Don's Automotive Repair

I've had the pleasure of bringing my car to Don’s Automotive, and I must say, they are a gem in this overpriced city. Don's Automotive is not only nice and fair, but their prices are some of the best around. For example, they once worked on my car for 3 hours but only charged me for an hour—a rare find these days!

The office manager, Jimmy, is a real asset to the team. He's always a great time in the office and manages multiple cars with a timely manner. He's funny as all heck and makes dealing with car repairs a bit more enjoyable. Tony is the heart of the place, like the big brother you wish you had. It's impressive how much they accomplish with just two people. Tony also makes the language of cars easier to understand, which I really appreciate!

My partner and I have different names, and it's never been an issue when making appointments. Just remember to have common courtesy if your name is different from your partner's on the schedule.

Don's Automotive is so patient and fun that you'd be silly to go anywhere else. Don himself is a hoot and a half. His hot sauce is ridiculously delicious and tangy, and his love for pizza is so cute! Be sure to try his hot sauce—it's a must!

Overall, Don’s Automotive is a top-notch mechanic that I would recommend to anyone looking for quality service at fair prices.

We have gone to Don’s for literally decades (almost four) and they have kept our used cars humming along waaaaay past their expiration dates. And Jimmy recently went above and beyond by allowing me to impose on him to review an estimate from another shop for someone whose car I help maintain. Highest ratings always! They will restore your faith in mankind (and mechanics)!

After having bad experiences with another shop, I came here! They’re the best, always straight forward and honest. My o my complaint is they’re so popular it’s sometimes hard to get in. But, if I have an emergency of any kind, they make it work! They’ve kept my Honda Odyssey running with over 310,000 miles!

The best car repair ever. I mean EVER. Super honest and straightforward, explains stuff in language I can understand, great prices.

This team are the best. They are always honest and fair. You can be assured they will do quality work. Highly recommend their service if you need auto repair.

Can’t express enough how grateful I am to these gentlemen. They kept it direct and honest about what needed to be done on my Mazda. I was told it was more than likely going to be into the next week cause of scheduling and sheer quantity of cars; but I got the car back the very next day! They went above and beyond to provide quality service and have gained a loyal customer. Top notch establishment with top notch people.

This is a good, reliable "no frills" shop where they don't try to up-sell you. The vibe of the place tells me that the mechanics like working there.

I've been to Don's quite a few times to help with my Nissan Xterra. Their team are very fair priced and communicate very well about what they need to do. I felt confident every time I needed something fixed and took it to them every time. They were also very kind with my toddler when I had to bring her with me. I appreciate everything they do! Thanks so much! This was a review I've been needing to do!

Over many years, I’m now on my 4th and 5th vehicles that these guys take care of. Don and Jimmy and the crew are excellent. They consistently take the high road and make careful choices about what to do. I’ve never had a doubt about the work done or the bill. Highly recommended. A+

Don's is the best! I had my my 2013 Prius V towed to Don's in April 2023, when it broke down and wouldn't go more than 25 mph. Jimmy ran the codes and they indicated a battery problem...but not quite. We kept researching the strange symptom and discovered a "quiet warranty enhancement" on the Prius issued recently by Toyota following a class action lawsuit. Toyota paid to tow it to a dealership for a free fix. Jimmy was patient, helpful and as intent as I was at finding the right fix, even though it meant sending my vehicle on to another establishment. Don's provided me with good old-fashioned, customer-focused service and saved me $$$. I highly recommend.

Long review, but I’m now an enthusiastic supporter of Don’s Automotive Repair.
I had been taking my 2001 Honda CR-V to a commercial shop for about a year, (having no family here and not knowing anyone with car knowledge) and every time I got work done, I felt like my car was in worse shape— even after doing the ~$1500 of work they scared me into every time I got an oil change. 😣
I just couldn’t bring myself to go back there anymore and was super stressed out about a problem my car started having after one of their repairs.
It kept getting worse— and so did my stress about it, so I kept asking around, searching the internet and prayingggg for an honest mechanic that didn’t see me as an opportunity to make easy $$ and was willing to work on older cars. I finally found Don’s and gave them a call. Right off the bat, Jimmy was professional and attentive to the issues I was bringing up and scheduled me an appointment. When I called back with questions (stemming from my anxiety about bringing my car in) he was super understanding, kind and reassuring.
They were so quick with their evaluation, yet so thorough. I thought it was going to cost me thousands of dollars but to my surprise it wasn’t! I’m convinced the same work would have been astronomical at the commercial place I was going to.
Jimmy was so considerate, kind and knowledgeable about my situation and wallet. 😭
They did a full evaluation of previous work done on the suspension and corrected the mistakes made from that mechanic plus other issues they noticed. He did not make me do repairs that weren’t necessary quite yet and told me what to look for to know when to come back to get that issue taken care of.
I cried on the way home because of how great the experience was, and I forgot what it felt like for my car to actually work correctly.
There were no scare tactics or any dismissive vagueness about my car, just sincere, honest and SO compassionate.
Don’s is the ONLY place I will go from now on, even for just an oil change. The only mechanic I trust. Thank you so much Jimmy!
Y’all are a blessing!!
Anyone looking for a mechanic PLEASE get your car down to Don’s!!!!!
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Jimmy at Don's Automotive was super helpful, informed and professional! He helped me get the car ready and fixed only what was necessary to make sure it was safe and sound! Really appreciate the fast turnaround! Forever their customer. Trustworthy mechanic I know I can bring any car to and I know I am in great hands!

Exceptional Service & fixed my code quickly and efficiently!! Highly recommend.

WORTH THEIR WEIGHT IN GOLD! We moved to Austin 14 years ago and were lucky enough to find Don's from long time Austin friends. Don and the team have serviced our cars through the years. There are few things more valuable than a honest mechanic who tells you exactly what "needs" to be repaired and what still has some life it. Even for work that they don't do, I always call them and ask who they recommend. They know the best/honest folks around town. I've recommended Don's to my friends and family and it's always come back, with "HOLY COW, they are AMAZING". Love you guys. Thanks so much for all your help keeping me and my family safe and on the road. - Scott

The wonderful people down at Don's Auto repair took my car in as one of the last ones, on 4th of July holiday. They didn't have to but they did, they helped me out a ton. Not only did they fix my car, they provided me with all the reasons why this might have happened, as well as a lesson on not to trust YouTube tutorials haha. Thanks Dr. Rock (i hope I read your name tag right) and the rest of the team:)

A friend recommended Don's Automotive to me to repair a tear in my fuel filler neck. I'm so glad I stopped by because Jimmy was so helpful and candid with the cost of the replacement part and of their rate to repair. Another automotive shop up the street was going to charge me over $800 and wouldn't explain where they were getting this number from. Jimmy at Don's charged me only $150 and had my car ready in a day. I will definitely be going back to Don's for any maintenance and appreciate Jimmy's great work!

Don's Automotive Repair is by far one of the hidden gems of the Auto Repair Industry in Austin. My car was towed in and put on the schedule for next Wednesday (its Thursday right now) to my suprise, I received a phone call 4 hours after taking it is informing me that my car was fixed and ready to go. They test drove it to make sure everything was properly working and had me come pick it up. Good as new! The customer service is above and beyond, and the quality of work put in to the repairs are also 5 star standards. I've been coming to Don's for years, and they will continue to have my business.

I went in to get some scratches on my bumper fixed. The team was available and responsive. They quoted out different options - getting the area fixed, getting the whole bumper replaced, etc. Then, Rick got some paint out and touched it up by hand which looked 90% better, and gave me the option of repairing it as he'd quoted. I thought it was good enough, and when I asked how much for the touch up. He said "free". Thank you! Great transparent communication and service.

Outstanding service- professional, efficient and honest. Estimate provided in a few minutes and matched actual cost. Cost breakdown was very easy to understand. Repairs were very affordable- would highly recommend

WOOP WOOP Huge shout out to the gang at Don's! We were about to give up on our 2001 Toyota Tacoma when a Toyota dealership said they needed another 3,000 bucks to fix it. We did it once but couldn't wrap our heads around that much being wrong with the truck again nor that price. At the same time we just couldn't call it quits on what has been a great truck. We called Jimmy at Don's auto repair and he said bring it in. We told Jimmy everything the dealership said needed to be done and well, let's just say Jimmy was a bit skeptical. They were A-MAZING! Our Tacoma ended up in the best hands in town and after their diagnostics run and expert mechanic care our Tacoma is purring right on down the road again, at a serious fraction of the repair work and cost that the dealership quoted. Dealership $3,000.00 - Don's $450. Monumental difference in diagnostics, repairs, cost and trust.
They are straight up, no nonsense, great mechanics that know their stuff and we are so happy we didn't put our Tacoma out to pasture but instead took it to Don's!