Action Roof Services LLC

We recently had a roof replaced by Action Roofing and are totally satisfied with the roof. We received an estimate which was a little over another estimate we received. Neal gave us a senior/veteran discount which brought it closer to the first estimate. A friend referred us to Action Roofing, and that tipped the scale to use Action. It took about 2 months to get our roof, but was told that in advance. Since our request wasn’t urgent, that was ok with us. The roofing crew was very courteous and competent. They finished in one day and did a thorough cleaning of the yard. All in all, it was a great experience. They are coming back to do a roof on another building as well as working on my son't house.

Workers came out on time and finished a day and a half. Had house roof and shed to do. Complete cleanup done. Very professional and friendly. Neal was great with helping me and answering all my questions. I have a beautiful roof, it looks like it has dimensions to it from the tiles I picked. Very happy.

Had a very smooth experience with Action Roof after our roof was damaged by a storm. We filed through insurance and our roof was completely replaced in a timely manner. We went from shingle to metal and couldn’t be happier.

These guys did a awesome job on my metal roof. I highly recommend them.

Out of 3 different companies they gave us the best quote!, Job was done quickly and in the time frame!

Had them come out for 3 estimates. A repair, and then two full roof replacement quotes. (one for a metal roof, one for a shingle roof) Was told he would have a quote to me that evening. The next day I called and was told they would call me back. No nothing. I emailed them to let them know I would be going elsewhere and he sent me back a quote for the repair only. They obviously did not care about my business, as the roof needs repairing before it rains. Will definitely go elsewhere- and pass the word to others. Super disappointed they wasted my week, when I could have had somebody else on the job by now.

Do not expect them to show up when they say and FORGET about warranty work! I have been trying to get them to do work for weeks with plenty of promises and no show action. I will gladly update this when they finally decide to follow through. This is the second warranty issue I have had with them in the less than 3 years which in itself is not making me happy but they should at least show up when they say and quit avoiding our phone calls and quit with the pathetic excuses! Last time I had to get my attorney to handle the matter. Hoping that is not what it takes this time. Oh and the response from Jim below is the typical BS excuse I have heard before...other clients....sick employee....rain (it was not raining for WEEKS, your employee was sick weeks ago (if at all) and I am sure you have more employees and if not then hire some! other clients....bullshit...this is not a triage, this is your job and if you say you are going to be here and I quote "I PROMISE I WILL BE THERE" then SHOW UP!!!!! We do not have time to sit around waiting on your ass knowing you will not show up. Show some respect and FOLLOW through with your promises!! This is your business you should be proud of but you are running it into the ground by pissing your loyal customers off! I purchased not one but 4 FOUR roofs from this company and was very pleased with the first 3 but have been treated like crap on this last one. I believe Jim has taken on more than he can handle and his business practices are suffering as are his LOYAL clients! Listen up Jim and get your crew over here NOW~!

They took my deposit. After 5 months, I had no roof. I asked for my money back and hired someone else. They havent paid my deposit back even though I won a judgement. I agreed to accept payments. They made 1 payment. I heard their work is good.I only know they will TAKE YOUR MONEY.

These people just don't show up! Three different appointments, three no shows, no calls to even say they aren't showing up! I'm thinking of suing for wages lost. Their excuses are laughable and dare I say on the immature side in their response.
I live in La Vernia only a stones throw away from them! It's not hard to just run by, have a look see, give an estimate and on to their next job.
I also have several neighbors who had the same problem with these people last year a few months after the hail storms. While I can somewhat understand the delay last year, it's hard to get around them just not showing up at all or even making an appointment if they can't make it because they are busy. Most business just hire more people. But I'm of the mind to believe they are greedy, or no one will work for them. Anyway, their name isn't good here in La Vernia. Wish I would have known this before I had called them the first time. It wasn't until a neighborhood meeting we had that I found out allot of things about this business and none of it was good.

Unhelpful, rude and unprofessional. Requested assistance with leaks at a medical facility. Without any details, I was placed on hold and told "We can't help you with that". No explanation was provided.

Took our money and never showed to do the job!! Fraudulent company!
Do not use!