am..I forgot your name . What a doll . She's kinda older Lady :) ..... Got Great deals on name Brand Clothing. Bras etc etc . We'll be back xo

I was in the Lufkin Tx store yesterday to buy an anniversary gift for my wife. I was attended by a sales lady by the name Norma. This lady is a great asset to J C Pennys. She was not only helpful but very polite, had the customer best interest. This was in the jewelry dept. She help me with getting the right gift with best price. I highly recommend Norma and will look for her when I make another purchase.

A great place to shop. JCP always have great deals especially online!

The workers were super sweet and helpful. I loved ALL of them! I absolutely LOVE the fact that they have a separate section JUST for girls plus size clothing. Super cute clothes!!!

Found super cute shoes. Sales staff helpful. Some were confused about when sale was and was not...but they were eager to assist me and my shopping buddy. I will be back tomorrow to seek new adventures and tomorrow's sale prices.

Pretty small compared to the old nacogdoches location which shut down but the lufkin mall is located in a good area and this jcpenny was overall nice and I get a good look of the mall from the middle of the store as well I’ll visit again sometime maybe buy something there to

Found everything looking for and cashier helped in licating what they did not have. There were however, no associates on the the floor to help or any at the fitting rooms. One was locked so had to go to other side of store to find one unattended but not locked.

Took really good care of me, I was returning an item ordered online. They exchanged it quickly with no problem, great store.

The mgr. straightened out my acct. and issued me my receipt that I wasn't given the last visit. I mean WHO wants to pay for something that you didn't get. Thanks for your patience and understanding in this situation. Good job

Y'know, JC Penney is the only store that that has clothing that really fits! Small is small. Petite is petite. I am getting a little worried that this local store may be on the way to closing. Shelves are looking emptier. But, the people that work there are as helpful as ever. If a store is near you, buy something there. There are many markdowns. Maybe some effort will keep it going! SH Musgrave

We got my daughter her prom dress, heels, bracelet, earrings, spanks and fancy bra for $130! Used Jcpenney app and saved even more. Very nice staff.

Nice store, good layout. Great bargains. Staff friendly and helpful

I love shopping at JCPenney for jewelry accessories.😍

Friendly lady at pick up counter..also,walked through the store and love the prices and layout of J C Penny's

Sales reps are very conscientious about their customers. Great place to shop. Quality merchandise at great prices

I though that it was closed down cause it looked deserted but it didnt actually open until 11 but overall i loved my visit great customer service and kudos to the faculty

I was actually able to try on clothes which is not happening in many clothing stores in these covid days. Very happy shopping!

Just wanted a watch, and the staff was super nice! I would definitely come back!!